Pew finds majority of Americans taking breaks from Facebook

Facebook may be near ubiquitous in the United States but Pew finds that a majority of users take breaks from the site:

New research suggests that Facebook fatigue may be setting in with some users. Twenty-seven percent of Facebook users surveyed in the U.S. plan to spend less time on the site in 2013, compared with only 3% who plan to spend more time, according to a study from the Pew Research Center’s Internet & American Life Project.

(Another 69% of Facebook users say they plan to spend the same amount of time on the site this coming year.)

The Pew study also found that 61% of Facebook users have taken a break from the service for several weeks or more. During these breaks, the vast majority of Facebook vacationers don’t delete their profiles…

The reasons people gave for taking a sabbatical from the network were varied. The most common motivation was not having enough time for the site, with 21% of people saying they were just too busy with real-life responsibilities to spend time reading posts, liking and commenting.

Other reasons for leaving: Ten percent called it a waste of time, 10% cited a lack of interest in the content, and 9% said they were unhappy with the amount of drama and gossip on the site. Only 4% of people mentioned privacy and security concerns as their reason for taking a breather.

These findings could counter a common narrative about Facebook use that is based in some real trends. It suggests Facebook users and Internet users in general spend way too much time online, can’t get away from it, and end up in weird and possibly harmful situations (see: Manti Te’o story). The suggestion is that users don’t realize the possibly harmful effects of being on Facebook. These findings counter this narrative: a majority of users do try to get away from it at times. They are not unaware of what is going on and try to get some distance from it.

On the other hand, I don’t think this is necessarily bad news for Facebook. This could simply be a plateauing of a sharp upward rise for Facebook that was untenable over the long haul. In other words, perhaps people simply can’t maintain the amount of time they spend with Facebook or realize they don’t want to. Some people just joined because others have joined. Yet, these findings suggest that people aren’t leaving Facebook altogether even as they take some short breaks. They are trying to find ways to balance their lives with Facebook and still want to participate, even on a reduced basis.

So how much might Facebook do to try to reduce these breaks and have people participating consistently?

San Francisco leads US cities in terms of official tourism Twitter accounts

While New York, Los Angeles, and Chicago may lead in terms of population and prestige, San Francisco is the leader in a more modern category: official tourism Twitter account followers.

What’s your favorite city to follow on Twitter? If you chose San Francisco (@onlyinsf), you’re one of the 99,000-plus followers that made it No. 1 among the 10 most popular U.S. cities on Twitter.

New York City (@nycgo) and Las Vegas (@vegas) come in second and third while Los Angeles (@discoverLA) takes eighth place. Cities were ranked by the number of people following their official tourism Twitter accounts, not city government or other Twitter feeds.

The rest of the top 10 cities:

4. Miami (@miamiandbeaches)
5. Philadelphia (@visitphilly)
6. Chicago (@choosechicago)
7. Portland, Ore. (@travelportland)
9. Columbia, S.C. (@columbiasc)
10. Louisville, Ky. (@justaddbourbon)

The report from Skift, a newish New York company that produces travel information and news, looked at how tourism agencies use social media. During a two-week period, it found that Portland and Philadelphia were most responsive to answering questions via Twitter, and that New York City, Las Vegas and Portland had the quickest average response times to their tweets.

Does Louisville get a prize for having the most clever Twitter handle of the top 10? I want to know several things about these Twitter accounts:

1. How does the number of Twitter followers translate into tourism dollars? Tourism is big business for all of these cities so they have an interest in having engaging Twitter accounts.

2. Are most of these followers looking for special deals? Do they tend to follow the city when they already have a trip planned?

3. This doesn’t necessarily line up with one recent measure of the leading American cities for tourists. According to 2009 data listed by Forbes, here are the top tourist cities:

Orlando, Fla.: 48 million visitors
New York City: 47 million visitors
Chicago, Ill.: 45,580,000 visitors
Anaheim/Orange County, Calif.: 42,700,000 visitors
Miami, Fla: 38,100,000 visitors
Las Vegas, Nev.: 36,351,469 visitors
Atlanta, Ga.: 35,400,000 visitors
Houston, Texas: 31,060,000 visitors
Philadelphia, Pa.: 30,320,000 visitors
San Diego, California: 29,600,000 visitors

This data plus the Twitter data could be interpreted in a few ways. One way to view it is that some cities don’t need much of a Twitter following. For example, I assume Orlando and Anaheim get so many visitors due to the Disney presence. Thus, these visitors care a lot less about the cities (are there many people looking to get to downtown Orlando or Anaheim?).

