Category Archives: Gadgets and Technology

More on Twitter co-founder and his teardown vs. neighbors in San Francisco

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I recently wrote about Twitter co-founder Evan Williams’ fight with his San Francisco neighbors over his proposed teardown McMansion. Here is more information about the story:

“We don’t want nouveau riches McMansions sprouting up all over our ridges,” one resident wrote to San Francisco’s Planning Department.

And here, at least, is one local example of the side-effect of a tech boom that the city has fought hard to fuel. San Francisco worked hard in particular to convince Twitter to keep its headquarters in town in hopes that it would amp up the tech scene north of Silicon Valley. Williams, who is 40, was Twitter’s CEO before stepping down in 2010 to support more tech startups…

The strife started after Williams and Lundberg Design, the design firm hired by Williams, contacted neighbors about the couple’s plans. A couple of longtime residents quickly began circulating a handwritten flyer around the neighborhood, decrying the “APPALLING” plan to demolish a “widely coveted, unique and historic (to most) house.”

“TEAR DOWN is NEEDLESS, WASTEFUL, POLLUTION, DISRESPECTFUL,” the flyer said in all caps. It asked people to send in one letter per person if possible because “volume counts.”…

Williams isn’t alone in his neighborhood woes. Other high tech moguls have run into opposition from neighbors, including late Apple CEO Steve Jobs, who was trying to demolish a Woodside property and rebuild as well, and Oracle CEO Larry Ellison, who sued his Pacific Heights neighbors last year for their overgrown trees. Ellison’s Pacific Heights residence was, coincidentally, designed by Lundberg Design.

Sounds quite contentious. The columnist suggests San Francisco might have to change a little if it wants to keep important firms; what if the Twitter co-founder threatened to move away, taking away tax revenue and jobs? Communities compete against each other by offering tax breaks or other incentives so couldn’t corporations and their leaders make stipulations about housing issues?

Employers to applicants: not being a member of Facebook means you are suspicious

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Beware job applicants: not having a Facebook account could cast suspicion on you.

On a more tangible level, Forbes.com reports that human resources departments across the country are becoming more wary of young job candidates who don’t use the site.

The common concern among bosses is that a lack of Facebook could mean the applicant’s account could be so full of red flags that it had to be deleted…

It points out that Holmes, who is accused of killing 12 people and an unborn child and wounding 58 others at a movie theater in Aurora, Colorado, and Breivik, who murdered  77 people with a car bomb and mass shooting, did not use Facebook and had small online footprints…

And this is what the argument boils down to: It’s the suspicion that not being on Facebook, which has become so normal among young adults, is a sign that you’re abnormal and dysfunctional, or even dangerous, ways.

Facebook is the new normal, but the idea that people not on Facebook are necessarily suspicious is a gross overgeneralization, particularly when tied to just two tragedies. I can imagine a variety of good reasons for being a nonuser that doesn’t indicate one is a psychopath.

The interest employers have in Facebook certainly is interesting. I blogged a while back about some employers wanting the password of applicants so they could look over their profiles. How does looking at a profile stack up against other ways of getting information such as reading a resume, doing a background check, and checking references?

 

Facebook’s company town gets a new Main Street

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Disneyland has its own Main Street, Walt Disney’s vision of idyllic small-town American life, and now Facebook’s campus is getting its own version:

Unlike the days of Henry Ford and George Pullman, when industrialists built towns surrounding manufacturing operations, Facebook is bringing retail shops onto its sprawling private campus on the outskirts of Menlo Park where there are few commercial establishments other than fast-food joints.

The company is subsidizing the construction; handpicked merchants will offer discounted prices to employees.

“It is the 21st century company town,” said Silicon Valley futurist Paul Saffo, managing director of foresight at investment research firm Discern Analytics…

But Facebook had to come up with new carrots when it moved its headquarters a few months ago to a suburban outpost at the edge of tidal mud flats and salt marshes cut off from the rest of Menlo Park by a six-lane highway. It’s so isolated that when former tenant Sun Microsystems occupied it, the campus was nicknamed “Sun Quentin.”…

“It’s just a great perk: ‘My company has created a little city for me,’ ” said Harvard Business School professor Teresa Amabile, coauthor of “The Progress Principle,” who studies how everyday life inside organizations can influence people and their performance.

The comparison to company towns is fascinating: as I remember it, these towns didn’t last long. Pullman, for example, might have been viewed as efficient but workers ended up seeing it as paternalistic. So why exactly is this “21st century company town” strictly a perk – because Facebook is cool? Because the jobs don’t include manual labor manufacturing work and are creative class jobs that pay well? Because Facebook is reclaiming this brownfield of sprawl? Couldn’t the Main Street be viewed as controlling and an inducement to ask people to work even longer hours?

