Should tranpsortation also be covered by social services?

With the geographic spread of poverty to the suburbs, should transportation be considered a necessary social service?

“One thing that’s pretty incredible, if we start to think about it, is that transportation has been outside of what we define as a human service,” says Alexandra Murphy, a sociologist who studies poverty at the University of Michigan. “Even though it’s widely acknowledged that transportation creates opportunity and hardship.”

This week, however, saw the launch of one of the U.S.’s largest-ever subsidized bus-fare programs. King County, a Washington State county that includes Seattle, will now allow low-income residents to ride buses, trains, and ferries for $1.50, when standard fares can be more than $3. Other U.S. cities will watching closely to see if the program works, the New York Times reported…

“Transportation agencies don’t often have a poverty mission at their core like health and human services agencies do,” says Scott Allard, a public affairs researcher at the University of Washington. Providing lower-than-average fares “has typically not been in their mandate,” says Howard Chernick, an economist with the University of Wisconsin-Madison’s Institute of Research on Poverty.

Human services departments may be reluctant to take on transportation because of liability issues that don’t exist with food and housing, Murphy, the University of Michigan sociologist, thinks. What if someone driving a subsidized car gets into an accident? “It’s the perception that it’s a quagmire that people don’t even want to walk into,” she says.

 

Owning a car is not cheap and with more jobs and poorer residents in the suburbs, cheap and reliable transportation becomes a bigger necessity. Public transportation options in the suburbs are often limited (hours, perhaps only bus or train) or do not go all the places with jobs. I don’t see why it would be difficult to provide some sort of credit or voucher for public transportation based on income limits. While this might limit employees to living in existing public transportation corridors, it would be a start.

This reminds me of a program I remember hearing about a few years where the state of Wisconsin was piloting a program that provided cheap yet reliable cars for lower-income residents.

Mining Twitter for ratings of mass transit and what the agencies can do in response

A new study examined Twitter comments about mass transit in the United States and Canada and came up with a ranking of those invoking the most positive and negative sentiments:

The results of her study, published this month in the Journal of the American Planning Association, ranked 10 of the largest public transit agencies in the US and Canada by how well regarded they are on Twitter. Based on Schweitzer’s “mean sentiment score” and more than 60,000 tweets collected between 2010 and 2014, Twitter was nicest to Vancouver’s Translink, which was followed by Portland, Oregon’s TriMet and Toronto’s TTC. The harshest tweets concerned systems in Chicago, Philadelphia, Boston, and New York. For comparison, Schweitzer calculated scores for public figures (the sentiment score ranged from William Shatner to Osama Bin Laden), airlines, police departments, and welfare programs (the full chart is at the bottom of this post).

Schweitzer used text mining to pick out positive and negative words from the tweets (and manually added terms including brokedown, wtf, scam, epicfail, pervy, and unsuck). Machine learning helped spot things like parody accounts and unusually frequent tweeters. Schweitzer and her graduate students also analyzed some 5,000 tweets by hand, to ensure they lined up with the computer system’s interpretations. Reasons for complaint included delays, facilities, staff conduct, public mismanagement, and the class, race, and gender of other riders.

Here’s the funny thing: The transit system’s scores don’t line up with service quality (judged by on-time performance). But the unsurprising fact that public griping doesn’t necessarily match reality doesn’t make the data useless. Because Schweitzer did find one factor that predicts “mean sentiment”—the way the transit agencies themselves behave on Twitter…

So what’s the takeaway? If you’re looking for a low investment way to improve your public image on Twitter, use Twitter as a tool for conversation, not one-way communication. It may seem that someone complaining to 18 followers that their train is late doesn’t matter, but Schweitzer makes the point that social media does influence broader public perceptions.

Engaging in public relations on social media is not new. However, the idea that government agencies or infrastructure organizations need to may be more recent. On one hand, Americans expect government to be responsive. On the other hand, mass transit is one of those areas that seems monolithic: leaders in those organizations are not elected and infrastructure faces its own kind of difficulties (aging, weather issues, particular funding sources, a sort of permanence that is difficult to change quickly). But, at least the disgruntled might feel heard if there is social media interaction even if their complaints are not fixed immediately.