4. Any chance these Twitter accounts take advantage of fake followers to improve their image? Boosterism may know few bounds…

Mapping NFL fandom by county with Facebook likes

Facebook has put their massive data trove to use and examined the geographies of NFL fandom. Here is what they came up with:

The National Football League is one of the most popular sports in America with some incredibly devoted fans. At Facebook we have about 35 million account holders in the United States who have Liked a page for one of the 32 teams in the league, representing one of the most comprehensive samples of sports fanship ever collected. Put another way, more than 1 in 10 Americans have declared their support for an NFL team on Facebook…

While winning seems to matter, NFL teams have local followings that are probably heavily influenced by family ties and/or where a person grew up,  so we were obviously curious to see where the fans for various teams live now. By considering the physical locations of NFL fans, we can construct a map of the top team for each county in the US. It tells an interesting story about the ways that football rivalries and allegiances alternately divide and unite the country, and sometimes even individual states.

In some cases, whole states and even entire regions of the country uniformly support a single team.  For instance the Vikings are easily the only game in town in Minnesota, while New England appears to be comprised of entirely Patriots fans except for a small portion of Connecticut.

There are some states which are divided into regions by teams.  Florida has three teams–the Tampa Bay Bucs, Miami Dolphins, and the Jacksonville Jaguars–and Facebook users there seems fractured in their support, with some counties even defecting to teams from the North. Ohio is another interesting story, with the Cleveland Browns in the North, Cincinatti Bengals in the South, and Pittsburgh Steelers fans occupying the middle of the state.

Some teams, like the Steelers, Cowboys, and Packers, seem to transcend geography, with pockets of fans all over the country. On the other end of the spectrum, the Jets have to share New York with the Giants and are only the most popular team for a single stronghold county in Long Island.

Five quick thoughts:

1. There are few other organizations that could put together such a map without undertaking a major survey (since this is measured at the county level).

2. The best part for Facebook: users voluntarily provided this data.

3. Could Facebook end up being the most important future source for telling us about American society? There are still difficulties: users have to opt in (in this particular case, they had to “like” a NFL team), not everyone is involved (though it seems like pretty close), and not all users are putting everything in their profiles.

4. Is there a way to weight this map with population density? For example, the Cowboys may have a really broad geographic reach but many of those counties have fewer people. In contrast, teams like the Jets or Eagles have smaller reaches yet more people live in those areas.

5. Is there a way to show the percentage of county respondents who liked the dominant team? I imagine there are plenty of counties where one team does not have a strong majority, let alone even much of a plurality. For example, Jets fans barely show up on the map because they are only the top team in one county. Yet, there are plenty of Jets fans.

Killing books with coordinated one-star reviews on Amazon

I’ve posted before about the wild world of Amazon reviews and here is another example: a group of Michael Jackson fans succeeded in burying a new book about the late pop star.

In the biggest, most overt and most successful of these campaigns, a group of Michael Jackson fans used Facebook and Twitter to solicit negative reviews of a new biography of the singer. They bombarded Amazon with dozens of one-star takedowns, succeeded in getting several favorable notices erased and even took credit for Amazon’s briefly removing the book from sale.

“Books used to die by being ignored, but now they can be killed — and perhaps unjustly killed,” said Trevor Pinch, a Cornell sociologist who has studied Amazon reviews. “In theory, a very good book could be killed by a group of people for malicious reasons.”…

The retailer, like other sites that depend on customer reviews, has been faced with the problem of so-called sock puppets, those people secretly commissioned by an author to produce favorable notices. In recent months, Amazon has made efforts to remove reviews by those it deemed too close to the author, especially relatives.

The issue of attack reviews, though, has received little attention. The historian Orlando Figes was revealed in 2010 to be using Amazon to anonymously vilify his rivals and secretly praise himself. The crime writer R. J. Ellory was exposed for doing the same thing last fall.

This is an interesting world where arguments are being made that people have the right (free speech) to provide harsh and even untrue Amazon reviews.

