Nolan, a CIA Graduate Fellow in sociology, produced the ethnography by making observations and interviewing 20 analysts in NCTC’s Directorate of Intelligence (DI) while also working full time as a counterterrorism analyst at Nation Counterterrorism Center (NCTC) from January 2010 to January 2011.
She notes that many analysts feel overwhelmed because “they often were not really sure what their jobs were, and they felt that they had very little understanding of what other people in the organization do.”…
What Anna detailed is the paradox of the War on Terror: The U.S. is fighting, but there are no clear day-to-day objectives. There is an enemy, but it is more of a network than an entity. There is an objective, but there is no clear way to win.
Last year The Washington Post, in a report on the NTCT’s disposition matrix, noted that Obama administration officials believe that U.S. global kill/capture operations “are likely to be extended at least another decade. Given the way al-Qaeda continues to metastasize, some officials said no clear end is in sight.”
I’m not quite sure this is confusing, as the article then goes on to suggest. This is a new kind of operation but the parameters are not entirely unknown. The U.S. is working against social networks, which take time to understand and track. (Think of recent efforts for academics and police to analyze the social networks of gangs.)
However, we could ask whether this new reality matches the kind of bureaucratic structure common in larger organizations. If the objectives change consistently as does the information coming in, it seems like there has to be a corresponding structure that allows smaller units to act somewhat independently and quickly respond to situations. Yet, more smaller and independent units still require coordination so they are not working at cross-odds or important information and actions fall through the cracks.
Similarly, it requires a different mentality from the public who might prefer clearly defined operations. Fighting terrorism is not that. Even when there are “successes,” it can take years to lead to them. “Winning” is not one-time event where a peace treaty is signed but rather the ongoing amount of time citizens in the United States are not threatened. (Americans have some experience with these ongoing wars. See the war on drugs and the war on poverty.)
It seems like there is a lot of room here for sociologists to investigate the war on terrorism, the military, the government, and the responses of the American public. Sociologists may have shied away from military sociology in recent decades but this is a critical component for understanding today’s world…