Quick Review: The Facebook Effect

Facebook, which went online in early 2004, is now old enough to be the subject of retrospectives. There is a new movie about the company, The Social Network, coming out this fall. There is also a recent book, The Facebook Effect: The Inside Story of the Company That is Connecting the World by David Kirkpatrick. I recently finished this book and have a few thoughts about the story of Facebook:

1. The idealism of Facebook comes throughout the story. Even from its early days, the founder Mark Zuckerberg was more interested connecting people than in just making money. This has driven many of the decisions made by the company and created friction between Zuckerberg and his coworkers as some wanted a greater emphasis on profits. At the end of the book, Kirkpatrick elicits some interesting thoughts from Zuckerberg regarding the differences between Google and Facebook. Zuckerberg describes Google as a passive company that tries to categorize the information that is already out there. In contrast, Facebook is a company that helps people express themselves and divulge information.

2. The growth in terms of number of users is remarkable. Kirkpatrick mentions several times seven or eight countries where 30% or more of the residents are on Facebook (not just 30% of Internet users).

3. The potential for profits comes from Facebook’s unique user database. With users voluntarily uploading information about themselves, advertisers can then target messages to particular groups. While most advertising is aimed at vague categories or misses its mark altogether, Facebook offers the opportunity to really reach certain segments.

4. While Facebook might have a unique mission, the story of its early history sounds similar to other tech companies. The founder has an idea that builds upon his previous work, he finds others to help him out, some of the key people drop out of college to focus on the company, and for years the company operates more like a frat house than a legitimate business.

5. Kirkpatrick recognizes that Facebook has had its issues and he points out when he disagrees with the company. However, several times he suggests that users ability to protest Facebook’s actions (like when privacy settings have been changed) is only made possible because of Facebook’s genius.

6. The main founders were from Harvard. There is little discussion in the book about how the advantages the founders had (generally wealthy families, exemplary educations, the connections one can make at a place like Harvard) could help make Facebook possible compared to starting a company like this elsewhere.

7. The big question that comes after reading about Facebook: how exactly does this or will this change the world? Does it improve the world? Kirkpatrick seems to buy into the big ideas of Zuckerberg: the book opens with the story of how a single man in Columbia was able to kick-off a nation-wide protest against the existing government through Facebook.

I am more skeptical. While this online world does seem to represent something new (people voluntarily giving up their privacy and forming communities), I don’t think it has yet translated into much real-world action. Does being open online (even though openness really is more often sculpting an idealizing image of oneself) necessarily lead to being more open in the real world? Perhaps greater results will be seen when younger generations who are always used to having Facebook around grow up.

In summary, this is an intriguing look at how Facebook has developed and about the ideals that motivate its founder.

Shaving a precious 2-5 seconds off your Internet searches

Google announced yesterday a new feature of their search engine: Google Instant, which will unveil search results even as you are typing in your search terms. The goal? To shave off a few seconds from the typical search process:

Google says the average web search currently takes about 25 seconds: nine second to type it, less than one second for Google to return a result and 15 seconds to pick the best result.

They say Google Instant will shave two to five seconds off of that time.

Perhaps two to five seconds could make a big difference and the feature will become standard practice. The value of time over the Internet has certainly changed over the years, particularly comparing page loads these days to what was common in the mid 1990s. I’m not sure a couple of seconds will matter to most users – but perhaps I am wrong. We do seem to be impatient  when a page even takes just a few extra seconds to load…it’s like we have wiped from our memories the experiences of loading pages on 56k modems.

Picking the 10 coolest American small towns…by Internet poll?

BudgetTravel.com has highlighted “the coolest small towns in America.” This looked interesting so I clicked on a link to check out the story – and then found that the 10 places were selected by Internet poll. While these may be interesting communities, this does not seem to be a scientific way to go about compiling this list. On the other hand, it may drive more traffic to BudgetTravel as smaller communities and their residents and fans travel to the website to nominate and then vote on the communities.

Also, what qualifies to be nominated as a “cool small town” is interesting:

First, your town must have a population under 10,000—we’re talking small towns, not big cities. It’s also got to be on the upswing, a place that’s beginning to draw attention—and new residents—because of the quality of life, arts and restaurant scene, or proximity to nature. And cool doesn’t mean quaint. We want towns with an edge, so think avant-garde galleries, not country stores.

I wonder how they weed out the “uncool” small towns…

The quest to tweak search results to lead readers to news stories

Howard Kurtz of the Washington Post provides a behind-the-scenes look at how newspapers attempt to position themselves in search engines in order to draw more readers. While these are news organizations with often serious intentions, they have to compete with other popular web topics. Here is what Kurtz suggests this looks like:

If you appease the Google gods with the right keywords, you are blessed with more readers. So carried to a hypothetical extreme, an ideal headline would be, “Sarah Palin rips non-Muslim Obama over mosque while Lady Gaga remains silent.”…

On a recent Wednesday morning, some Post editors were frustrated that the primary election results weren’t garnering many hits — despite the fact that John McCain had just won his party’s nomination and Lisa Murkowski was on the verge of losing hers. What was hot, the traffic directors said, was Elin Nordegren telling People that her life had been “hell” since her husband’s sex scandal, a photo of an alligator in the Chicago River, and a video posted on Gawker of a British woman throwing a feral cat into a dumpster…

Zaleski says such trend research is used mainly to tweak headlines and search terms. But, she adds, “what we’re realizing is that we can’t live in a vacuum, where we decide what people want to read.”

