Supermarket chains suffering in wealthy countries

Supermarkets in numerous wealthy countries are having a hard time competing with the wide range of choices offered to consumers:

As they scramble to maintain market share, the big four British grocers can take comfort from the fact that at least they are not alone. The global supermarket industry has its share of epic competitive scraps, too. In Europe alone, the discounters that have wrought havoc for Tesco, Morrisons, Asda and Sainsbury’s have an even more powerful grip on the industry. While Aldi and Lidl control around 8% of the UK market, according to figures from market research group Kantar the share controlled by discounters in France is 10% and in Germany – home of Aldi and Lidl – it is 37%. In the UK, two-thirds of the market is controlled by four players; this is the same as in Germany, while in France 56% of the market is controlled by the top four and in Spain just under 50%. A look at these markets, plus some of the biggest outside Europe, shows that every territory poses challenges for big grocers…

As in the UK, discounters and supermarkets in Germany are faced with shoppers who are less and less willing to drive out of town for their weekly shop, and more likely to do small, frequent trips in urban areas. In recent years, the trend has led to a revival in big cities like Hamburg and Berlin of the traditional Tante Emma Läden or corner shops, which have been able to be much more flexible in reacting to trends or food scandals than their bigger rivals…

Between the discount stores, supermarkets and hypermarkets there is a constant battle going on to woo the increasingly cash-strapped consumer. “Supermarkets are really the only sector [in Italy] where competition has worked out,” said Liliana Cantone of Italian consumer association Altroconsumo. “The players are doing their best to offer lower prices, and consumers can really benefit from this.”…

The market is far from impenetrable, however. Walmart, the only “everyday low pricing” operator in Japan, has forced domestic rivals to keep their prices low where it operates stores. Costco, with 20 stores nationwide, has proved a success, offering prices comparable to those found in the US. Tesco’s foray into Japan was frustrated, in part, by consumer idiosyncrasies.

Sounds like some contradictory forces at work. On one hand, increased globalization means food can travel all over the world. It might seem that such a global market would be controlled by some major players in the grocery industry who could use their size to their advantage. Yet, that same globalization allows other players to get into the game and gives consumers more low-priced options, usually something seen as a good in free-market economies. Throw in debates about subsidizing food production, getting healthy food to places that need it, and genetically modified food and you have a retail sector that is experiencing a lot of flux.

Just one quick thought: I’ve been in supermarkets in England, France, and Japan and they all seem more similar to each other than to the American version. Even not looking at Walmart or other big box stores with groceries, the American supermarket is an amazing size with tremendous variety. In contrast, stores in the other countries are smaller, something that may be cultural as well as economic due to higher rent and land prices.

Seeing the effects of globalization in Mumbai’s suburban restaurants

A historian looks at the changing suburban dining patterns in Mumbai’s suburbs:

“Globalization has brought in a consumerist culture and the socio-cultural category that we broadly label as middle class is growing in importance. The movement of people, culture goods and ideas from one part of the world to another has forged new links between diverse cultures and peoples.

“In India, the food service industry is a very old business. Such service evolved from early khanavals and small restaurants in Bombay. While taverns and inns typically provided food and lodging, the food service industry as a whole has been continually growing throughout the last two decades. The industry has seen one of the strongest continuous growth periods in the mid to later part of 1990’s. While much of the growth has occurred in restaurant and catering, institutional food service has also shown steady growth. The restaurant industry has strongly established itself as an essential part of urban India’s lifestyle. Consumers continue to look for convenience, value and an entertaining environment away from the stresses of daily life, and restaurateurs are filling those needs. In recent years, the number of alternatives available to consumers for purchasing food prepared away from home has increased dramatically…

“The study is also important because restaurants are evolving from just places to eat to an entire experience. While we have in Mumbai and its suburbs, full-service restaurants, hotel-restaurants, fast-food restaurants, buffets, food courts, tea & coffee parlors, fine dine restaurants, messes, canteens, khanavals, there are no full-fledged studies, neither sociological, nor anthropological nor historical, either on their popularity or clientele. Such a study will discuss their growth, strengths, and will naturally be a record of the eating out behavior of the Mumbaikar…

“I hypothesize that: There has been a mushrooming of restaurants in suburban Mumbai in the post-globalization period; Consumption patterns have undergone a drastic change during the period under study; The attitude towards public dining in the suburbs has undergone a change; The growing middle class is the clientele at places of public dining; Double incomes, travel abroad and cookery shows are greatly responsible for the change in the attitude towards food and dining; Food consumption patterns in restaurants can shape and influence the social history of suburban Mumbai.