I don’t envy Amazon for having to deal with this issue where reviews would have to be more closely monitored. Even with close monitoring, people could provide excessively positive or negative reviews as long as they couldn’t be identified as being relatives or bragging out their actions on Facebook (as one member of the Michael Jackson fan group did). It puts Amazon in an unenviable position of having to play the heavy and try to crack down on people.

It would be interesting to see arguments of when these tactics might be supported or praised. Imagine a neo-Nazi writes a book; is it ethical or effective to shut down their book on Amazon? What about an obnoxious political figure on the other side that you can’t stand?

Reminder from Manti Te’o saga: few people are “Catfished” online

The unfolding of the Manti Te’o girlfriend hoax story has been both strange and fascinating. Here is one thing we should take away from Te’o’s experience: few people online are in danger of experiencing something similar, of being “Catfished.” In a statement issued by Te’o on Wednesday, January 16, here is his second to last sentence:

If anything good comes of this, I hope it is that others will be far more guarded when they engage with people online than I was.

People should use common sense online. But, we know that many users of the Internet and of common social networking sites like Facebook are not there to meet strangers and begin relationships. Rather, most users are interested in connecting with people they already know or people who might be inside a common circle, say, part of an incoming college freshman class or who are part of a larger organization. To be “Catfished” means that an Internet user would have to seek out some of these relationships with unknown or random people. Since many people are not seeking this out or responding to the occasional odd request, this is not a huge problem for the general population of Internet users. While the movie Catfishpresents such a scenario and MTV has a show with the same name and theme, this does not mean it is a common occurrence.

Argument: “the Internet probably hasn’t made people less religious”

Has the Internet led to decreased religiosity? One lab researcher and research assistant doesn’t think so:

Given these data, I think it’s really unlikely that the Internet has played any substantive role in bringing Americans out of religion. Everyone has a self-serving bias, and atheists aren’t immune. Atheist writers seem really optimistic — they say we have the truth on our side, information is widely accessible, and we’re growing in numbers. But it seems like these first two things don’t really matter that much, and our growth seems to be more in organization and political influence, rather than genuine conversion.

To me, this supports a focus on values rather than beliefs, and about this I’m optimistic — if America is becoming more socially liberal but remains God-fearing, then that’s fine with me. So long as we have a cultural momentum geared toward gay rights, secular government, and social justice, the politically liberal religiously unaffiliated can help to push this progress forward. And there the Internet might help, no matter what anyone believes about God.

This sounds like an interesting research question that would be the flip-side of a recent paper I co-authored where we looked at how religiosity affects Facebook use. I don’t know how this new question would turn out but it does get at a question we raise at the end of our paper: is the Internet more of a secular or sacred sphere? Are there more people promoting belief or unbelief, how many websites are devoted to each topic, how many visitors do such websites receive, and do certain groups have more appealing approaches and sites? And it may not even matter what exactly is being promoted on the Internet; perhaps it is a function of time spent online versus doing other things.

The home of the future will be controlled by your smartphone?

A report from CES 2013 suggests the smartphone could unlock the potential of the wired home of the future:

There will be some 24 billion connected devices by 2020. That figure certainly doesn’t seem beyond reach given the number of smartphones out there (300 million shipped in the first half of 2012, according to Qualcomm CEO Paul Jacobs) and the number of connected devices and appliances seen at CES 2013. The theme of LG’s entire booth, for example, was “Touch the Smart Life.” The Korean company had 20,000 square feet of space dedicated to showing people how appliances that can communicate with the web, and one another, will transform their lives for the better. Dozens, if not hundreds, of other booths stretched across the North and South halls of CES showed how this “world of tomorrow” technology is here now, in everything from web-connected TVs to vacuum cleaners…

Your smartphone or tablet is perhaps the best, most capable and feature-filled TV remote control on the market, if you don’t mind that it doesn’t have easily tappable gummy buttons…

For home appliances, a mix of apps and proximity-based technologies like NFC will let you start your washing machine remotely, give you vital stats about what’s going bad inside your fridge and even check on that roast in the oven…

And whether you’re focused on energy efficiency or just want to set the right mood, your smartphone can take the place of light switches and thermostat buttons — and then some.