The quest for online eyeballs is one that all online sites are competing in and those who are interested in providing or discussing more serious topics do not seem to be winning the day.

h/t Instapundit

Risk of flying in different countries

A new study suggests flying is more dangerous in the developing world compared to the Western, industrialized world:

Arnold Barnett, a professor at the Massachusetts Institute of Technology’s Sloan School of Management and a researcher on aviation safety, calculated that the odds of dying on a scheduled flight in first world countries such as Canada and Japan are one in 14 million.

But he found that flying in emerging nations such as India and Brazil leads to a one in 2 million chance of death per flight. Lesser developed countries, such as many found in Africa and in Latin America, were found to have a crash rate of one in 800,000.

Overall, Barnett says the data suggests airplane safety around the world is improving. Still, these figures could be frightening to some.

Barnett argues this issues in developing countries might be brought on “individualism and deference to authority.” I recall reading something similar recently that said there were more crashes and issues in an Asian country (perhaps South Korea?) because subordinates (anyone on the plane lower than the pilot) felt they could not challenge the pilot’s authority and therefore would not bring up possible problems if they saw them.

But these figures still obscure the fact that flying in an airplane is relatively safer than a number of other, more frequent activities. Check out this graph from the National Safety Council to see the odds of other activities.

Older Americans join social networking sites

Social network sites, like Facebook, started as domains for younger people. But Pew Research suggests more and more older Americans are joining this online realm:

Half (47%) of internet users ages 50-64 and one-in-four (26%) users ages 65 and older now use social networking sites.

Half of online adults ages 50-64 and one-in-four wired seniors now count themselves among the Facebooking and LinkedIn masses. That’s up from just 25% of online adults ages 50-64 and 13% of those ages 65 and older who reported social networking use one year ago in a survey conducted in April 2009.

While Twitter is not as popular among older Americans, this rush to Facebook and other sites is interesting. If more older Americans are on these sites, does it change the online culture? How many of these older Americans join such sites to interact with younger people, particularly children and grandchildren?

The return of electric streetcars to American cities

USA Today reports that electric streetcars may be on the comeback in American cities. Because of a successful line introduced in Portland in the early 2000s, other cities, such as Dallas, Cincinnati, and Charlotte, are looking to build new streetcar lines with the help of federal dollars.

The irony of these new streetcar lines is that many American cities had effective electric streetcar systems in the past. The article provides a little of the history:

Horse-drawn streetcars appeared on urban streets in the early 1800s and were replaced by electric versions in the 1880s and 1890s, says Jerry Kelly of the Baltimore Streetcar Museum. In the 1930s, when the Great Depression put many people out of work, ridership fell. After a brief revival during World War II, affordable automobiles and cheap gas prompted many cities to pave over streetcar tracks, he says.

According to Kenneth Jackson in Crabgrass Frontier, the streetcars declined rapidly for several reasons:

1. The rise of the automobile, particularly in the 1920s. Millions of Americans bought cars.

2. Many streetcar lines were locked into cheap fares. Because many of the lines had been granted government licenses to operate, the fares were locked in for long periods. By the 1920s, many lines could only charge five cent fares when the costs of operating had risen. This led to less profit for the streetcar operators.

3. Public opposition to public subsidies for electric streetcar lines. While roads were viewed as a public good and deserving of government money, electric streetcars were viewed as private enterprises.

4. General Motors bought up a number of bankrupt or near bankrupt lines in the 1930s-1940s and replaced the streetcars with buses. While some see this as a conspiracy against mass transit, Jackson suggests streetcar lines were already in serious trouble and GM hastened their demise.

Overall, Jackson suggests the declining ridership plus the low fares and lack of government money meant that streetcar lines could not keep up: less riders meant less profit which meant fewer modernization efforts which lowered ridership further and so on.

Debating how fast high-speed rail should be

Some legislators in Illinois are questioning whether plans for 110 mph trains actually are high-speed trains. However, as you might expect, working out the details and the funding is complicated with many involved parties:

Officials at Amtrak, which has minimal expertise in operating high-speed rail, don’t see a problem topping out at only 110 mph. An infusion of billions of dollars in federal and state funding will mean better Amtrak service in the Midwest — just don’t mistake it for true high-speed trains.

The genuine article, service at up to 220 mph, is being planned in California and Florida. It already exists to a lesser degree on Amtrak Acela Express trains that get up to 150 mph on small portions of the route between Boston, New York, Philadelphia and Washington.

While 110 mph would be faster than current trains, there are some who argue that the speed must be dramatically increased from current levels to have the trains compete with airline travel and attract customers.


Digital input and downtime for the brain

Americans are inundated with information from digital devices: computers, phones, televisions, and more. According to the New York Times, research suggests all this digital usage could leave the brain with a lack of downtime and this has consequences:

The technology makes the tiniest windows of time entertaining, and potentially productive. But scientists point to an unanticipated side effect: when people keep their brains busy with digital input, they are forfeiting downtime that could allow them to better learn and remember information, or come up with new ideas.

This has some interesting implications for the future if these findings are replicated:

1. We could have a lot more breadth than depth.

2. We could be better synthesizers of information (having an ability to pull a lot of things together) but have less creativity. Or perhaps the general definition of creativity will simply change from the ability to generate new ideas to an ability to put together ideas together.

Teachers losing jobs over Facebook; some examples

The Atlanta Journal-Constitution has some examples of teachers losing their jobs because of certain Facebook posts.

Some of the examples are quite egregious and I find it hard to believe some of them had no qualms about posting them in the first place. While a few of the teachers suggest that information was intended to be kept private and available only to friends, it pays off to be safe and just not post messages like these at all.