Sounds like it could be quite interesting on multiple levels. The study of food seems to be growing in importance among academics as it involves looking at common practices and it is relatively easy to make comparisons. Yet, I’m most intrigued by this idea of a suburban restaurant culture developing outside Mumbai. It isn’t just about what food is ordered, prepared, and ends up on plates – it is also about a way of life around suburban restaurants. If I had to describe this in the United States, it would likely involve lots of chain restaurants surrounded by parking lots and populated by relatively middle-class individuals looking to enjoy food outside the home. Perhaps one could focus on the restaurant: it often is in an outlot of a larger shopping center, it has some sort of kitschy Americana decor, tends to have some televisions showing sports, and patrons don’t stay too long. Or focus on how Americans budget money for eating out as a regular part of their entertainment and/or food spending. All of this looks different than urban eating which may focus on smaller restaurants, hipper and more cutting-edge places, and a different feel.

Why McMansions are built around the world

A Swedish photographer set out to capture American-style McMansions around the globe:

Intrigued by the rising middle class in these fast-expanding economies, Adolfsson visited 44 model homes in eight different countries. All displayed strikingly similar characteristics and seemed to be taking their lead from architectural and structural ideas popularized across the U.S over the last century.

And why do McMansions have appeal around the globe?

Adolfsson said he believes people in emerging nations are drawn towards projects such as these because they believe they evoke an image of success, wealth and affluence.

“What I think we’re seeing is an upper middle class that has been growing fairly rapidly over the last two decades accompanying the economic expansion in these countries,” he said…

“What we are seeing is essentially the American suburban dream,” Adolfsson said. “This has been brought to people through movies, through soap operas, through magazines for decades. That’s really what people see as something desirable.”

If this is the case, then McMansions have a similar appeal in other countries as they do in the United States. They are often viewed as markers of success, showing the ability to purchase land and a large, modern home (and the needed car to travel from this home to other places).

Two difference in these global McMansions. Adolfsson notes that these neighborhoods of McMansions stand out as outliers compared to the surrounding area. Additionally, many of these McMansions are in gated communities. This may happen occasionally in the United States but it is not necessarily common.

Another thought: I don’t know that many Americans think of the global export of their housing styles.

Naperville expands global reach by welcoming Chinese Counsel General

Naperville is an unusual suburb for a variety of reasons including a recent visit from a Chinese Counsel General:

Mayor George Pradel on Tuesday named Chinese Consul General Zhao Weiping an honorary citizen.

“The city of Naperville … is proud to have many guests from all nations visit our community,” he said. “We welcome the people who come here to make their home in our city and we appreciate the opportunity to share our culture with you and learn all about your homeland. We extend our friendship to you as we experience a spirit of mutual understanding and respect.”

Weiping’s consular district spans nine Midwestern states, an area that is home to 300,000 Chinese nationals or Chinese Americans as well as about 50,000 Chinese students, according to the consulate. The consulate office in Chicago provides services ranging from visas to cultural exchanges…

“This award means friendship … between China and Naperville,” he said. “This award also means responsibility. Responsibility for me to work hard for this relationship. The city of Naperville is not only an important business hub in the great Chicago area, one of the most livable cities in the U.S., but also home to tens of thousands of Chinese immigrants.”

Naperville has worked recently to cultivate more international connections and business partnerships, including naming liaisons between the city and large groups of immigrants living in Naperville. The suburb has also named two sister cities in the last few decades:

Nitra, Slovakia chosen in 1993 for these reasons:

Although geographically distant, Nitra and Naperville share many similarities. Both communities:

  • Developed from an agricultural base and now support technical industries;
  • Have similar climates;
  • Enjoy a riverwalk and a nearby arboretum;
  • Place a high value on education and are college towns;
  • Benefit by the presence of service organizations, such as the YMCA and the Lions Club; and
  • Enthusiastically support athletics, the arts and family centered activities.

