Barnes & Noble as “the last bookstore chain standing”

Here is a look at the dwindling fortunes of Barnes & Noble:

In an interview with the Wall Street Journal, Mitchell Klipper, chief executive of Barnes & Noble’s retail group, said that, over the next decade, the chain will reduce its outlets by about twenty a year to reach a figure of about 450-to-500 consumer stores, down from a peak of 726 in 2008. A separate chain of 674 college bookstores (which thrive on tchotchkes and their exclusive franchises) is not part of that calculation. Even with so many fewer consumer stores, Klipper said, “It’s a good business model. You have to adjust your overhead and get smart with smart systems. Is it what it used to be when you were opening 80 stores a year and dropping stores everywhere? Probably not. It’s different. But every business evolves.” Klipper disputes the notion that bookstores will be unable to hold their own in the digital era, despite the chain’s need to downsize where rents or locations are hurting the prospect of acceptable profitability. Only a handful of the stores–fewer than twenty–are actually losing money, he told the Wall Street Journal’s Jeffrey Trachtenberg. But the company’s revenues have been significantly impacted by its commitment to build the Nook franchise.

While holding on to ownership of nearly 80 percent of its Nook division, a $300 million investment in Nook from Microsoft last fall, followed by an $89.5 million commitment from Pearson, which sees value in the growing electronic textbook market, are signs that Barnes & Noble can forge a way to secure enough of the digital business to offset the problems it faces in traditional bookselling.

But the overall impression of Barnes & Noble’s situation in the book industry is not nearly as positive as its owners and investors would like to portray. Publisher’s Weekly reported last week that Barnes & Noble is in the midst of contentious negotiations over terms with Simon & Schuster. “Although the exact nature of the disagreement is not yet clear,” Publisher’s Weekly reported, “Barnes &Noble has significantly reduced its orders from S&S. The main reason for the cutback seems to be, according to sources, Barnes & Noble’s lack of support from S&S.” (One way or another, this means a dispute over the size of discounts and advertising.) Another factor for concern is the impending merger of Random House and Penguin, which is expected to give this corporate behemoth the ability to deal with Google’s Android ecosystem, and Apple’s consumer cachet as well as Amazon’s dominant position in online retailing. There was an initial belief that Borders’ bankruptcy would bring a substantial portion of its in-store business to Barnes & Noble, but that has not turned out to be the case.

“Barnes & Noble is the last bookstore chain standing,” Wharton management professor Steve Kobrin, who is also the publisher of Wharton Digital Press, told the Knowledge@Wharton newsletter. “There’s still a niche there, but it may go to small independent bookstores.”

As I’ve watched these stories over the last few years, here are a few thoughts:

1. There still is a lot of irony in people lamenting the loss of Barnes & Noble today when not too long ago they were lamenting the rise of big box bookstores in general.

2. We could have a larger conversation about reading in society in general. Is this just about Amazon and online retailers taking away business or are less Americans reading in general? (Book sales were down 2.5% in 2011.) This extends to libraries as well: do people go there for books or DVDs?

3. There is room for interesting conversations about the goals bookstores meet in society or the function they play. Are they supposed to be more like “third places,” commercial learning centers where the average citizen can encounter a world of knowledge (commercial versions of a library), or retailers looking to make money? If bookstores are lost, what is really lost? If people aren’t going to bookstores, what are they doing instead?

Can you design an attractive “third place” library if it has no books?

A journalist asks an interesting question about libraries: can it be an attractive space if it has no books?

Whether the public library has a digital-only collection, a hard-copy collection, or a combination of both, it is first and foremost a place for ideas. Sure, the spare, clean lines of an Apple store brilliantly focus attention on the excellence of Mac products available for sale, but a public library needs to foster community, inspire idea cross-pollination, and help us draw connections between our past and our future. A public library needs to be a place of comfort  –  a place where its community can come to explore thoughts, feelings and ideas.

Modern library designers are headed in the right direction when they reference sociologist Ray Oldenburg’s “third places.” A third place is an informal public space that’s neither work nor home where people can interact casually and exchange ideas. Third places are the oil that lubricates civic engagement, and Oldenburg believes they need to be physical, not digital. Physical third places bring people with different mind-sets and politics together, but virtual meeting places attract like-minded people, Oldenburg told JWT Intelligence in 2011.

