The difficulty of measuring TV watching (COVID-19 and otherwise)

Nielsen and TV networks are sparring over Nielsen data that suggests fewer people are watching television during COVID-19:

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Through the trade group Video Advertising Bureau, the networks are perplexed by Nielsen statistics that show the percentage of Americans who watched their televisions at least some time during the week declined from 92% in 2019 to 87% so far this year.

Besides being counter-intuitive in the pandemic era, the VAB says that finding runs counter to other evidence, including viewing measurements from set-top cable boxes, the increased amount of streaming options that have become available and a jump in sales for television sets…

The number of families, particularly large families, participating in Nielsen measurements has dropped over the past year in percentages similar to the decrease in viewership, Cunningham said. Nielsen acknowledges that its sample size is smaller — the company is not sending personnel into homes because of COVID-19 — but said statistics are being weighted to account for the change…

More people are spending time on tablets and smartphones, which aren’t measured by Nielsen. The podcast market is soaring. Sports on television was interrupted. Due to production shutdowns, television networks were airing far more reruns, Nielsen said.

This sounds like a coming together of long-term trends and short-term realities. The long-term trends include people engaging with media across a wider range of devices, it takes work to measure all of their viewing and finding people to participate in any data collection, and there are a lot of entertainment choices competing with television. In the short-term, COVID-19 pushed people home but it disrupted their typical patterns.

Will this affect the long-running place television has in the everyday lives of Americans? Even as of 2018, Nielsen reported that the average American watched more than 4 hours of television a day. TV might be conveyed through different formats – streaming, handheld devices, etc. – but it is still a powerful force and a significant use of time.

At the same time, how TV is consumed and how this affects what television means could be quite different moving forward. Watching streaming television on a smartphone while commuting is a very different experience than sitting on the couch after dinner for an hour or two and watching a big-screen TV. Teasing out these differences takes some work but a new and/or younger generation of TV viewers might have quite a disparate relationship with television.

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