The goals of the Naperville-Nitra Sister Cities Program include:

  • Creating opportunities for cultural exploration;
  • Providing economic development and trade opportunities;
  • Opening a dialogue that addresses mutual issues including culture, technology, government, business, medicine, environment, and education.
  • Developing partnerships through which we can creatively learn, work, and solve problems together

Pátzcuaro, Mexico chosen in 2010 for these reasons:

Pátzcuaro was chosen as the city’s second Sister City from a list of candidate cities that were evaluated with a scoring system and placed on a readiness chart. Key drivers in the process were leadership, cultural and mutual understanding benefits, distance and ease of travel.

Pátzcuaro was chosen in part because of its similarities to Naperville, including its strong emphasis on primary, secondary and higher education, its honor of history and the arts, a strong and growing economy and ease of transportation. The purpose of the Sister Cities relationship is to encourage cultural exchange between the two communities and establish lasting educational and economic ties.

This hints at the globalization of American suburbs which includes: more immigrants moving directly to the suburbs when they arrive in the United States; multinational corporations locating headquarters and facilities in the suburbs; and the easier spread of information and knowledge between suburbs and all points of the globe. At the same time, how much will these relationships really transform Naperville? Can it become a cosmopolitan/world-aware suburbs 25 miles southwest of Chicago?

How TV presentations of the Olympics differ around the world

Cultural differences and nationalistic pride are on display when watching the Olympics in different countries:

In Sweden, commentators have fun with Norway’s misfortunes. The Dutch can’t get enough of their speedskaters. Japan is so crazy about figure skating they show warmups. Canada is hockey crazy, Russia struggles to stay positive even when things look down and the U.S. salutes its stars with the national anthem as it’s time to go to bed.

There’s only one Winter Olympics. But in reality, for television viewers around the world, the Sochi games are a different experience depending on where you tune in.

Some 464 channels are broadcasting more than 42,000 hours of Sochi competition worldwide, easily outdistancing previous Olympics, according to the International Olympic Commission. Digital platforms push that number past 100,000 hours. Worldwide viewership statistics aren’t available, but the IOC says more than three-quarters of Russians have watched some coverage, two-thirds of South Koreans and 90 percent of Canadians.

Read on for some more details of presentations in six different countries.

While we make much of the idea of globalization these days, it strikes me that we are still far away from being able to watch how other countries present the Olympics. TV deals for the Olympics are locked in country by country. In the United States, NBC paid roughly $775 million for the 2014 Sochi Olympics, about 61.5% of all TV broadcast revenues for this Olympics. That means we are generally stuck with their coverage, either on TV or through their website. What if we could watch any international feed? What if all of these feeds were available online for free? We are probably far from this because there is too much money involved for TV broadcasters who still often follow national boundaries.

You could get a taste of these differences in Olympics coverage through non-TV sources, like websites or newspapers. However, that is still different in watching it in “real-time” and seeing how commentators react in the moment. Plus, it takes extra work (though maybe not much) to track down these different sources and compare.

Starbucks looking to have more stores that match local design

Starbucks is a global brand but the company is looking to have more stores that line up with local style after moving designers out of Seattle:

As the designers became more familiar with their surroundings, they began to incorporate the communities’ stories into the designs. There are thoughtful touches like furniture made from reclaimed basketball court wood at the Barclay’s Center in Brooklyn. And a brass-instrument chandelier hanging from the ceiling in the new Canal Street location in New Orleans. But even more interesting than that was the cultural observations the designers were able to make.

With more people on the ground, they began noticing things that might make a difference in not just the aesthetics, but how a particular customer might want to experience the shop. In metropolitan U.S. cities, for example, people tend to come in pairs or alone. They’ll saddle up to a long community table next to a stranger without giving it a second thought. In more urban settings, people will just sit right next to each other, alone but collectively together,” he explains.

While in places like China or Mexico City, the Starbucks experience is much more group-oriented. “People are in bigger groups, so you have think differently about the seating there.” he says. “They won’t crowd together in a banquet like they would in New York City.” This drove the designers to place more individual stools in the shops, so people could drag them around, creating impromptu group seating areas. The design in the Kerry Center location in Beijing, feels like a lounge, with a “coffee workshop” on the second level meant to teach a predominantly tea-focused culture about coffee…

Much of the mass customization comes in the form of colors and materials. For example, in Miami and Los Angeles, the design team is more likely to use a lighter palette of colors to reflect the abundance of sunlight. Southern cities need furniture that is cool to sit on, and beachy locations need durable furniture to account for the sand that gets tracked in. “We were looking at how the floor had worn over 10 years because people were walking in with sand on their feet,” Sleeth says about a store in Miami.