Possible next steps: would major mass transit groups make policy decisions based on Twitter? Remember, a small percentage of Americans use Twitter regularly but those users can be pretty vocal and/or well positioned in society.

Early 1990s proposal for Personal Rapid Transit in the Chicago suburbs

Officials are still trying to develop effective mass transit in the Chicago suburbs but perhaps they missed something: an early 1990s proposal for Personal Rapid Transport from several suburbs.

I came across a 1991 “Proposal for a Personal Rapid Transit Demonstration System” from the Village of Rosemont. Envision, if you will, a network of autonomous, futuristic five-person pods zipping through the glassy canyon of corporate headquarters near O’Hare, alighting at their passengers’ chosen destination…

It wasn’t the only avant-garde transportation idea that the RTA was considering at the time “in an effort to coax drivers, particularly in the suburbs, out of their cars.” In June of 1992, as the competition to get PRT continued, the agency was also investigating SERCs, or “stackable electric rental cars,” approximately the size of a Honda Accord, with a range of 28 miles and a top speed of 50-60 miles an hour. The system would allow workers to take the Metra to a SERC station, drive the last few miles to the office or home, and return it by the next day—sort of like bike-share for tiny electric cars. It doesn’t seem to have gone beyond a symposium on the technology.

But the PRT plan got serious. Rosemont retained Winston & Strawn—around the same time the RTA hired them for lobbying work—at a cost of $50,000. They spent another $50,000 to prepare for the application. The mayor told the Tribune in May of 1991 that they were prepared to spend another $100,000 to get the RTA experiment. And Rosemont got the nod, though it took two years.

In 1998, eight years after and $22.5 million dollars after the RTA set it in motion, Rosemont’s PRT system came to life. It came to life on a test track at Raytheon in Massachusetts, but nonetheless, it existed, in RTA-emblazoned glory. RTA officials were pleased.

Moser suggests the plan was killed by two main factors: cost overruns and then Raytheon got out of this particular business. But, I just don’t see how this would have been attractive to average suburbanites. Monorail like lines would have to be constructed to connect major buildings and nodes; how many want to live around those (even with little noise)? It still requires a certain level of density in order to have consistent ridership. This might work great along office corridors – which the suburbs in on this proposal, Rosemont, Naperville, Deerfield, and Schaumburg, all have – where there are thousands of workers on a regular basis. The primary advantage is that people don’t have to ride with many others, something that wealthier commuters seem to like and would pay to get. But, in the end, this seems like a more private form of train/monorail/bus linking higher density areas.

Mass transit as repository of microscopic organisms

A new study found all sorts of organic material in the New York City subway:

To get a clearer picture of what that ecosystem is made of, Mason and his team set out to map the vastness of the urban microbiome. Using nylon swabs and mobile phones, the group identified 15,152 different organisms lurking on railings, trash cans, seats, and kiosks in 466 New York City subway stations. Their findings were published this week in the journal Cell Systems.

The team also found that, on a microscopic level, the subway is littered with leftovers—evidence of what New Yorkers like to eat. Cucumber particles were the most commonly found food item, along with traces of kimchi, sauerkraut, and chickpeas. Bacteria associated with mozzarella cheese coated 151 stations. And other traces of pizza ingredients such as sausages and Italian cheese were everywhere. (The Wall Street Journal transformed much of that data into a clickable map that lets you explore the findings by subway line.)

And although Mason and his team also found particles of harmful bacteria related to the bubonic plague and anthrax, the levels were so low that they pose little danger to humans. “The important fact is that the majority of the bacteria that we found are harmless,” Mason said. Much more common were the protective bacteria that eliminate toxins and make the subway cleaner. “They represent a phalanx of friends that surround us,” he said…

Of the more than 10 billion DNA fragments that the team sequenced, about 5 billion were unaccounted for. That’s not to say that these DNA fragments belong to never-before-seen organisms. Rather, it shows that the library of sequenced genomes still has many empty shelves. Where beetles and flies were most prevalent in this sampling, evidence of cockroaches was absent—not because New York isn’t crawling with them (it is), but because scientists haven’t fully sequenced the cockroach genome yet. Once that information becomes available, cockroaches will become better represented in the sampling, according to Mason.

