In American communities today, what businesses offer spaces for people to shop and interact with other people 24 hours a day? A profile of a 7-11 in Lewiston, Maine amid a shooting in the community offers one such example:

The night of the shooting, Dalia Karim locked the doors of her family’s 7-Eleven for the first time in 17 years. “We never close,” she told me. As owners of one of the few businesses in Lewiston, Maine, that remains open 24 hours a day, seven days a week, the Karims built a livelihood and a reputation by serving customers from all walks of life at all hours. Since 2007, save for a brief afternoon to complete floor repairs, Karim’s store has provided what she calls the “everyday purchases” of life: milk, cereal, soda, donuts, cigarettes, chips, beer. Nearly half of the purchases at her registers are made by EBT cards, she said, and many of her patrons lack the resources to drive to or shop at conventional grocery stores and arrive on foot. To them, the Karims’ 7-Eleven is often a singular source of sustenance…

It was the quietest Friday night Buck and April had ever worked. “The place was like a ghost town,” April said. Though the shooter still hadn’t been found, they both figured that by then, he’d either fled town or taken his own life. At one point, Buck saw police officers tackle a man on a motorcycle driving down Main Street—but it was the wrong guy…

Instead, her mourning took place behind the counter. One night, a woman came in and showed Dalia her wedding ring. “My fiancé is dead,” she said. Karim left the register to give her a hug. Another night, a man came into the store in search of a print copy of that day’s Lewiston Sun Journal. He wanted the paper to memorialize the loss of his brother. As he left, the back of his sweatshirt offered his brother’s name and the dates of his birth and recent death…

When the lunch rush came, Dalia attended to the register. The typical chitchat—about the Celtics, about the weather—came and went. Several customers wore blue Lewiston Strong T-shirts, but no one said anything in particular about the anniversary itself. Then a woman bought a copy of Uncle Henry’s sell-and-swap magazine. Beneath the magazine stood a small stack of print copies of that day’s Lewiston Sun Journal, devoted to stories about the anniversary of the shooting. One story was about a group of cornhole players who’d once played at Schemengees but had since found a new place to gather. Another story was about the resilient children who, despite the memory of the shooting, continued to bowl at Just-in-Time Recreation Center. A final story detailed the efforts of several organizations to come up with a design for a public memorial. When the lunch rush was over, Dalia took a moment to scan the front page of the paper. “I keep thinking: Maybe he will come back?” she said, straightening the papers. “But then I tell myself: It’s OK. It’s OK. He’s gone now.” She looked across the aisles. Soon, night would fall, and the crowds would arrive for the busiest night of the week. But for now, in the convenience store that had given her family a life in this city, and a future in this country, Dalia Karim had a few quiet hours to herself.

I assume there are sociological studies of such spaces. I would be interested to know:

1. How do the stories, meanings, and relationships generated at 7-11 compare to the same generated in more “official” locations like City Hall or schools? Or to other social spaces/businesses in Lewiston?
2. How does the 7-11 factor in the social networks of the community? Do people see it as a node important to them or not? Who in the town wouldn’t go to the 7-11?
3. If the 7-11 were to disappear for some reason, what could take its place (if anything)?
4. After COVID-19, how many 24 hour a day places are no longer and what does this mean for communities and people within them?

In a society where life seems polarized and atomized, could certain businesses offer room for relationships to form and people to get what they need when they want it? 7-11 and similar stores can offer particular goods for people at all hours and can provide opportunities to share small conversations and information about the town.