Society enables people through the human need for sociability, part four

Humans are social beings. They need connections, interactions, and care. They require this early on as babies as newborns can do nothing for themselves. However, the need does not go away as people age; human sociability is essential to being corporately and individually human. Societies provide spaces and resources to be social.

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Surrounded in today’s ethos of individualism, we often like the idea that we can pick and choose relationships. We can go low contact or no contact with people who might have some claim to interact with us. We choose our friends. We pick our level of engagement in-person and online. We join the groups or organizations we want to join as long as they serve us.

All this choice might represent hard-fought wins of making our own choices free of what we perceive as constraints. But it can also provide the illusion that we do not need other people.

One research project has evidence regarding this issue. The long-running Harvard Grant Study found this regarding the importance of relationships over the long course of life:

“When the study began, nobody cared about empathy or attachment. But the key to healthy aging is relationships, relationships, relationships,” Vaillant says. Close relationships, the data indicates, are what keep people happy throughout their lives. The study found strong relationships to be far and away the strongest predictor of life satisfaction, and better predictors of long and happy lives than social class, wealth, fame, IQ, or even genes. That finding proved true across the board among both the Harvard men and the inner-city participants.

And strong relationships are not only correlated with happiness, but with physical health, longevity, and financial success, too.

“The really surprising finding is that our relationships and how happy we are in our relationships has a powerful influence on our health,” says Robert Waldinger, a professor of psychiatry at Harvard Medical School who is the current director of the study. “The people who were the most satisfied in their relationships at age 50 were the healthiest at age 80. Strong relationships help to delay mental and physical decline. Taking care of your body is important, but tending to your relationships is a form of self-care too. That, I think, is the revelation.”

This revelation can be seen in both positive and negative terms. Meaning that while strong community seems to protect us from the literal coughs and colds of everyday life, a lack of community is also deadly. “Loneliness kills,” Waldinger says. “It’s as powerful as smoking or alcoholism.”

Humans do better when they are not alone. They benefit from strong relationships and connections with others. This does not mean there will not be conflict or hurt in these relationships. Yet the long-term effects can be positive as sociability helps individuals and groups.

Human beings are not the only species that are social. At the same time, the social component of human life helps boost what humans can do. Societies are built on these relationships and interactions, also providing resources and norms regarding how this sociability happens. To interact with, relate with, and care for others is critical to the human experience and what humans can accomplish together.

Trying to make the American “feeling economy” measurable and efficient

Sociologist Allison Pugh suggests we are heading toward a “feeling economy” with measurement:

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Erin is one of millions, from teachers to therapists to managers to hairdressers, whose work relies on relationship. By some accounts, the U.S. is moving from a “thinking economy” to a “feeling economy,” as many deploy their emotional antennae to bear witness and reflect back what they understand so that clients, patients, and students feel seen. I’ve come to call this work “connective labor,” and the connections it forges matter. It can be profoundly meaningful for the people involved, and it has demonstrable effects: We know that doctor–patient relationships, for instance, are more effective than a daily aspirin to ward off heart attacks.

But this work is increasingly being subjected to new systems that try to render it more efficient, measurable, and reproducible. At best, firms implement these systems assuming that such interventions will not get in the way of workers and clients connecting. At worst, they ignore or dismiss those connections altogether. Even these complex interpersonal jobs are facing efforts to gather information and assessment data and to introduce technology. Moneyball has come for connective labor…

Connective labor is increasingly being subjected to new systems that try to make it more predictable, measurable, efficient—and reproducible. If we continue to prioritize efficiency over relationship, we degrade jobs that have the potential to forge profound meaning between people and, along the way, make them more susceptible to automation and A.I., creating a new kind of haves and have-nots: those divided by access to other people’s attention.

To quantify relationships could be difficult in itself. It requires attaching measurements to human connections. Some of these features are easier to capture than others. In today’s world, if a conversation or interaction or relationship happens without “proof,” is it real? This proof could come in many forms. A social media post. A digital picture taken. Activity recorded by a smart watch. An activity log written by hand or captured by a computer.

Then to scale relationships is another matter. A one to one connection multiplied dozens of time throughout a day or hundreds or thousands of times across a longer span presents other difficulties. How many relationships can one have? How much time should each interaction take? Are there regular metrics to meet? What if the relationship or interaction goes a less predictable direction, particularly when it might require more time and care?

