Clinton can be paranoid and self-destructively self-protective, but she’s also capable of assessing her own deficiencies as a politician in a bracingly clear-eyed way. And the conclusion that she drew from her 2008 defeat was essentially an indictment of her own management style: Eight years earlier, she had personally presided over a talented, sloppy, squabbling, sprawling menagerie of pals, longtime advisers and hangers-on who somehow managed to bungle the building of a basic political infrastructure to oppose Obama’s efficient, data-driven operation.
To do so, Mook hired a buddy who had helped Terry McAuliffe squeak out a win in the 2014 Virginia governor’s race: Elan Kriegel, a little-known data specialist who would, in many ways, exert more influence over the candidate than any of all-star team of veteran consultants. Kriegel’s campaign-within-a-campaign conducted dozens of targeted surveys—to test messaging and track voter sentiment day-by-day, especially in battleground states—and fed them into a computer algorithm, which ran hundreds of thousands of simulations that were used to steer ad spending, the candidate’s travel schedule, even the celebrities Clinton would invite to rallies.
The data operation, five staffers told me, was the source of Mook’s power within the campaign, and a source of perpetual tension: Many of Clinton’s top consultants groused that Mook and Kriegel withheld data from them, balking at the long lead time—a three-day delay—between tracking reports. A few of them even thought Mook was cherry-picking rosy polling to make the infamously edgy Clinton feel more confident…
In numerous interviews conducted throughout the campaign, Clinton staffers attested to Mook’s upbeat attitude and mastery of detail. But, in the end, Brooklyn simply failed to predict the tidal wave that swamped Clinton—a pro-Trump uprising in rural and exurban white America that wasn’t reflected in the polls—and his candidate failed to generate enough enthusiasm to compensate with big turnouts in Detroit, Milwaukee and the Philadelphia suburbs.
It would be fascinating to hear more. The pollsters didn’t get it right – but neither did the Clinton campaign internally?
The real question is what this will do to future campaigns. Was Donald Trump’s lack of campaign infrastructure and reliance on celebrity and media coverage (also highlighted nicely in the article above) something that others can or will replicate? Or, would the close margins in this recent presidential election highlight even more the need for finely-tuned data and microtargeting? I’m guessing the influence of big data in campaigns will only continue but data will only get you so far if it (1) isn’t great data in the first place and (2) people know how to use it well.