Two other quick questions:

1. What would happen if employees didn’t like the Main Street, stopped going, or started protesting? It is company property so I assume activities are somewhat restricted though a company like this doesn’t want to alienate all of their workers.

2. It is interesting that Americans like to hearken back to small town life even when we as a country have rapidly moved to an urban (and often decentralized) landscape. Is this Main Street more like a theme park, akin to Disneyland? Perhaps Facebook should start including some dormitories so that Main Street could have more activity around the clock.

Quick Review: Alone Together

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I finally got around to reading Sherry Turkle’s Alone Together after hearing about it from another friend. Here are some thoughts about this book that explores our relationship with technology.

1. I’m generally sympathetic to Turkle’s arguments that we need to think more about what technology does to our lives. If you were to sum up her argument, it would look something like this: we need to make sure we master technology rather than letting it master us. It may offer some benefits but it also has downsides and we have a choice to make.

2. Turkle has a fascinating background in studying human interaction with robots, everything from Furbys and Tamogatchis to robots intended for care for the elderly. I think she does a strong job in her discussion about using robots to care for the elderly: do we want to be a society where fellow humans don’t want to care for people because it is more efficient to use robots? As Turkle suggests, discussions about technology shouldn’t just be about efficiency; we need to weigh the lost human component.

3. Some critiques:

a. Turkle talks about phenomena that don’t apply to everyone and then implies that it could happen to everyone. Take Second Life as an example. Turkle discusses the implications of people creating alternative personas that end up not just providing an outlet for people to try to improve themselves (say by learning to be more assertive) but become preferred alternatives to human interactions. Second Life is indeed a unique space and maybe such spaces could become more common but it has remained relatively limited. According to Wikipedia: “In November 2010, 21.3 million accounts were registered…” Compared to Facebook and other programs, this is a drop in the bucket. And it doesn’t exactly work this way in Facebook – while users clearly have and take advantage of space to present themselves in a certain light, they don’t typically create complete alter egos and their profiles still contain some truth.

b. I felt Turkle could stress the positives of technology more. It is interesting that she admits that she too has given in to these things such as using Skype to communicate with her daughter who goes abroad for a gap year. She tends to talk about what could go wrong without discussing what usually does happen. For example, she talks about what can go wrong with Facebook without discussing why people continue to use the site. Indeed, my own research shows that teenagers are well aware of the dark sides of Facebook and take some steps to minimize issues like privacy concerns or who they become friends with. Sure, users could become friends with strangers or completely misrepresent themselves in their profile but many do not.

c. I was continually struck by Turkle’s psychological and personal approach. A number of the chapters end with Turkle expressing her own misgivings about technology and asking if it has to be this way. While she hints at this throughout the book, I kept hoping she would expand her vision and talk about the bigger implications for society. What happens if we have new generations that accept all technology without questions? What happens if we care for all of our elderly with robots? How will institutions like schools or governments change because of pervasive technology? I suppose this is the sociologist in me. Also, she relies a lot on interviews and personal observations and there is little in the way of large-scale data.

d. This is tied to my comment about the big picture; Turkle suggests at the end that we all need to make individual choices about technology as we can’t stop it all. She is correct…but there are certainly larger-scale things that could be done to make sure we remain the masters of technology.

All in all, this is a thought-provoking book that left me somewhat depressed about our future with technology. At the least, we should heed Turkle’s admonition to slow down and think about the implications of technology before wholeheartedly jumping in.

San Francisco neighbors of Twitter founder don’t want his teardown house

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Even people with lots of money can run into problems when they want to build a teardown McMansion:

Williams bought the $2.9m property – hardwood floors, an open plan salon and four bedrooms with breathtaking views over three storeys – last year. It was built in 1915 by the architect Louis Christian Mullgardt and was listed in city records as a “potential historic resource”.

Earlier this year Williams, 40, and his wife Sara revealed plans to demolish the house and, with the help of architectural firm Lundberg Design, build a 7,700 sq ft successor into a slope. It would be 20ft lower than its predecessor and be a “zero net energy” home using solar panels, a green roof and sun-friendly windows.

Even before the application was submitted to city planners, neighbours and critics from as far afield as Canada had filed form letters of protest, a backlash which in another medium might have been called trending. “This is such a unique property and it adds diversity of architectural interest to the neighborhood,” wrote one neighbour, Elizabeth Wang. “It would be criminal to demolish it.”