Given what we can measure and track now and the scale of society today, the urge to measure relationships will likely continue. Whether people and employees push back more strongly against the quest to quantify and be efficient remains to be seen.

The math behind six degrees of separation

A recent study looks at why human relationships are marked by six degrees of separation:

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That’s why a group of researchers from Chile, Italy, Israel, Russia, Slovenia, and Spain recently collaborated to understand the mathematics behind “six degrees of separation.” They discovered that a natural human social challenge– weighing the costs versus benefits of social ties– may point toward the root of “the magic number six.”

Take a moment to think about why social networking is so coveted– in both work and recreation. Oftentimes, individuals hope to gain something, whether that be status or prominence, by identifying strategic social connections.

In these cases, people aren’t just hoping to accumulate a massive number of connections. Instead, they’re looking to find more meaningful “right” connections– which will essentially place them in a middle-network position and allow them to funnel more information flowing through their network…

At the heart of this game is the goal of social centrality, and once this battle reaches a sort-of equilibrium, all people involved have secured a position in the network that balances their drive for status against their budget for friendships.

“When we did the math, we discovered an amazing result: this process always ends with social paths centered around the number six. This is quite surprising,” explained Professor Baruch Barzel, one of the study’s lead authors.

I wonder what people might think if they saw this explanation of social relationships: it is a tradeoff between a central position in a network and how much they can spend on relationships. In some ways, we hear this in discussions of social networking where the goal is to create a lot of connections and a good flow of information and resources to you. On the other hand, viewing relationships as commodities or as transactional seems disrespectful and cruel.

Do we know that number six has always been the value or has this changed over time given social changes, settlement patterns, and other factors that differentiate life in different periods and contexts?

McMansions as a symbol of excessive consumption, end of life satisfaction edition

One of the more interesting definitions of McMansions I encountered in my 2012 study involved the homes serving as a symbol of excessive consumption. Here is a recent example:

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The survey shows—and it’s not even close—that the No. 1 way in which people define a good life is “having family and friends that love me.” The answer was nearly universal, cited by 94% of respondents. After this came “making a positive impact on society (75%). Having a high-powered job or bunking down each night in a McMansion might be nice, but in the end such things don’t mean that you’re loved or respected or that you’ve made your community a better place.

This finding is a common one: people at the end of life say relationships matter more than what they bought or consumed. For example, see the results of the Grant Study:

“When the study began, nobody cared about empathy or attachment. But the key to healthy aging is relationships, relationships, relationships,” Vaillant says. Close relationships, the data indicates, are what keep people happy throughout their lives. The study found strong relationships to be far and away the strongest predictor of life satisfaction, and better predictors of long and happy lives than social class, wealth, fame, IQ, or even genes. That finding proved true across the board among both the Harvard men and the inner-city participants.

Yet, the comparisons made to what really matters – relationships – are interesting as they target key markers of success in the United States. The first is a high-status job. Adults often define their worth and status by their job. Second is the home. In a country that idealizes owning a single-family home, this makes for a striking alternative to prioritizing people.

Why pick a McMansion here as opposed to a typical suburban single-family home? There could be several reasons. A McMansion is a particular symbol of success, a home whose facade tries to exude status. A McMansion is larger than a typical single-family home, usually coming in between 3,000 and 10,000 square feet. And, perhaps most important here, the McMansion is a symbol of the wrong kind of consumption. Owners are trying too hard with their home to show off. The home is poorly designed. Compared to life-giving relationships, the McMansion pales in comparison. Rather than think of people who are McMansion-rich but house poor, think of people who own a McMansion but have poor relationships…a furthering of a long-standing suburban plot where people look like they have achieved the American Dream but their lives are falling apart.

Dating and the coming and going of parlors

Skimming through a conservative take on dating in the modern era, I ran into a part involving the physical spaces where couples interact:

As a result, courtship morphed into dating, with couples venturing from family parlors and front porches to dance halls and, yes, the proverbial back seat. The parlor courtship rituals had been, of course, dependent on one’s family actually having a home with a parlor. As a result of the industrial revolution, families increasingly lived in tenements and apartments that lacked such amenities, so the shift was as much forced by the demographic shifts in the U.S. as by changes in cultural mores.