While I’m sure plenty of people will be grossed out by such knowledge, it highlights the level of microscopic complexity going on all around us and suggests there is a lot of scientific work in this area still be done. We know the bottoms of the oceans might be the last large frontier on Earth but it sounds like the NYC subway offers plenty of opportunities itself.

Now that we have such information about what is in the subway system, I want to know how the organic material interacts with humans on a regular basis. Where is this material? How many people are made sick and, conversely, does such a collection provide benefits for users?

Cities that have experimented with free mass transit

Some communities have tried free mass transit but it doesn’t often lead to increased ridership:

The earliest urban experiment in free public transit took place in Rome in the early 1970s. The city, plagued by unbearable traffic congestion, tried making its public buses free. At first, many passengers were confused: “There must be a trick,” a 62-year-old Roman carpenter told The New York Times as he boarded one bus. Then riders grew irritable. One “woman commuter” predicted that “swarms of kids and mixed-up people will ride around all day just because it doesn’t cost anything.” Romans couldn’t be bothered to ditch their cars—the buses were only half-full during the mid-day rush hour, “when hundreds of thousands battle their way home for a plate of spaghetti.” Six months after the failed, costly experiment, a cash-strapped Rome reinstated its fare system.

Three similar experiments in the U.S.—in Denver, Colorado, and Trenton, New Jersey, in the late 70s, and in Austin, Texas, around 1990—also proved unfruitful and shaped the way American policy makers viewed the question of free public transit. All three were attempts to coax commuters out of their cars and onto subway platforms and buses. While they succeeded in increasing ridership, the new riders they brought in were people who were already walking or biking to work. For that reason, they were seen as failures…

Another report followed up 10 years later, revisiting the idea of a fare-free world. The report reviewed the roughly 40 American cities and towns with free transit systems. Most of the three dozen communities had been greatly successful in increasing ridership—the number of riders shot up 20 to 60 percent “in a matter of months.” But these successes were only to be found in communities with transit needs different from those of the biggest cities; almost all of the areas studied were either small cities with few riders, resort communities with populations that “swell inordinately during tourist seasons,” and college towns. In other words, slashing fares to zero is something that likely wouldn’t work in big cities.

Despite that, one big city has tried. In January 2013, Tallinn, the capital city of Estonia, announced that it was making public transit free to all of its citizens. A study released a year later revealed that the move only increased demand by 1.2 percent—though it did inspire Estonians that year to register as Tallinnian citizens at three times the normal rate. The authors of the Tallinn study reached the same conclusion as the NCTR: Free subway rides entice people who would otherwise walk, not people who would otherwise drive.

Two thoughts:

1. More evidence that once people can drive they don’t want to go back to mass transit? We might expect this in the United States but could it also be true elsewhere in the world?

2. Even experimenting with this sort of strategy requires a long-term perspective. thinking about giving up fares for the good benefits of less driving. I’m not sure many communities would be willing to undergo such a test.

Pace wants to “change the suburban transit environment” with new bus routes

Pace has an ambitious proposal intended to link important areas in the Chicago area via bus:

A wide-ranging network of suburban bus routes could transform the way people commute and shop, connecting people to job centers in Naperville, Elgin and Elk Grove Village, according to an ambitious $2.3 billion plan shared by Pace on Tuesday.

Express buses with high-tech amenities would take riders from the south suburbs to O’Hare International Airport. Or from McHenry south to Oswego via Randall Road. Or from Evanston to O’Hare along Dempster Street.

And buses would travel on the shoulder of the Jane Addams and Edens expressways, bypassing car traffic…

Pace has submitted its plan for an innovative suburban Rapid Transit Network to Congress, which asked for candidates for a program called Projects of National and Regional Significance. The agency revealed details of its proposal to the Tribune on Tuesday…

The network is composed of two service types: arterial bus rapid transit and suburban expressway service.