In B.C., the West Vancouver Memorial Library, renovated some half a dozen years ago, did it right. The library is warm, friendly, modern and welcoming with many little nooks to foster human-scaled interaction.  The new Surrey City Centre Library, which opened just over a year ago, did it wrong. Its design might be architecturally stunning, but its large white expanses feel cold and uninviting. Perhaps this will improve when the library gets busier.

San Antonio’s $1.5 million library will have tablets, e-readers and computers, but no physical books. Word is the 5,000 square-foot library will have 100 e-readers to loan out,  plus 50 onsite computer stations, 25 laptops and 25 tablets. Borrowers will be able to check out e-readers for two weeks or simply load books onto their own devices, according to the Christian Science Monitor.

The argument here seems to be that libraries are sterile places without physical books. While the San Antonio library branch referenced here seems to be more progressive in terms of technology, a trend I assume many libraries are trying to follow, it still does have e-readers. What exactly is it about books that makes a space less sterile, particularly if the writer above also suggests the best part of the library in British Columbia is that it has “many little nooks to foster human-scaled interaction”? Can’t a technologically advanced library have a lot of little nooks? Perhaps books give off a sense of stateliness or learning.

I wonder if the opposite argument could be made: having lots of books might foster less social interaction and therefore make a library a less inviting place. Do people necessarily go to find books to read and have social interaction? Some people do indeed go to bookstores for conversations about books (and other media like magazines) but libraries have not traditionally been places for social interaction in the same sense as bookstores or coffee shops.

The sociology of literature and looking for data and insights in the margins of books

As a big reader, I was interested to see this review of research built on data about readers left behind in books:

Price’s work perches at the leading edge of a growing body of investigations into the history of reading. The field draws from many others, including book history and bibliography, literary criticism and social history, and communication studies. It looks backward to the pre-Gutenberg era, back to the clay tablets and scrolls of ancient civilizations, and forward to current debates about how technology is changing the way we read. Although much of the relevant research has centered on Anglo-American culture of the last three or four centuries, the field has expanded its purview, as scholars uncover the hidden reading histories of cultures many used to dismiss as mostly oral.

It’s a tricky business. A bibliographer works with hard physical evidence—a manuscript, a printed book, a copy of the Times of London. A scholar seeking to pin down the readers of the past often has to read between the lines. Marginalia can be a gold mine of information about a book’s owners and readers, but it’s rare. “Most of the time, most readers historically didn’t, and still don’t, write in their books,” Price explains.

But even a book’s apparent lack of use can be read as evidence. “The John F. Kennedy Library here in Boston owns a copy of Ulysses whose pages—other than a few at the very beginning and very end—are completely uncut,” she says. “This tells us something about the owner of the copy—who happens to be Ernest Hemingway.”…

Since Reading the Romance, the ethnography of reading has taken off among scholars. Radway points to Forgotten Readers, Elizabeth McHenry’s study of African-American literary societies, Ellen Gruber Garvey’s Writing With Scissors, about scrapbooking, and David Henkin’s City Reading, about signage in the urban environment, as strong examples. “People have become very creative about trying to figure out how groups of readers interact with the text as it’s embodied in various forms,” she says.

I have wondered in recent years why more sociologists don’t take up the subject of reading. It seems crucial for understanding the development of modern societies as information moved from a highly regulated environment to a diffuse distribution through books, newspapers, and other printed materials.

I’ve enjoyed the work of sociologist Wendy Griswold who studies reading. I’ve used a few of her pieces in class. Here are some of her fascinating works in the “sociology of literature” that I recommend:

1. Bearing Witness published in 2000. Griswold examines the reading culture in Nigeria and why novels, a common genre in Western society, aren’t prevalent in Nigeria. The short version of the story: it takes a lot of work for a society to be at a level where novels can be easily produced and read.

2. “American Character and the American Novel: An Expansion of Reflection Theory in the Sociology of Literature.” American Journal of Sociology 86(4), 1981. Griswold compares American and European novels in the late 1800s and early 1900s and finds the differences in their content is due more to copyright law than “national characters.”

