Differences at the Starbucks inside the CIA

Starbucks might be ubiquitous in busy American places but the location within CIA headquarters has some key differences:

“They could use the alias ‘Polly-O string cheese’ for all I care,” said a food services supervisor at the Central Intelligence Agency, asking that his identity remain unpublished for security reasons. “But giving any name at all was making people — you know, the undercover agents — feel very uncomfortable. It just didn’t work for this location.”…

The baristas go through rigorous interviews and background checks and need to be escorted by agency “minders” to leave their work area. There are no frequent-customer award cards, because officials fear the data stored on the cards could be mined by marketers and fall into the wrong hands, outing secret agents…

Because the campus is a highly secured island, few people leave for coffee, and the lines, both in the morning and mid-afternoon, can stretch down the hallway. According to agency lore, one senior official, annoyed by the amount of time employees were wasting, was known to approach someone at the back of the line and whisper, “What have you done for your country today?”…

“Coffee culture is just huge in the military, and many in the CIA come from that culture ,” said Vince Houghton, an intelligence expert and curator at the International Spy Museum. “Urban myth says the CIA Starbucks is the busiest in the world, and to me that makes perfect sense. This is a population who have to be alert and spend hours poring through documents. If they miss a word, people can die.”

Starbucks may market itself as a modern “third place” but in this particular case, this is an anonymous service business. I wonder how much Starbucks had to pay to get this contract…

Spies in suburbia: not unusual

The Russian spy ring recently caught in America was primarily based in suburbia. One New York Times writer argues that this is not that unusual:

We’ve seen this movie before, a variation on “Fun With Dick and Jane” or “Mr. & Mrs. Smith,” among others.

It’s fun, but as sociology, the story line set against the presumed seamless banality of suburban life gets ever flimsier. We seem to have had a computer chip implanted in our brain about the time of “Little Boxes,” the dopey and incredibly sanctimonious 1962 song about suburban conformity (“Little boxes made of ticky tacky … Little boxes all the same”) that helped define the suburbs. And it seems to persist even as its descriptive value trends toward zero. So at a time when more than half of Americans live in suburbs, what exactly does the suburban part of this tale tell us? Alas, not much.

The article contains more information about the growing diversity in suburbia including a smaller number of families living the “Ozzie and Harriet sort of life.” (Perhaps this phrase needs to be updated for the 21st century since “Ozzie and Harriet” is a little dated. How about the “Homer and Marge Simpson suburban life”?) If a majority of Americans live in suburbia, it is not unusual that a number of nefarious characters come out of suburbia.

What is not addressed in this article is a stereotype that suburbia leads people to such things as spying, violence, and breaking up their families to escape the dull and empty suburban lifestyle. In this case, the Russians came to suburbia to blend in and live a normal life.