Tag Archives: Internet

Argument: the problem isn’t technology as it is our choice how to respond

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One writer suggests humans can no longer escape technology so we had better get used to resisting it:

The phone isn’t the problem. The problem is us—our inability to step away from email and games and inessential data, our inability to look up, be it at an alpine lake or at family members. We won’t be able to get away from it all for very much longer. So it’s vitally important that each of us learns how to live with a persistent connection, everywhere we go, whether it’s in the wilderness or at a dinner party.

I still love the wilderness, and I can’t wait for my next trip to the backcountry—to walk for miles without crossing a road, without fielding a call or an email or a tweet. To once again drink deeply from a mountain stream. And to stretch out under the open sky at night, gaze up at the stars, and use my phone to name each and every one.

The argument here is that the technology itself is not the problem but rather how it is used that matters. Used well, it can enhance our experiences, bringing knowledge or social connections that otherwise would be impossible. Used poorly, it can become addicting and distract us from what is going on in front of us.

Two possible issues with this line of thinking:

1. Those who are younger, even right after birth, only know a world immersed in technology. They may never see technology is bad or really not know of scenarios when it is unavailable.

2. This ignores the social pressure of having to have and use technology. Sure, individuals can make choices but the people around you will push you to use what is available. Perhaps the trick is to find friends who also don’t want to use technology much.

At the least, many of us will need to be taught how to resist technology. What might we gain, or perhaps even more importantly given loss aversion, why don’t we lose by not using technology? Given our society’s emphasis on efficiency and progress, this is becoming harder and harder.

Can Wikipedia rally the common good to improve?

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MIT Technology Review gives an overview of the troubles at Wikipedia and how the limited group behind the website wants to improve it:

Yet Wikipedia and its stated ambition to “compile the sum of all human knowledge” are in trouble. The volunteer workforce that built the project’s flagship, the English-language Wikipedia—and must defend it against vandalism, hoaxes, and manipulation—has shrunk by more than a third since 2007 and is still shrinking. Those participants left seem incapable of fixing the flaws that keep Wikipedia from becoming a high-quality encyclopedia by any standard, including the project’s own. Among the significant problems that aren’t getting resolved is the site’s skewed coverage: its entries on Pokemon and female porn stars are comprehensive, but its pages on female novelists or places in sub-Saharan Africa are sketchy. Authoritative entries remain elusive. Of the 1,000 articles that the project’s own volunteers have tagged as forming the core of a good encyclopedia, most don’t earn even Wikipedia’s own middle-­ranking quality scores.

The main source of those problems is not mysterious. The loose collective running the site today, estimated to be 90 percent male, operates a crushing bureaucracy with an often abrasive atmosphere that deters newcomers who might increase participation in Wikipedia and broaden its coverage.

In response, the Wikimedia Foundation, the 187-person nonprofit that pays for the legal and technical infrastructure supporting Wikipedia, is staging a kind of rescue mission. The foundation can’t order the volunteer community to change the way it operates. But by tweaking Wikipedia’s website and software, it hopes to steer the encyclopedia onto a more sustainable path…

Whether that can happen depends on whether enough people still believe in the notion of online collaboration for the greater good—the ideal that propelled Wikipedia in the beginning. But the attempt is crucial; Wikipedia matters to many more people than its editors and students who didn’t make time to read their assigned books. More of us than ever use the information found there, both directly and via other services. Meanwhile, Wikipedia has either killed off the alternatives or pushed them down the Google search results. In 2009 Microsoft closed Encarta, which was based on content from several storied encyclopedias. Encyclopaedia Britannica, which charges $70 a year for online access to its 120,000 articles, offers just a handful of free entries plastered with banner and pop-up ads.

So if Wikipedia was created by a collective, can it be saved by a collective? The story goes on to describe a common process for human groups: as they grow and over time, they tend to take on bureaucratic tendencies which then make it more difficult to change course.

The larger question may be whether modern humans can regularly pursue the common good on the Internet. If it can’t be done on Wikipedia, what other hope is there? The average comments section at a major news website? Reddit? YouTube? Are we at the point when we can say that big corporations have “won” the Internet?