3. With Terry McDonnell and Nathan Wright. “Reading and the Reading Class in the Twenty-First Century.” Annual Review of Sociology 31, 2005. Here is the abstract:

Sociological research on reading, which formerly focused on literacy, now conceptualizes reading as a social practice. This review examines the current state of knowledge on (a) who reads, i.e., the demographic characteristics of readers; (b) how they read, i.e., reading as a form of social practice; (c) how reading relates to electronic media, especially television and the Internet; and (d) the future of reading. We conclude that a reading class is emerging, restricted in size but disproportionate in influence, and that the Internet is facilitating this development.

Some fascinating stuff about the social forces influencing reading in today’s world.

4. With Nathan Wright. “Wired and Well Read.” In Society Online: The Internet in Context, 2004. If I remember correctly, Griswold and Wright argue the Internet doesn’t compete with reading; rather it enhances reading as those who read before the Internet use the Internet to read more.

Younger American adults looking for “print-like” news on their tablets and mobile devices

Derek Thompson discusses new data from Pew that suggests young adult Americans are looking for “print-like” experiences when reading online news:

But a new report from the Pew Research Center (pdf) suggests that, when it comes to reading the news on mobile devices, young people aren’t so different. First, they use their tablets and smartphones to read the news at nearly identical rates to 30- and 40-somethings. According to Pew, between 30 and 50 percent of practically every demographic, except seniors, uses mobile phones and tablets to read news — whether it’s men or women, college-educated or not, making less than $30,000 per year or more than $75,000. All told: Thirtysomethings and fortysomethings are just as likely as teens and twentysomethings to use their smartphones and tablets for news…

Here’s another surprise. Young mobile readers don’t want apps and mobile browsers that look like the future. They want apps that look like the past: 58% of those under 50, and 60% of Millennials, prefer a “print-like experience” over tech features like audio, video, and complex graphics. That preference toward plain text “tends to hold up across age, gender and other groups.” Pew reports: “Those under 40 prefer the print-like experience to the same degree as those 40 and over.”

While this report suggests different age groups consume news in similar ways, even with differences in video watching and how much news they share, I wonder if they get the same things out of their reading. Are they reading different kinds of stories? On different websites? Are they reading the same volume of news stories? Physically reading the screen in the same way? Reading the news with the same purposes? Retaining the same information? Wanting to read “print-like” news with similar devices means something but I suspect there could still be some major differences between these groups.

No golden age of books: “five hundred or so legitimate bookstores” in the US in the 1930s

As people lament the closure of chain bookstores like Borders as well as independent bookstores, having fewer bookstores may not be sending us to some dark age. Indeed, easily accessible and abundant bookstores may be a relatively recent feature of society: there were few bookstores in the US in the 1930s.

I haven’t gotten far enough along in the book [Two-Bit Culture by Kenneth C. Davis] to tell you how Davis argues the story, but early in the book, I was absolutely dumbfounded by his description of the publishing business in 1931. He draws on a “landmark survey of publishing practices” carried out by one Orin H. Cheney, a banker, as a service to the National Association of Book Publishers…

“In the entire country, there were only some four thousand places where a book could be purchased, and most of these were gift shops and stationary stores that carried only a few popular novels,” Davis writes. “In reality, there were but five hundred or so legitimate bookstores that warranted regular visits from publishers’ salesmen (and in 1931 they were all men). Of these five hundred, most were refined, old-fashioned ‘carriage trade’ stores catering to an elite clientele in the nation’s twelve largest cities.”

Furthermore, two-thirds of American counties — 66 percent! — had exactly 0 bookstores. It was a relatively tiny business centered in the urban areas of the country. Did some great books come out back then? Of course! But they were aimed only at the tiny percentage of the country that was visible to publishers of the time: sophisticated urban elites. It wasn’t that people couldn’t read; by 1940, UNESCO estimated that 95 percent of adults in America were literate. No, it’s just that the vast majority of adults were not considered to be part of the cultural enterprise of book publishing. People read stuff (the paper, the Bible, comic books), just not what the publishers were putting out.

This data suggests that there is a big difference between books being published (and there is a reason the printing press is regarded as a major invention in human history) and how books can be purchased by consumers. There were not a lot of bookstores where people could browse thousands of volumes, let alone go online at Amazon.com and find tens of thousands of books.