Mass transit that connects suburbs is sorely needed in the Chicago region. The current system of buses does little to add on to the existing hub-and-spoke railway system that connects the suburbs to downtown. New buses provide a flexible form of transport compared to railroads; rather than having a fixed track and sunk infrastructure costs, buses can take advantage of existing important roads and highways.

However, I suspect this plan has a lot of hurdles to overcome even beyond the federal funding they are seeking.

1. How do you get suburbanites to consistently ride the bus? Trains are one thing but buses seem to have a different status.

2. Can schedules between mass transit options be lined up?

3. Can the buses actually get people to places rather quickly and at most times of the day? The current bus system tends to take long amounts of time compared to driving.

4. Perhaps the most important question: is there enough density along the proposed lines to have consistent numbers of riders who need to go where the buses are going? Density contributes to riders which leads to more buses which leads to more options. Going to the airports makes sense – both Chicago airports are busy (O’Hare may just be the busiest in the world again) – as does more highway buses to Chicago but linking residences and businesses is a more difficult task. Downtown Naperville may be lively but how many live near there who would commute by bus elsewhere? Are there concentrations of people living along Randall Road? I wonder if there is any way to encourage denser developments – apartments, condos, townhomes, rowhouses – near such bus lines to help provide more potential riders.

Driverless buses could improve mass transit

Discussion of driverless buses in Britain highlights the efficiency they could offer, leading to improved service:

Claire Perry, the Transport Minister, said that operating buses without drivers could help companies provide “better and more frequent” services, particularly in rural areas.

She also revealed that work is already under way to identify any problematic “regulatory issues” which could prevent the vehicles being rolled out on roads across Britain.

Speaking at the Driverless Vehicles Conference at Thatcham on Wednesday, Mrs Perry said she could “see a future where driverless buses provide better and more frequent services”.

“A major component of rural transport is the cost of the driver – and so a truly driverless bus could transform rural public transport in the future,” she said.

Driverless cars offer safety and commuting convenience but this is a twist: mass transit could be more frequent and cheaper without drivers. It would be interesting to know how much cheaper this could be. Would this mean a 20% increase in bus service for the same price or is it something even more drastic? If so, perhaps this could make buses a lot more attractive, particularly in rural or suburban areas where riders may not necessarily want to ride with a lot of other people and want service that doesn’t inconvenience them much.

Best American cities for getting to jobs by mass transit

A new report looks at which American cities and regions offer access to more jobs through public transportation:

The report, by Andrew Owen and David Levinson, defines accessibility as “the ease of reaching valued destinations,” in this case jobs. Simply put, it’s an examination of how easy it is for people to get to work.

Each metro region is ranked by how long it takes people to get to work: Jobs that can be reached within 10 minutes are worth more than those accessible with 20 minutes, and so on, up to 60 minutes. Data for job locations is drawn from the Census Bureau, and the time it takes to get there is measured using “detailed pedestrian networks” and full transit schedules for weekdays between 7 and 9 am.

The method accounts for things like how long it takes to walk from a transit stop to a destination and transfer times from one bus or subway line to another. Importantly, it also factors in service frequency and includes the time people spend waiting for a bus or train to arrive…

The authors offer two approaches for improving accessibility. The first is obvious: Offer more and better service that reaches more people. But where jobs and homes are located matters, too. Atlanta has a heavy rail system comparable to those in New York, San Francisco, and Chicago, but because its job centers aren’t as concentrated, that service is less useful, and accessibility suffers. Cities can respond with land-use policies and zoning codes that encourage density around existing transit networks. The height limit on buildings in Washington, D.C., for example, triggers sprawl (away from transit). Oregon’s urban growth boundary laws restrict how much land can be developed, which encourages density. If cities follow the latter example, “encouraging both residents and employers to locate in parts of the city already served by transit,” they can improve accessibility and limit the burden each new residents puts on the transit system.

Given their density, the first two regions in the rankings are not a surprise: New York City and San Francisco. After that, you get a variety of more sprawling cities and regions.

Chicago comes in at number five. Here is the map of the Chicago with redder areas having more jobs accessible by mass transit within 30 minutes.