Portraying the Internet in stories on-screen

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A look at the new movie The Fifth Estate highlights the difficulties of portraying Internet action in film:

“[It’s] almost like going back to the basics of silent filmmaking – you are going to do some reading in this,” Condon told WIRED about his use of the cyber-visuals. “The question is: How to make that as immersive as possible. I think one of the things about a dramatized version as opposed to some of the very very good [documentaries] – Alex Gibney’s was wonderful – is that this is meant to give you an experience of, a sense of what it was like to be in the room.”Ok, sure. But does the room have to be a metaphorical representation of the internet when the actual apartments/cafes/hacker spaces where the WikiLeaks team worked suffice? Probably not. In fairness, there is one moment when the aforementioned fake office is shown going up in flames as Domscheit-Berg (played by Daniel Brühl) deletes troves of WikiLeaks files that is poignant, even if a bit much, but simply showing the disappearing files got across the same message. And there is more than enough drama in the hurried scenes set in hacker conferences, the radical underground world of Berlin’s Tacheles, and the newsrooms of the world’s most prestigious newspapers to go around — dramatizing online chat doesn’t feel necessary…

But that doesn’t save it from the trap that has plagued modern cyber-thrillers from Hackers to The Net. The internet — and documents and troves of data it transmits and contains — are not characters. They don’t have feelings or personalities, and it’s hard to make drama out of what happens on them.

The Social Network is one of the few films to do it well, and even though it took its own liberties; the amount of time we actually spent watching Mark Zuckerberg program was minimal and it managed to depict the internet and tech culture in a way that didn’t induce the sort of eye-rolling from tech-savvy viewers that Fifth Estate likely will. While the film ostensibly took place in the world of Facebook, it sidestepped the pitfalls of the online thriller by never taking its gaze off of the sometimes funny, sometimes brilliant interactions between Mark Zuckerberg and his cofounders and partners (“A million dollars isn’t cool, you know what’s cool? … A billion dollars.”) The Fifth Estate attempts to do the same with Assange and his cohorts, but it gets muddled in explaining things and introducing unnecessary characters and loses its way. It’s a shame.

So The Social Network used the Internet as a prop in order to tell more common stories about human relationships, specifically the difficulty a young man has in building strong relationships with females. In this way, the star of the film is not really Facebook – it is the people involved in its making. People don’t have to care about or know about Facebook at all to know the familiar contours of a film about relationships. I’m also reminded of how The Matrix tried to show an always-on, connected data source: a screen of scrolling numbers and bits, representing information. But, again, that trilogy didn’t spend much time in those scenes and instead told a familiar story about oppressed people – and a chosen one – fighting back.

While this is an interesting analysis, how exactly could a film display the Internet without relying more on relationships? What would be a proper cinematic portrayal of the Internet?

Why do 15% of Americans “shun” the Internet?

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Pew finds that 15% of Americans don’t use the Internet.

The report by the Pew Research Center found a whopping 92 percent of these “offline adults” with no interest in using the Internet or email in the near future…

The survey found 34 percent of the offline Americans said the Internet is not relevant to them, that they are not interested, do not want to use it, or have no need for it.

Another 32 percent in this group said they believe using the Internet is difficult or frustrating to use, or cite issues such as spam, spyware, and hackers.

Pew found 19 percent of non-Internet users cited the expense of owning a computer or online connections, and just seven percent said the Internet was not available to them…

Age was a major factor in Internet usage: 44 percent of those 65 and older said they do not use the Internet, compared with 17 percent of the next-youngest age group, 50 to 64.

In the 18-29 age group, 87 percent use the Internet and just 13 percent do not, Pew found.

Those with lower incomes or less education, and Hispanics were also less likely to go online.

Some 41 percent who failed to finish high school were not using the Internet, as were 24 percent of Hispanics and 24 percent of those in households earning less than $30,000 per year, according to the researchers.

The next question to ask is what do these 15% lose by not using the Internet. Knowledge? Reading enlightening comment sections? Shopping deals? Getting a job or taking a MOOC? The ability to participate in a modern democracy? This data suggests they don’t think the benefits outweigh the hassles (learning curve, cost, etc.).

I’ve suggested the idea before of Internet access becoming a basic human right. But what if not everyone wants such a right? Or, a different twist on this is a world where everyone has to be connected to the Internet. In other words, it is not really a right but more of a necessity to survive. Or, being fully human means participating in the Internet. I suspect some would find these required options much more sinister.

First American inpatient hospital Internet addiction facility to open

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Internet addiction is a growing topic of discussion and the first hospital inpatient facility to address it is set to open soon in Pennsylvania:

The voluntary, 10-day program is set to open on Sept. 9 at the Behavioral Health Services at Bradford Regional Medical Center. The program was organized by experts in the field and cognitive specialists with backgrounds in treating more familiar addictions like drug and alcohol abuse.

“[Internet addiction] is a problem in this country that can be more pervasive than alcoholism,” said Dr. Kimberly Young, the psychologist who founded the non-profit program. “The Internet is free, legal and fat free.”…

Young and other experts are quick to caution that mere dependence on modern technology does not make someone an Internet addict. The 20-year-old who divides his time between his girlfriend and “World of Warcraft” likely does not require intensive treatment. The program is designed for those whose lives are spiraling out of control because of their obsession with the Internet. These individuals have been stripped from their ability to function in daily life and have tried in the past to stop but cannot…

Last May, the American Psychiatric Association released its Diagnostic and Statistical Manual of Mental Disorders 5, or DSM-5, for the first time listed “Gaming Disorder” in Section III of the manual, which means it requires further research before being formally identified as a disorder.

