I recently finished the book Arriving Today: From Factory to Front Door – Why Everything has Changed about How and What We Buy. One argument the author makes is that Amazon and others practice a new kind of process, dubbed Bezosism:
Much of the rest of the book after this point considers the costs of this new system for workers. Even as technology enables new options – robots working in warehouses and distribution centers – humans still play a critical role but they work in difficult circumstances.
How far can Bezosism go? Amazon facilities and similar operations from other companies are one important sphere to consider. But, what about other areas? As automation increases and demands for productivity and profit increase, where does this leave workers in all sorts of industries?