If there was a paucity of bookstores in the 1930s, might the profile of libraries have been higher then? Libraries would have been one of the few places where average citizens could have found a wider range of books. Indeed, just before this period was when the Carnegie libraries were built:

A Carnegie library is a library built with money donated by Scottish-American businessman and philanthropist Andrew Carnegie. 2,509 Carnegie libraries were built between 1883 and 1929, including some belonging to public and university library systems. 1,689 were built in the United States, 660 in Britain and Ireland, 125 in Canada, and others in Australia, New Zealand, Serbia, the Caribbean, and Fiji.

That is a lot of libraries when there were only 500 or so bookstores in the entire United States.

Three and a half shelves of sociology books at Barnes & Noble

While browsing at a local Barnes & Noble store, I again noted something of interest: they have three and a half shelves of sociology books.

This is fairly common as sociology is lumped in with sections like Cultural Studies and Criminology. Just across the aisle to the left was fifteen shelves of Current Affairs and just behind this was at least 15 shelves of History.

I’m not surprised by this: sociology in the public’s eye has a low profile. If you look closely at the books in the sociology section, you can find a number on sociological topics that are not written by sociologists such as Nickel and Dimed, There Are No Children Here, The Social Animal, Triumph of the City, and The Better Angels of Our Nature. So there is really less than three shelves of books by sociologists. This is the case even with several books on the shelf that have received recent attention such as Going Solo and The Cosmopolitan Canopy. Along with anthropology, I can’t think of any of the big academic disciplines from which you could find fewer books at your average chain bookstore.

Is this simply indicative of the small number of people who go into a Barnes & Noble and purchase sociology titles or does it illustrate the broader profile of sociology in American life?

Sociologist talks about the downside of choosing your own news

A sociologist suggests you may be missing something by only choosing what news you want to read:

It’s in no sense odd to find American academe wrangling over journalism. Dean Starkman of the Columbia Journalism Review and Clay Shirky of New York University have recently been hammering away at each other, seeking to determine whether investigative journalism can only be conducted by highly resourced news machines (like the Guardian’s) or by a more individual, digital-first approach (like… um… the Guardian’s). But what’s sociology got to contribute here?

Plenty, Klinenberg says, outlining the fundamental bargain that underpins newspaper life. You, the reader, want crosswords and cartoons, recipes and TV programme guides. You want all the stuff that journalists serve up with a sigh (because, well, it’s not exactly journalism, is it?). And, in return, as part of the deal, journalism is allowed to have a civic purpose – to report and analyse the workings and frailties of democracy – beyond quick ways to whip up a cottage pie.

That bargain, sealed in print, means you can’t have one without the other. Put your cash on the newsagent’s counter and you get some things you desire and other things, from Cardiff or Chad, that you didn’t know had happened until you turned to page five.

Of course, like any other neat thesis, there are readers and editors who don’t quite fit. But the nature of print – flipping from column to column, noticing stories that intrigue you, naturally expanding your spheres of interest – isn’t “versioning” at all – it’s more eclectic. An iPad or Kindle version works within narrower bounds. A Facebook version is even more selective, tailored to your most immediate demands. And the logical version at the end of this line is utterly simple: no deals, no bargains – just what you want, electronically provided on the basis of past predilection.

This is part of a larger question about the consequences of people only being exposed to certain points of view. Only selecting news that we want to read can be self-reinforcing as then we only seek out certain kinds of stories, limiting our view of the world.

I wonder, though, about blaming this issue on the medium. How much does having a newspaper in hand really increase the odds that someone will read something that didn’t plan to? Can’t people simply pick out parts of the newspaper that they want to read as well? Further, was there ever really a “golden age” where average citizens always tried to engage with alternative points of view? I would guess not though that doesn’t mean it isn’t a worthwhile ideal. We need citizens (and journalists) who can understand our complex world which transcends simply “left” or “right” understandings. Perhaps the Internet makes this easier in some ways but I would guess the Internet could be changed to meet these challenges or people’s behaviors could be altered.

This reminds of an argument I was reading last night. People could argue, rightly, that all media viewpoints are biased in some way. However, this doesn’t mean that we can just throw out all news sources and say they don’t have something of value. What should be consistent across different sources are facts and then there can be disagreement about the interpretation of these facts. Of course, what is considered “fact” may be up for grabs as well – see the recent debate over Politifact’s “Lie of the Year.”