This bears watching. This will likely be a real problem for a small subset of the population and yet critics of the Internet could continue to use it to criticize all Internet use. How exactly this is constructed as a social problem (or not) will strongly influence how this is perceived in the United States.

It would be interesting to know why exactly the first hospital facility is being set up in central Pennsylvania. Why not elsewhere?

Facebook to build $1.5 billion data center in…Iowa

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In looking at the geographic dispersion of major data or server centers, it looks like Iowa is pretty popular:

Facebook is building a 1.4-million-square-foot data center on the outskirts of Des Moines, Iowa, according to a local report.

With a price tag estimated at $1.5 billion, the massive facility would join the data centers Facebook has already built in Prineville, Oregon and Forest City, North Carolina, as well as a third under construction in Luleå, Sweden…

Like Oregon and North Carolina, Iowa has become a hotbed for internet data centers. Google runs a facility in Council Bluffs, Iowa, while Microsoft operates a data center in West Des Moines. Facebook’s facility is set for Altoona, a small town north-east of Des Moines.

Companies such as Facebook are attracted to such places in part because local governments provide tax breaks for these enormous computing facilities. According to local reports, Facebook has asked for additional tax credits for using wind power to help the new facility.

It appears tax breaks win again. But, the Des Moines Register also noted some other enticing features of the area:

Iowa has been competing fiercely with Nebraska for the data center, code named Catapult…

City officials and leaders of the companies say Altoona is prime real estate for data farms because it meets all of their primary needs:

• Access to an extensive interstate fiber optic cable system, already installed within the city and running along Interstate Highway 80.

• Proximity to adequate power and water utilities. (A large MidAmerican substation is less than half a mile from the 200-acre site.)

• Open and affordable land with low natural disaster risks. (Coastal cities often face the threat of hurricanes and earthquakes.)

• Transportation access near the crossroads of interstate highways 80 and 35 and U.S. Highway 65.

What would happen if Iowa were to pull these tax breaks? What about having an educated workforce – it looks like Des Moines has a decent share of the “creative class” as measured by Richard Florida.

It would be interesting to put this is a larger Midwestern context. Would these tech companies consider the Chicago area, with or without the tax breaks? How about Ann Arbor or Madison? Are other places even competing for data centers – and if not, why not?

Google and AT&T want to build high-speed Internet in Austin

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Another indicator of booming Sunbelt cities: both Google and AT&T will soon be putting together high-speed Internet service in Austin, Texas.

Google said Tuesday it plans to bring its ultra high-speed Internet and television service to Austin, Texas, next year, prompting AT&T to reveal its own plans to follow suit — if it gets the same terms from local authorities.

AT&T appeared to be making a political point to highlight the heavy regulations that encumber traditional phone companies, analysts said.

Google promised to begin connecting homes in Austin by the middle of 2014 with a 1-gigabit-per-second Internet service, roughly 13 times faster than the speediest service AT&T had previously committed to offering and about three times faster than the zippiest available from Verizon Communications…

While James said he did not know what the terms of Google’s Austin deal were, he pointed out that Google received various benefits in Kansas City, including preferential right-of-way access, access to data centers, and reduced pole access rates.

The news reports I’ve seen have tended to emphasize the Internet speed that would be possible with these changes and how this might change how we use the Internet. But, I think it is also interesting to consider “why Austin?” Austin is well-known these days for its population growth, its ability to attract high-tech and educated workers and companies (related to the presence of UT-Austin), and its cultural scene, complete with SXSW. In other words, this is a “cool” middle-America city, exactly the kind of place Google might want to expand this product.

I hope we will hear more about the deals Austin might make with Google to help this project move forward. Just how much should Austin give up? I suspect residents would be more in favor of these kinds of deals or tax breaks when it involves Internet services (it is infrastructure after all) versus tax breaks for big box stores or corporate headquarters…

The next logical question: after starting in Kansas City and then moving on to Austin, what city/metropolitan area is up next for Google’s high-speed service?

Census Bureau moving to more online data collection to save money

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The US Census Bureau is collecting more information online in order to cut costs:

The Census Bureau already has started offering an Internet option to the 250,000 households it selects every month at random for the American Community Survey. Since becoming available in January, more than half the responses have come in on a secure site that requires codes and PIN numbers.

The bureau expects to use the Internet — plus smart phones and other technologies yet to be invented — for the next decen­nial census, in 2020.