I could quibble with the details and take interest in the larger issue. Regarding the parlor, I would guess that many Americans in the 1800s into the 1900s did not have access to a parlor. This formal living room was part of a larger home of a wealthier family. Until then, many people lived in a single room or a limited number of rooms where it would be a waste to have a formal entertaining space that could have only a single use. This was true in rural settings – think of the first dwellings in the Little House on the Prairie books – and cities – apartments and limited space. The parlor/living room was linked to the middle-class and the single-family home, something that became part of a consistent American Dream in the early 1900s and became more accessible to more Americans in the 1920s and then the 1950s. And the parlor lasted only so long: living rooms are on the way out with more emphasis on using kitchens and great rooms for social spaces.

The larger issue is worth pondering: how do physical spaces shape relationships and vice versa? Spaces matter for relationships to form and develop. The ideal that developed in the 1800s emphasized a nuclear family dwelling in a private home. Additionally, the middle-class private home was viewed as the domain of women. Thus, intimate relationships moved to this setting. With the invention and then spread of the automobile, people could pursue relationships in cars as well as more easily access other locations. Urbanization likely had a similar effect: by putting people into close proximity with more people and more spaces, couples could easily access more than just the family dwelling. Today, dating can take place in an online realm and the privacy of bedrooms, possibly bypassing any public settings.

“We don’t lie to our search engine. We’re more intimate with it than with our friends, lovers, or family members.”

Wired has an interesting excerpt from a new book Data and Goliath:

One experiment from Stanford University examined the phone metadata of about 500 volunteers over several months. The personal nature of what the researchers could deduce from the metadata surprised even them, and the report is worth quoting:

Participant A communicated with multiple local neurology groups, a specialty pharmacy, a rare condition management service, and a hotline for a pharmaceutical used solely to treat relapsing multiple sclerosis…

That’s a multiple sclerosis sufferer, a heart attack victim, a semiautomatic weapons owner, a home marijuana grower, and someone who had an abortion, all from a single stream of metadata.

Web search data is another source of intimate information that can be used for surveillance. (You can argue whether this is data or metadata. The NSA claims it’s metadata because your search terms are embedded in the URLs.) We don’t lie to our search engine. We’re more intimate with it than with our friends, lovers, or family members. We always tell it exactly what we’re thinking about, in as clear words as possible.

The gist of the excerpt is that while people might be worried about the NSA, corporations know a lot about us: from who we have talked to, where we have been, who have interacted with through metadata and more personal information through search data. And perhaps the trick to all of this is that (1) we generally give up this data voluntarily online (2) because we perceive some benefits and (3) we can’t imagine life without all of this stuff (even though many important sites and social media barely existed a decade or two ago).

The reason I pulled the particular quote out for the headline is that it has some interesting implications: have we traded close social relationships for the intimacy of the Internet? We may not have to deal with so much ignorance – just Google everything now – but we don’t need to interact with people in the same ways.

Also, this highlights the need for tech companies to put a positive spin on all of their products and actions. “Trust us – we have your best interests at heart.” Yet, like most corporations, their best interests deal with money rather than solely helping people live better lives.

More rural residents, businesses don’t have local banks to borrow from

A new study suggests fewer rural Americans have local banks who they can interact with and borrow from:

Increasingly, bank branches are headquartered in distant urban areas – and in some cases, financial “deserts” exist in towns with few or no traditional financial institutions such as banks and credit unions. That means that local lending to individuals based on “relational” banking—with lenders being aware of borrowers’ reputation, credit history and trustworthiness in the community—has dropped, according to a Baylor study published in the journals Rural Sociology and International Innovation.

Instead, more individuals launching small businesses are relying on relatives, remortgaging their homes and even drawing from their pensions—all of which are risky approaches, said lead researcher Charles M. Tolbert, Ph.D., professor and chair of the department of sociology in Baylor’s College of Arts & Sciences.

But for the 30 percent who obtain loans through the traditional lending method, that approach also can be very challenging, according to the research article, “Restructuring of the Financial Industry: The Disappearance of Locally Owned Traditional Financial Services in Rural America.”

Federal Deposit Insurance Corporation statistics showed that from 1984 to 2011, the number of banking firms in the United States fell by more than 50 percent—to just under 6,300—while the number of branches almost doubled, to more than 83,000, according to researchers’ analysis of data from the FDIC’s national business register. For the study, Baylor researchers partnered with the U.S. Census Bureau Center for Economic Studies.