Sociologist discusses the problems of the publishing industry

A sociologist discusses the major issues facing the publishing industry:

One year ago I interviewed John B. Thompson in the Rail about the state of the publishing industry. Thompson is a Cambridge University sociology professor, and his 2010 book Merchants of Culture: The Publishing Business in the 21st Century was the result of more than five years of talking to editors, publishers, writers, and agents in the U.S. and the U.K. about the rapid changes in the traditional structures of book publishing. Given that these transformations have only continued, I thought it worth checking in with Thompson a year on. An updated second edition of Merchants of Culture will be published in March by Penguin (U.S.) and Polity (U.K.)…

[Thompson:] There are two major developments that are having a profound effect on the publishing industry today and that are creating a situation of deep uncertainty about the future. The first is the continuing economic crisis that has metamorphosed since then into a deeper and more pervasive recession and that has created a tough economic climate for publishers and booksellers. Retailers are often operating on tight margins and reduce their liabilities by ordering less and stocking more cautiously. Booksellers will return more books to publishers in order to reduce the amount of capital tied up in unsold stock. But even these measures may be insufficient as many retailers have been and will be forced out of business. And when retailers close, publishers lose shop windows to display their books and are faced with substantial write-offs for bad debts. This further depresses profit margins that were already under pressure from static or declining sales. It’s an economic snowball effect…

Well, it’s the intensification of a surge in e-book sales, especially in the U.S. While physical book sales are static or declining for most publishers, e-book sales are surging ahead—it is one of the only areas today where trade publishers are seeing serious growth. And the growth is startling: For most U.S. trade publishers e-books accounted for 1 percent or less of overall revenue in 2008. In 2011 the figure is likely to be between 18 and 22 percent (possibly even higher for some houses). And, interestingly, the biggest shift from print to digital has been in commercial fiction, especially genre fiction like romance, science fiction, mystery, and thriller. For fiction as a whole, e-books accounted for around 40 percent of overall sales for some large trade houses by mid-2011. But in some categories of genre fiction and for some authors the percentages were even higher—60 percent for some categories like romance, and even up to 80 percent for some authors. Narrative non-fiction has also seen a significant but smaller shift to digital. Anything more complicated—such as books that use color, like art books or children’s books—has so far lagged far behind. This change is already forcing the key players in publishing to reconsider their positions. Practices that have become settled conventions in the field are suddenly opened up to scrutiny, and players who have interacted amicably for years suddenly find themselves locking horns in new conflicts where the rules are no longer clear (as happened, for example, when Random House and Andrew Wylie clashed over Wylie’s decision to launch Odyssey Editions). To what extent the game of trade publishing will actually be transformed by this development remains, at this stage, unclear. Much will depend on how quickly and effectively the key players are able to adapt to the new information environment that is emerging around them. We are living through a revolution of sorts, and one of the few things you can say for certain about a revolution is that when you’re in the middle of one, you have no idea where and when it will end.

New technology means that a lot of people need to adapt, producers and readers included. Two additional areas I wish Thompson had commented on here:

1. It would be interesting to hear more about publishers and other actors are trying out some new ideas in order to make money off e-publishing. Amazon now has a publishing wing. Are the major publishers really shifting major resources and people to this or are they trying to hold the line? Do the recent commercials on TV and radio for books (examples from James Patterson here and here) represent these publishers continuing to hold to the old model? How much overlap is there between the e-book and traditional publishing world?

2. Thompson talks a bit about the future role of books. I’d be interested in hearing more about whether how the “long tail” phenomenon and growing e-book sales in certain genres will change larger cultural meanings and understandings. Not so much whether books will matter (I think they still will) but how they matter. Will popular e-books really only matter if a movie gets made or the author makes it to a popular daytime talk show? What books will become “classics”? Fifty years from now, which books will form a “canon” for this era?

Time magazine: “100 Best Nonfiction Books”

Perhaps you have seen the popular Facebook questionnaire where you are asked how many of the 100 great works of fiction you have read. Now someone can start one of these lists for non-fiction books: Time has put together a list of the “100 Best Nonfiction Books” – since Time first started publishing in 1923.

I would really like to know how these books were selected. Fast Food Nation? Ball Four? No sociology books? For example, The Truly Disadvantaged influenced a lot of policy about inner-city neighborhoods and public housing.

While people probably read some of the best 100 fiction texts in English classes, where would the average student or American run across these non-fiction books? Many are not used in school. Non-fiction books don’t seem particular popular compared to genres like mystery or romance novels.

It would be interesting to see sales figures for all of these books.