Northeastern University successfully moved itself up the US News and World Report college rankings in a relatively short amount of time:
Figuring out how much Northeastern needed to adjust was one thing; actually doing it was another. Point by point, senior staff members tackled different criteria, always with an eye to U.S. News’s methodology. Freeland added faculty, for instance, to reduce class size. “We did play other kinds of games,” he says. “You get credit for the number of classes you have under 20 [students], so we lowered our caps on a lot of our classes to 19 just to make sure.” From 1996 to the 2003 edition (released in 2002), Northeastern rose 20 spots. (The title of each U.S. News “Best Colleges” edition actually refers to the upcoming year.)
Admissions stats also played a big role in the rankings formula. In 2003, ranked at 127, Northeastern began accepting the online Common Application, making it easier for students to apply. The more applications NU could drum up, the more students they could turn away, thus making the school appear more selective. A year later, NU ranked 120. Since studies showed that students who lived on campus were more likely to stay enrolled, the school oversaw the construction of dormitories like those in West Village—a $1 billion, seven-building complex—to improve retention and graduation rates. NU was lucky in this regard—not every urban school in the country had vast land, in the form of decrepit parking lots, on which to build a new, attractive campus.
There was one thing, however, that U.S. News weighted heavily that could not be fixed with numbers or formulas: the peer assessment. This would require some old-fashioned glad-handing. Freeland guessed that if there were 100 or so universities ahead of NU and if three people at each school were filling out the assessments, he and his team would have to influence some 300 people. “We figured, ‘That’s a manageable number, so we’re just gonna try to get to every one of them,’” Freeland says. “Every trip I took, every city I went to, every conference I went to, I made a point of making contact with any president who was in that national ranking.” Meanwhile, he put less effort into assessing other schools. “I did it based on what was in my head,” he says. “It would have been much more honest just to not fill it out.”…
In many ways, Aoun tries to distance himself from Freeland. He resists talking about the school’s meteoric rise over 17 years—from 162 to 49 in 2013—and plays down the rankings, brushing them aside like an embarrassment or a youthful mistake. “The focus on the ranking is not a strategy, for a simple reason,” he says. “You have thousands of rankings. So you will lose sleep if you start chasing all of them.” While it’s true that U.S. News no longer appears in the university’s strategic plan, it does appear in NU’s portrayal of itself: The school has no qualms using its high ranking in recruiting materials and publicity videos. Yet multiple Northeastern administrators expressed concern over this article’s focus on the rankings. One vice president telephoned Boston’s editors in a panic.
Despite Aoun’s carefully crafted image, the school’s actions undercut his words, as gaming U.S. News is now clearly part of the university’s DNA. And Aoun is a willing participant. “He may not admit to it, but that’s definitely what’s going on,” says Bob Lowndes, who is retiring as vice provost for global relations. Ahmed Abdelal, provost under both Freeland and Aoun, says the two presidents have shared “the same goal: further advancement in national ranking.”
These rankings clearly matter and few schools can ignore them completely. A few parts of this that I found interesting:
1. There are some indications in the article that some faculty resisted this rankings push. It would be interesting to hear more. At the same time, doesn’t being ranked #49 now mean faculty would also benefit?
2. The article suggests but doesn’t say exactly how much Northeastern was able to budge the reputational assessments. These can take take a long time to move. Another difficulty is that for a school like Northeastern to move up, others have to move down. But, it sounds like the gladhanding campaign had some effect.
3. Articles like these suggest that gaming the rankings is a bad thing. Lots of academics would talk about how this goes against the true values of a college education. Yet, the rankings matter to the public. The success of the US News & World Report Rankings has helped lead to a whole cottage industry of other assessments based on the best financial value schools, the best schools for public service, and so on. And, it is hard to imagine that once you introduce a quantifiable system like this in any industry that is highly based on status – and academia is perhaps a status industry par excellence – that one of the outcomes will be that different actors will want to work their way to the top.