In my mind, this seems like a shortcut to the wired home of the future promised decades ago. The best way to do this would seem to be to have everything hardwired: lights, security, sound, etc. Of course, this is best done at the construction of the home as it is cost prohibitive later. This goes a different route: every device has to be wired and then controlled by a central hub. Alas, no indication here about the cost for these upgraded home items or what happens if you lose your smartphone.

I see the benefits of some of these devices. On the other hand, some seem quite frivolous. A vacuum cleaner controllable from your phone? Do consumers need a refrigerator that tells them when food is bad as opposed to being able to look through the refrigerator? In the long run, would these devices save time on housework or give a householder more to keep track of? This was the promise decades ago with new appliances but time spent on housework has not been reduced dramatically.

 

“Faith in the Age of Facebook” published online by Sociology of Religion

Along with my co-authors Peter Mundey and Jon Hill, a new article I co-wrote was published online a few days ago by Sociology of Religion. The paper is titled “Faith in the Age of Facebook: Exploring the Links Between Religion and Social Network Site Membership and Use” and here is the abstract:

This study examines how religiousness influences social network site (SNS) membership and frequency of use for emerging adults between 18 and 23 years old utilizing Wave 3 survey data from the National Study of Youth and Religion (NSYR). Independent of religion promoting a prosocial orientation, organizational involvement, and civic engagement, Catholics and Evangelical Protestants are more likely than the “not religious” to be SNS members, and more Bible reading is associated with lower levels of SNS membership and use. We argue there are both sacred and secular influences on SNS involvement, and social behaviors, such as being in school and participating in more non-religious organizations, generally positively influence becoming a SNS member, yet certain more private behaviors, such as Bible reading, donating money, and helping the needy, lessen SNS participation. We also suggest four areas for future research to help untangle the influence of religiousness on SNS use and vice versa.

Study finds significant overlap of online Facebook friends and offline friendships

A new study reinforces a consistent finding about Facebook friendships: people tend to associate online with people they know offline.

On Facebook, all of these complex and differentiated relationships get collapsed — flattened — under the label “friend.” But researchers at UC San Diego wanted to see whether it could figure out — just from people’s Facebook activity — who their closest friends were. They asked a survey group to list their close friends and then, using a model based on comments, messages, wall posts, likes, photo tags, etc. tried to see if they could say whether any given pair of people were close. They could do so accurately 84 percent of the time. These Facebook clues are “successful proxies for such real-world tie strength.”

Jason J. Jones, one of the study’s lead authors, say the findings contradict the common belief that people use Facebook to keep in touch with those whom they would otherwise lose touch with and use other means of communication (such as the phone) for their closest relationships. Rather, Facebook is just another space in which our social lives take place. The researchers found that comments were the most revealing of a friendship’s strength, followed by messages, wall posts, and likes. Least revealing were demographic information, such as having had the same employer or gone to the same school, and being invited to join the same Facebook groups. Additionally, the study’s authors found that public interactions such as comments and wall posts were just as revealing as private messages.

“This is a useful study even if it comes from the ‘duh’ department,” writes social-media theorist Nathan Jurgenson over email. “The notion that the Internet is, or ever really was, some other, cyber, space, is wrong headed.” In other words, of course our Facebook interactions reveal the reality of our friendships — they are part and parcel to our friendships. There aren’t two separate spheres of online and offline, but one continuous reality, which is at various points augmented by technology — the phone or Facebook, for examples — or the tools of the voice, gestures, and facial expressions. Terms like “real world,” “virtual world,” and “IRL,” which the study’s authors rely on heavily, undermine a better understanding of this integration.

This corroborates a consistent finding in academic work about Facebook and social networking sites: users don’t go out and meet a bunch of “random” other users. Rather, they tend to reproduce existing friendship and social networks in the online world. Some of these relationships might have faded away in the past, like making friends with people from grade school or past jobs, but much of the online interaction is a continuation of the interaction that is taking place offline.

The article does contain an interesting ending:

This is all follows pretty neatly from Jurgenson’s point that Facebook is a tool that augments our one reality, not a separate reality altogether. If we understand that Facebook is a space where our friendships occur and develop, we can begin to think about what the contours of that space do to us.

In other words, putting existing relationships in the online sphere can shape these relationships in unique ways. Thus, there is a two-way interaction going on: Facebook allows people to interact but it also shapes that interaction and what might be possible down the road in that relationship.