And for local design for all those Starbucks on the similar stroads of suburban America? The examples in the article are primarily from urban neighborhoods that have definable aesthetics.

Starbucks has long claimed to desire to be a “third place” between home and work. How much does local design help the company meet such goals? Do customers feel more at home (and happier and spend more money) in such stores?

Finally, does this sort of local design help people forget the fact that Starbucks is a major multinational corporation? Does it relieve guilt about patronizing Starbucks compared to a local establishment?

Rising global interest in growing numbers of single-person households?

Sociologist Eric Klinenberg drew attention to the growing number of single-person households in the United States but the numbers are even higher in Switzerland:

Sociologists claim that Switzerland’s singletons are changing the housing landscape in the country.

In 2010, the Federal Statistics Office reported that over 36 percent of registered addresses were single-person households, one of the highest proportions in the world.

Here are some Euromonitor figures on single-person households around the world:

-The number of single-person households is steadily increasing globally owing to improving standards of living and a growing trend towards smaller household structures. The number of single-person households globally has risen by 30.1% between 2001 and 2011 and reached 277 million or 14.9% of total households by the end of the period;

-This trend is seen across regions and within both developed and emerging and developing economies. However, it is more pronounced in the developed economies of Western Europe and North America where the proportion of single-person households stood at 31.0% and 27.6% respectively in 2011 compared to 10.9% in the Middle East and Africa region;
-By 2020, the number of single-person households globally will rise to 331 million or 15.7% of total households. The USA will have the highest number of single-person households in the world at 36.3 million followed by China (31.6 million), Japan (18.2 million) and India (17.4 million) in 2020;

The primary objective of this conference is to advance theoretical and empirical knowledge on the formation of single-person households in Asia and their implications for individual well-being and intergenerational relations. We invite submission of papers to examine the trends and determinants of single-person households in Asian countries. Longitudinal and comparative works are particularly welcome.

Family structure in Asia has undergone significant changes in the past several decades. A fast-growing trend that has raised concerns by scholars and policy makers is an increase in single-person households. By 2020, it is estimated that four out of the top ten countries with highest number of single-person households in the world will be in Asia. The increase raises questions regarding how family functions, and indeed regarding the definition of family system itself. Statistics show a high level of heterogeneity among groups who live alone, some by choice, others out of needs. The increasing number of single-person households for both young adults and elderly warrants special attentions as they are the two groups with the highest propensity to live in a single-person household. This group of population may be at higher risk of financial stress or social isolation. In particular, studies on solo-living of young adults are rare in the Asian context. In the face of vastly different paces of change, structurally and culturally, in the region, research that examines the trends of single-person households in different Asian societies would help us to understand the impacts of social changes on families in Asia.

This a rising global trend that has the potential to transform numerous societies. This also might be an interesting example of globalization: a trend that begins among young adults in relatively wealthy countries spreads around the world.

The global culture of the business office

Photographer Louis Quail has a new book of photos of offices around the world – and they have a similar look:

Since 2006, Quail has photographed offices in Russia, South Africa, Germany, the U.S., the U.K., Cambodia, United Arab Emirates, Santo Domingo and China. Municipal departments, call centers, financial brokers and commodities traders all feature in Quail’s series, Desk Job

“As we have moved into the technical and information age, there has been a shift towards more office-based work,” says Quail of globalization. “Whatever our job title or geographical location, our tools and environment are becoming similar. It is quite perverse; to travel around the world to photograph inside an office that looks like its in Croydon [U.K.].”…

“The employee is defined by the few cubic meters, which exist around them. They must not just work, but live, eat, pray and occasionally sleep as if ‘chained’ to the desk in perpetuity,” says Quail…

“Companies tend to strive for straight lines and uncluttered office spaces, where as individuals have an urge to colonize and personalize,” says Quail. “In these pictures we see the tension but ultimately workers are intrinsic to the organizations they serve and are best placed to change them if they choose.”