Some accused Williams of plotting to erect a McMansion. “A complete teardown of such a home would … set the stage for numerous future demolitions that will alter the character of our beloved SF Neighborhoods,” one group, Friends of Parnassus Heights, wrote to the real estate blog SocketSite…

Not all agree. Williams’s defenders, such as property site Sfcurbed.com, said Mullgardt was an “architectural footnote” and that in any case his original design was ruined by a 1970s remodelling. “It may have once been charming, but … has been stripped of its dignity and details over the decades, subdivided into apartments and then rebuilt by architect Thomas Eden in what’s best described as faux-Frank Lloyd Wright with trapezoidal windows.”

Is it still NIMBY if a person in Canada is objecting to a possible house in San Francisco?

It appears that even the green features of the home will not mollify some of the neighbors. If the house can’t/won’t be saved, is there anything Williams could do to make the new home palatable to the neighbors? I wonder if Williams has made any efforts to reach out to the neighborhood. What about an ultra-green house that is built in a similar style to the existing homes?

Of course, one way to avoid these situations or to at least make more clear the process by which changes to homes can be made is to declare the area a historic preservation district. If a majority of neighbors are indeed against new houses, perhaps this is the way to go.

 

The extra-real sound of the Olympics

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For those interested in sounds, this is a fascinating read about how the sound from the Olympics sounds so (hyper)real:

For the London Olympics, Baxter will deploy 350 mixers, 600 sound technicians, and 4,000 microphones at the London Olympics. Using all the modern sound technology they can get their hands on, they’ll shape your experience to sound like a lucid dream, a movie, of the real thing.

Let’s take archery. “After hearing the coverage in Barcelona at the ’92 Olympics, there were things that were missing. The easy things were there. The thud and the impact of the target — that’s a no brainer — and a little bit of the athlete as they’re getting ready,” Baxter says.

“But, it probably goes back to the movie Robin Hood, I have a memory of the sound and I have an expectation. So I was going, ‘What would be really really cool in archery to take it up a notch?’ And the obvious thing was the sound of the arrow going through the air to the target. The pfft-pfft-pfft type of sound. So we looked at this little thing, a boundary microphone, that would lay flat, it was flatter than a pack of cigarettes, and I put a little windshield on it, and I put it on the ground between the athlete and the target and it completely opened up the sound to something completely different.”

Just to walk through the logic: based on the sound of arrows in a fictional Kevin Costner movie, Baxter created the sonic experience of sitting between the archer and the target, something no live spectator could do.

Television is supposed be able to bring you live events (I know this doesn’t necessarily qualify for the Olympics) – I know I don’t think much about what technology this requires. But this article suggests the sound is even better than real: there is no one at the Olympic archery range who is even hearing what televisions viewers can hear.

Does this make watching all of those Olympics commercials a little more bearable?

Using Twitter to predict when you will get sick with 90% accuracy

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A new study uses tweets in New York City to predict when a user will get sick – and does so with 90% accuracy.

Using 4.4 million tweets with GPS location from over 630,000 users in New York City, Sadilek and his team were able to predict when an individual would get sick with the flu and tweet about it up to eight days in advance of their first symptoms. Researchers found they could predict said results with 90 percent accuracy.

Similar to Google’s Flu trends, which uses “flu” search trends to pinpoint where and how outbreaks are spreading, Sadilek’s system uses an algorithm to differentiate between alternative definitions of the word ‘sick.’ For example, “My stomach is in revolt. Knew I shouldn’t have licked that door knob. Think I’m sick,” is different from “I’m so sick of ESPN’s constant coverage of Tim Tebow.”

Of course, Sadilek’s system isn’t an exhaustive crystal ball. Not everyone tweets about their symptoms and not everyone is on Twitter. But considering New York City has more Twitter users than any other city in the world, the Big Apple is as good as a place as any for this study.

While one could look at this and marvel at the power of Twitter, I think the real story here is about two things: (1) the power of big data and (2) the power of social networks that Twitter harnesses. If you have people volunteering information about their lives, access to the data, and information about who users are connected to, you can do things that would have been very difficult even ten years ago.

It is interesting that this study was conducted in New York City where there is a high percentage of Twitter users. How good are predictions in cities with lower usage rates? Are we headed toward a world where public health requires people to report on their health so that outbreaks can be contained or quelled?

Seeing urban growth from the Landsat satellite system

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Among other things, the Landsat satellites took pictures of big cities over time. Here are images of 11 of these big cities with roughly 30-40 years between each picture. A few thoughts:

1. I find several of the desert city images, such as Dubai and Las Vegas, to be most fascinating.

2. I’ve always liked overhead or satellite pictures of cities as I think it gives a helpful perspective where one can see the big picture rather than just the nearby area.

3. I’ve wondered several times how difficult it might have been for city dwellers who lived before the 19th century to truly adopt or imagine an overhead view of their city. Clearly, it could be done but it is one thing to imagine and another to see it from an airplane (or hot air balloon or dirigible) or really tall building.