The increasing reliance on technology is designed to save money. The 2010 Census cost $96 per household, including the American Community Survey that has replaced the old long form. That cost has more than doubled in two decades, up from $70 in 2000 and $39 as recently as 1990…

The Census Bureau spent two years running preliminary experiments in how people responded to American Commu­nity Survey questions on the computer screen. Five rounds of ­testing involved tracking eye movements as people scanned a Web page looking for which answer they wanted to check.

The households selected for the survey still get their first contact the old-fashioned way, with a mailed letter telling them the questionnaire is on its way. Then they receive a letter telling them how to respond over the Internet. If they don’t use that option, they get a 28-page paper form a few weeks later.

It is too bad this may be motivated primarily by money. I would hope it would be motivated more by wanting to collect better data and boost response rates. However, I’m glad they seem to have done a good amount of testing. But, the article fails to address one of the biggest issues with web surveys: can this technique be used widely with different groups in the US population or does it work best with certain groups (usually younger, more Internet access)? All this is related to how much money can be saved: what percentage of mailed forms or household visits can be eliminated with new techniques? And I would be interested in hearing more about using smartphones. The Internet may be horribly outdated even today for a certain segment of the population. Imagine a Census 2020 app – used via Google Glass.

 

British grandparents believe their grandkids would rather get advice from Google

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British grandparents thinks Google has replaced them as sources for advice:

Almost nine out of every 10 UK grandparents claimed their grandchildren failed to ask them for advice for simple tasks, instead turning to online channels such as Google, YouTube and Wikipedia for information.

Answers on how to boil an egg, iron a shirt and even details on their own family history are now easily found by younger generations glued to their smartphones, tablet computers or laptops, according to research commissioned by cleaning products firm Dr Beckmann.

“Grandparents believe they are being sidelined by Google, YouTube, Wikipedia and the huge resource of advice available on the internet,” spokeswoman Susan Fermor said in a statement…

The survey of 1,500 grandparents also found that children chose to research what life was like for their elderly relatives in their youth rather than asking the grandparents themselves, with just 33 percent of grandparents having been asked: ‘What was it like when you were young?’.

Almost two-thirds of grandparents felt their traditional roles were becoming less and less important in modern family life, with 96 percent claiming that they asked far more questions of their own grandparents when they were young.

I’m not sure how valid this survey is but assuming the results are good, I think the key is in the last paragraph of the story. It is isn’t necessarily the Internet or Google or another website that is causing trouble. These new technologies are part of a larger society that grandparents believe doesn’t have much room for them. On one hand, this may be a common complaint of grandparents: people in the newer generations aren’t paying enough attention to them. This could be backed up by 96% saying they were more likely to question their grandparents. On the other hand, perhaps this is evidence of significant shift away from learning from one’s elders and turning to digitized information sources. Why go through the trouble of asking a human being when you can just watch a YouTube video or type a sentence into Google? Either way, grandparents still have these perceptions.

Pew finds majority of Americans taking breaks from Facebook

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Facebook may be near ubiquitous in the United States but Pew finds that a majority of users take breaks from the site:

New research suggests that Facebook fatigue may be setting in with some users. Twenty-seven percent of Facebook users surveyed in the U.S. plan to spend less time on the site in 2013, compared with only 3% who plan to spend more time, according to a study from the Pew Research Center’s Internet & American Life Project.

(Another 69% of Facebook users say they plan to spend the same amount of time on the site this coming year.)

The Pew study also found that 61% of Facebook users have taken a break from the service for several weeks or more. During these breaks, the vast majority of Facebook vacationers don’t delete their profiles…

The reasons people gave for taking a sabbatical from the network were varied. The most common motivation was not having enough time for the site, with 21% of people saying they were just too busy with real-life responsibilities to spend time reading posts, liking and commenting.

Other reasons for leaving: Ten percent called it a waste of time, 10% cited a lack of interest in the content, and 9% said they were unhappy with the amount of drama and gossip on the site. Only 4% of people mentioned privacy and security concerns as their reason for taking a breather.

These findings could counter a common narrative about Facebook use that is based in some real trends. It suggests Facebook users and Internet users in general spend way too much time online, can’t get away from it, and end up in weird and possibly harmful situations (see: Manti Te’o story). The suggestion is that users don’t realize the possibly harmful effects of being on Facebook. These findings counter this narrative: a majority of users do try to get away from it at times. They are not unaware of what is going on and try to get some distance from it.

On the other hand, I don’t think this is necessarily bad news for Facebook. This could simply be a plateauing of a sharp upward rise for Facebook that was untenable over the long haul. In other words, perhaps people simply can’t maintain the amount of time they spend with Facebook or realize they don’t want to. Some people just joined because others have joined. Yet, these findings suggest that people aren’t leaving Facebook altogether even as they take some short breaks. They are trying to find ways to balance their lives with Facebook and still want to participate, even on a reduced basis.

So how much might Facebook do to try to reduce these breaks and have people participating consistently?