Quail argues this is a side effect of globalization. An office in Dubai looks like an office in Australia which looks like an office in the Chicago suburbs. And he hints at the root of this homogeneity across global offices: an interest in making money within a global business network.

It would be interesting to pair these photos with a history of how the corporate office look spread around the world. Where exactly did it start, who spread it (people or corporations or organizations), and how quickly did it catch on?

“Exporting the McMansion” to China

A principal in an American architecture firm discusses the McMansions his company has designed in China:

Market researchers in China say that these buyers prefer styles (derived from) the old houses in France and England. The people feel that the styles of the English and French are more “wealthy looking” than Spanish or Mediterranean styles. Think of “Downton Abbey” or Fontainebleau. Those are perceived as the homes of royalty. Homes in Spain or Italy, they perceive those homes as more casual…

The villa houses we’re building are generally 3,500 square feet to 7,000 square feet, and that excludes the basement, which isn’t usually included in the salable square footage…Some of these homes are being purchased by investors and some of them will be second homes. Lagoon Manor, for example, is a 600-unit development we’re doing that’s in the northeast part of Beijing, though from the heart of the city it’s about an hour-and-a-half drive because of the traffic…

The homes are of concrete construction. Even the roof pitches are concrete panels — there’s almost no wood in the construction.

The interiors are built to a European construction model. You buy the shell and finish the interior yourself. The outsides of the homes are completely finished, but you open the front door and it’s a light bulb.

This discussion suggests there are some similarities between American and Chinese McMansions. They are purchased by people who want to show wealth and the architecture is intended to connect the style of the new home to established “high-class” styles. The homes are quite large and expensive. However, they are constructed differently: it is more of a concrete shell that the buyer can then customize in pieces (IKEA is mentioned). While the discussion doesn’t mention this, I assume these homes are less common in China than the United States and so are still more unusual.

Indeed, it would be interesting to see what remains the same and what changes and why when the American McMansion becomes another global export.

The intersection of Chinese bridal couples asking for cash, Facebook, and protests

This could be a poster story for globalization: on Facebook, a Hong Kong bride asked for money from wedding attendees and this has attracted protestors to the wedding.

That’s the prospect facing one Hong Kong couple, who infuriated hundreds after the bride’s Nov. 2 Facebook post went viral.

“I’m not opening a charity….If you really only want to give me a HK$500 [US$65] cash gift, then don’t bother coming to my wedding,” she wrote earlier this month, according to an article Thursday in the Wall Street Journal China.

The bride’s identity and wedding venue were identified by social media users, and a protest was organized via Facebook. Nearly 1,000 have claimed they will attend.

A spokesperson for the hotel where the wedding will be held said they plan on honoring their contract with the couple.

Though giving newlyweds cash is a traditional Chinese custom, sociologist Ting Kwok-fai told The Wall Street Journal that Hong Kong weddings have grown increasingly extravagant in recent years. Engaged couples feel pressured to minimize the cost of the affair, he said, and in this case, the bride may be seeking to recoup some of the costs of the wedding.

Multiple social forces are coming together here in a new kind of way: traditional social norms, new technology and interaction on Facebook, and more public concerns about inequality and conspicuous consumption. This reminds me of the classic 1929 work of the Chicago School of sociology titled The Gold Coast and the Slum. While studying neighborhoods just north of the Loop in Chicago, Zorbaugh discussed the social interaction between some of the wealthiest Chicagoans and some of the poorest Chicagoans. While the two groups certainly knew about each other through walking in or passing through neighborhoods or reading news in the newspaper, there was little direct social interaction. For example, some of the wealthy socialite women tried to start aid groups to help these nearby poor neighborhoods but could not get much participation from the poor neighborhoods.

Today, some of these barriers are reduced because of Facebook and other technology. Again, there is likely not a whole of physical social interaction between those with a lot of money and those without. In Hong Kong, you can walk down Nathan Road in Kowloon and find the some of the world’s most exclusive brands. If you turn off the road several blocks to the west, you are among nondescript apartment complexes with little glitter or glamour. Yet, these new technologies allow for more awareness and more reactions which could then coalesce around social action. The socialite wedding announcement in the prestigious newspaper 50 years ago that would have drawn less attention has now turned into Facebook-announced weddings that can quickly become very public.