4. I would be interested in spending some time with these images to see if there are discernible patterns. I assume the first thing people would notice is the expansion of development but I assume there are some other things in here such as important transportation corridors (highways and trains) and different kinds of development located in different places.

Bonus: here are some pairs/series of images from American locations.

 

Four tips for making a good infographic

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The head of a new infographic website suggests four tips for making a good infographic:

1. Apply a journalist’s code of ethics

An infographic starts with a great data set. Even if you’re not a journalist — but an advertiser or independent contractor, say — you need to represent the data ethically in order to preserve your credibility with your audience. Don’t source from blogs. Don’t source from Wikipedia. Don’t misrepresent your data with images.

2. Find the story in the data

There’s a popular misconception that creating a great infographic just requires hiring a great graphic designer. But even the best designer can only do so much with poor material. Mapping out the key points in your narrative should be the first order of business. “The most accessible graphics we’ve ever done are the ones that tell a story. It should have an arc, a climax and a conclusion,” Langille says. When you find a great data set, mock up your visualization first and figure out what you want to say, before contacting a designer.

3. Make it mobile and personal

As the media becomes more sophisticated, designers are developing non-static infographics. An interactive infographic might seem pretty “sexy,” Langille says, but it’s much less shareable. A video infographic, on the other hand, is both interactive and easy to port from site to site. Another way to involve readers is to create a graphic that allows them to input and share their own information.

4. Don’t let the code out

One of the easiest ways to protect your work is to share it on a community site. Visual.ly offers Creative Commons licensing to users who upload a graphic to the site. When visitors who want to use the graphic grab embed code from the site, the embedded image automatically links back to its creator. Langille suggests adding branding to the bottom of your work and never releasing the actual source file — only the PNG, JPEG, or PDF. And what if your work goes viral without proper credit? For god’s sake, don’t be a pain and demand that the thieves take it down. “It’s better to let it go and ask for a link back and credits on the graphics,” Langille said.

The first two points apply to all charts and graphs: you need to have good and compelling data and then use the graphic to tell this story. Infographics should make the relevant data easier to understand than having someone read through denser text. An easy temptation is to try new ways of displaying data without thinking through whether they are easily readable.

It would be interesting to know whether infographics are actually more effective in conveying information to viewers. In other words, is a traditional bar graph made in Excel really worse in the basic task of sharing information than a snazzy infographic? I imagine websites and publications would rather have infographics because they look better and take advantage of newer tools but a better visual does not necessarily equal connecting more with viewers.

Side note: the “meta Infographic” at the beginning of this article and the “Most Popular Infographics You Can Find Around the Web” at the end are amusing.

Thinking about Americans losing the ability to work with their hands

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A New York Times essay argues we are losing something as Americans because fewer people can work skillfully with their hands:

“In an earlier generation, we lost our connection to the land, and now we are losing our connection to the machinery we depend on,” says Michael Hout, a sociologist at the University of California, Berkeley. “People who work with their hands,” he went on, “are doing things today that we call service jobs, in restaurants and laundries, or in medical technology and the like.”

That’s one explanation for the decline in traditional craftsmanship. Lack of interest is another. The big money is in fields like finance. Starting in the 1980s, skill in finance grew in stature, and, as depicted in the news media and the movies, became a more appealing source of income…

Craft work has higher status in nations like Germany, which invests in apprenticeship programs for high school students. “Corporations in Germany realized that there was an interest to be served economically and patriotically in building up a skilled labor force at home; we never had that ethos,” says Richard Sennett, a New York University sociologist who has written about the connection of craft and culture…

As for craftsmanship itself, the issue is how to preserve it as a valued skill in the general population. Ms. Milkman, the sociologist, argues that American craftsmanship isn’t disappearing as quickly as some would argue — that it has instead shifted to immigrants. “Pride in craft, it is alive in the immigrant world,” she says.

I don’t doubt that the ability to produce craftmenship is worthwhile, particularly if one is a homeowner. But I wonder about the larger value of working with one’s hands. Why can’t using a mouse or a controller be considered “working with one’s hands”? Of course, it fits in a literal sense but there is a difference in production and skills. Yet, it still requires effort and finesse to be able to effectively utilize the newest machines. Perhaps we have swapped our traditional toolbox for a “digital toolbox.”

If the world is moving toward an information and service economy, is this necessarily bad? This reminds me of a piece in The Atlantic months ago about a contest where programmers had to try to put together a computer that could converse like a human. Working with tools is not uniquely human but thinking and reasoning might be. Does this make working with our hands less valuable compared to other possible activities?