As the caption notes, the map suggests “Job accessibility in Chicago closely follows the network of the metro region’s rail system.” My interpretation: the rail system built largely on railroad lines from the mid-1800s continues to influence Chicago development and job patterns. Still, most jobs for suburbanites in the Chicago region are not accessible by mass transit, even if you expand the time to 90 minutes.

Changing worker’s commutes from driving to mass transit can be hard

A new study looks at how the World Wildlife Fund successfully pushed workers to switch to mass transit when they moved their offices:

Last fall, the World Wildlife Fund moved its U.K. headquarters from Godalming to Woking. One of the main reasons given for the move was the desire for a more sustainable work environment. To that end, the company encouraged employees to trade their car commute for the train; Woking had much better rail connection anyway, and for six months after the move WWF-UK paid the fare difference for workers whose rail costs rose or who switched from driving…

In a word, the decline in car commuting, and related rise in train use, was remarkable. The share of employees driving to work fell from 55 percent, when the office had been in Godalming, to roughly 23 percent a week after the move to Woking (and 29 percent a month later). The share using the train, meanwhile, did just the reverse: rising from 18.5 percent before to 56 percent after the move. The use of other modes, including cycling, walking, car-share, and bus, remained pretty steady, all under 10 percent…

In simple terms, that finding merely echoes what we all know: old habits die hard. But in terms of encouraging new commute behavior, it’s a critical insight, because it establishes a timeline for intervention. If a commuter mode-shift program isn’t sustained for long enough, there’s a real possibility of relapse, since the old habits tend to linger even after the new one starts to form, and since the new one doesn’t reach the power of the old even after a month…

Some might consider WWF-UK a best-case commute-shift scenario. These are environmentally conscious workers, after all, and the new transit option was much more appealing (the train station at Woking was a 7-minute walk from the office, compared with 25 minutes at Godalming). Then again, driving wasn’t exactly a huge hassle here: the new office sits right on top of a parking lot, and WWF-UK subsidized employee parking for six months after the move.

An interesting question to consider. It sounds like the study primarily puts this in terms of the habits and patterns of the employees but making the switch to mass transit may not be so simple. For example, employees might initially choose where to live based on the mode of their commuting. If the company suddenly moves, that doesn’t necessarily mean everyone can now take the train.

How much does it matter that this relocation primarily took place in a suburban context? It is one thing if a company moved from Westerminister to the City in London proper. Here, the move was more on the periphery of the metropolitan area as Woking is 23 miles out. Certain companies might attract more urban employees, perhaps younger couples or those interested in certain political or social causes, making a move to an area with more mass transit more attractive.

In the end, how much does this one case tell us about larger commuting habits that are hard to break?

OECD report blasts Chicago area transit

A new report from the OECD suggests transit in the Chicago region could improve a lot:

“The current state of transit ridership in Chicago is relatively depressing,” concludes the report from the Organization for Economic Cooperation and Development, a Paris-based research agency whose backers include the world’s richest nations, among them the U.S.

The report found a lack of coordination among the four transit agencies and their four separate boards as well as insufficient accountability. Those issues intensify the economic impact of congestion on Chicago, estimated at over $6 billion in 2011 by the Texas Transportation Institute, the report said.

Although the new study largely echoes previous critiques of the area’s transit system and contains no startling findings, it offers a view of Chicago from a global perspective. And in doing so, the report gives an unflattering assessment of a transportation network that Mayor Rahm Emanuel and other leaders have aspired to be world-class…

One of the findings bolsters a recommendation made this year by the Northeastern Illinois Public Transit Task Force: that a single superagency should replace the RTA and oversee the CTA, Metra and Pace.

Could a report from a reputable international organization finally spur organizations and governments in the Chicago area into action? I’m skeptical. I would guess a lot of actors would frown on the idea of a overarching superagency that could override their particular concerns. Imagine Chicago neighborhoods and far-flung suburbs with competing interests both being dissatisfied with the decisions made by a board of bureaucrats.

At the same time, not pushing reforms means the Chicago could be leaving a lot of money and time on the table.