Change how album sales are measured, change perceptions of popular music

The music industry changed in 1991 when how album sales were measured changed:

Photo by Maor Attias on Pexels.com

On May 25, 1991—30 years ago Tuesday—Billboard started using Nielsen SoundScan data to build its album chart, with all of its charts, including singles hub The Hot 100, eventually following suit. Meaning, the magazine started counting album sales with scanners and computers and whatnot, and not just calling up record stores one at a time and asking them for their individual counts, often a manual and semi-accurate and flagrantly corrupt process. This is the record industry’s Moneyball moment, its Eureka moment, its B.C.-to-A.D. moment. A light bulb flipping on. The sun rising. We still call this the SoundScan Era because by comparison the previous era might as well have been the Dark Ages.

First SoundScan revelation: Albums opened like movies, so for anything with an established fan base, that first week is usually, by far, the biggest. First beneficiary: Skid Row. And why not? “Is Skid Row at the height of their imperial period?” Molanphy asks of this ’91 moment. “For Skid Row, yes. But Skid Row is not Michael Jackson, Whitney Houston, Bruce Springsteen, or Stevie Wonder. Skid Row is a middle-of-the-road hair-metal band at the peak of their powers, relatively speaking. So it’s not as if they are commanding the field. It’s just the fans all showed up in week no. 1, and it debuts at no. 1. And then we discover, ‘Oh, this is going to happen every week. This is not special anymore.’”

Next SoundScan revelation: Hard rock and heavy metal were way more popular than anybody thought. Same deal with alternative rock, R&B, and most vitally, rap and country. In June 1991, N.W.A’s second album, Efil4zaggin, hit no. 1 after debuting at no. 2 the previous week. That September, Garth Brooks’s third album, the eventually 14-times-platinum Ropin’ the Wind, debuted at no. 1, the week after Metallica’s eventually 16-times-platinum self-titled Black Album debuted there. In early January 1992, Nirvana’s Nevermind, released in September ’91, replaced MJ’s Dangerous in the no. 1 spot, a generational bellwether described at the time by Billboard itself as an “astonishing palace coup.”

Virtually overnight, SoundScan changed the rules on who got to be a mega, mega superstar, and the domino effect—in terms of magazine covers, TV bookings, arena tours, and the other spoils of media attention and music-industry adulation—was tremendous, if sometimes maddeningly slow in coming. Garth, Metallica, N.W.A, Nirvana, and Skid Row were already hugely popular, of course. But SoundScan revealed exactly how popular, which of course made all those imperial artists exponentially more popular.

This is all about measurement – boring measurement! – but it is a fascinating story. Thinking from a cultural production perspective, here are three things that stand out to me:

  1. This was prompted in part by a technology change involving computers, scanners, and inventory systems. The prior system of calling some record sales and getting their sales clearly has problems. But, how to get to all music being sold? This requires some coordination and technology across many settings.
  2. The change in measurement led to changes in how people understood the music industry. What genres are popular? What artists are hot? How often do artists have debut #1 albums as opposed to getting discovered by the public and climbing the charts? Better data changed how people perceived music.
  3. The change in measurement not only changed perceptions; it had cascading effects. The Matthew Effect suggests small initial differences can lead to widening outcomes when actors are treated differently in those early stages. When the new measurement system highlighted different artists, they got more attention.

Summary: some might say that good music is good music but how we obtain data and information about music and then act upon that information influences what we music we promote and listen to.

Bringing a cultural production perspective to the industry of Christian worship music

The Christian worship charts are dominated by relatively few artists. Why might this be the case?

“If a song is going up the charts, there’s pressure on the worship leader to play that song,” said John J. Thompson, who worked with Christian artists as creative director for Capitol CMG Publishing and now runs the website truetunes.com.

Because songs must be catchy, they focus on simplified melodic structures, fewer words, and limited emotional range, with the goal that the congregation can catch on to new songs by the second verse, said Thompson, now the associate dean of the Trevecca School of Music and Worship Arts and the author of Jesus, Bread, and Chocolate; Crafting a Hand Made Faith in a Mass Market World

Most of the songs on the list were written by Caucasians. Thematically, the songs tend to stay in the realm of praise and adoration without venturing too far into more complex themes like confession, doubt, and suffering.

Sandra Van Opstal, pastor, liturgist, and author of The Next Worship: Glorifying God in a Diverse World previously told CT, “…The worship industrial complex has become so influential that millions of people around the world are being discipled via iTunes. The narrative of God and faith is in the hands of a few worship movements who aren’t talking about how their social location, cultural values, and racial privilege shape their faith.”

In many culture industries, it can be difficult to predict what will become hits. There are hundreds, likely thousands, of worship tracks produced each year. There are ways that all industries try to hedge their bets. One route is to promote and support stars. In the list provided of popular songs, this means Chris Tomlin or Hillsong are better bets for hits compared to lesser-known artists. Another route is to try to cross-promote across platforms. Radio, even as a dying medium, can help drive traffic to streaming music and use of music in churches. Performing the songs in church can help drive congregants to the music and radio.

But, there are more factors at play. How does an artist become popular in the first place? At one point, Chris Tomlin was an unknown and the Hillsong movement had a limited reach. Stars can put out average or bad music. New artists can arise. The cross-promotion can fail to produce. Tastes and trends in music can change. Technology can change in both how music is made and delivered, boosting some and hurting others. How congregations view and utilize worship music could change. And so on.

More broadly, how culture and cultural objects come about is a complex process involving multiple social forces and institutions. In other words, this is not necessarily the way the Christian worship industry works at the moment or into the future. It is hard to know what kind of worship music will dominate ten or fifty years from now. Certain artists may be the music du jour today and be gone tomorrow.