I’m sure financial institutions would argue it is not as profitable to locate in more rural areas that do not generate as much business as denser areas. It would be interesting to look at the exact figures from financial institutions in rural areas: are they not profitable at all or are they just less profitable?

However, how essential are financial institutions to local economies? The same argument might be made about hospitals: they provide essential services even as they are not as profitable in rural areas. (I would guess people would probably rate health care as more important than credit access but both are important for communities.)

The article hints at another aspect of this change: fewer banks in rural areas means fewer relationships between lenders and residents. While forming relationships may take time, couldn’t they be better for business in the long run? Prioritizing efficiency and profits over people may be good for the bottom line and shareholders but it is the sort of approach that seems to have turned off a good number of Americans to large banks.

 

What a sociologist learned about giving Christmas gifts from Middletown

Middletown (Muncie, Indiana) holds a special place in American sociology though the findings of two 1970s studies (ASR and AJS) about giving Christmas gifts based on the community are not as well known. Here are a few selections from the two articles:

“The 110 respondents in the sample gave 2,969 gifts and received 1,378 gifts, a mean of 27 given and 13 received. Participants in this gift system should give (individually or jointly) at least one Christmas gift every year to their mothers, fathers, sons, daughters; to the current spouses of these persons; and to their own spouses. By the operation of this rule, participants expect to receive at least one gift in return from each of these persons excepting infants…Gifts to grandparents and grandchildren seem to be equally obligatory if these live in the same community or nearby, but not at greater distances. Christmas gifts to siblings are not required.

Parents expect to give more valuable and more numerous gifts to their minor children and to their adult children living at home than they receive in return. This imbalance is central to the entire ritual. The iconography of Middletown’s secular Christmas emphasizes unreciprocated giving to children by the emblematic figure of Santa Claus, and the theme of unreciprocated giving provides one of the few connections between the secular and religious iconography of the festival-the Three Wise Men coming from a distant land to bring unreciprocated gifts to a child.”…

“Most of Middletown’s gift giving occurs between close kin…the pattern it displays shows up the two principal points of stress in the contemporary American family. The first point of stress is the insecurity of the spousal relationship. Viewed cross-culturally, the contemporary American family is unusual in exhibiting a very high level of interaction between spouses while permitting easy, almost penalty-free divorce at the initiative of either spouse at any point in the life cycle. Since divorce is always more than a remote possibility in a Middletown marriage, the relationship with affinal relatives [in-laws] is always a little uneasy.

The individual message [of a gift] says, “I value you according to the degree of our relationship” and anticipates the response, “I value you in the same way.” But the compound message that emerges from the unwrapping of gifts in the presence of the whole gathering allows more subtle meanings to be conveyed. It permits the husband to say to the wife, “I value you more than my parents” or the mother to say to the daughter-in-law, “I value you as much as my son so long as you are married to him” or the brother to say to the brother, “I value you more than our absent brothers, but less than our parents and much less than my children.” These statements, taken together, would define and sustain a social structure, if only because, by their gift messages, both parties to each dyadic relationship confirm that they have the same understanding of the relationship and the bystanders, who are interested parties, endorse that understanding by tacit approval.”

This is not the first time the media has discussed these studies but I do give credit for actually let the sociological studies speak for themselves. However, there should be a demerit for titling the web page “Christmas gift exchange: The anthropological rules beneath it.” This is based on sociological studies – these disciplines are not the same thing!

I suppose this could be a case where someone would read this and say this is all obvious. Isn’t sociology just common sense? Yet, even these small excerpts reveal some interesting findings. Physical distance matters, particularly when you get beyond the nuclear family. Additionally, Caplow notes that gift-giving between spouses is laden with meaning that can either support or undermine a marriage. While I suspect the kinds of gifts exchanged in the late 1970s might have shifted today, Caplow found money could generally be given one-way from older family members to younger family members, but not in reverse.

Considering all the hoopla surrounding Christmas in the United States and elsewhere around the world, it is a little surprising more sociologists don’t study Christmas behaviors and patterns…

Portraying the Internet in stories on-screen

A look at the new movie The Fifth Estate highlights the difficulties of portraying Internet action in film:

“[It’s] almost like going back to the basics of silent filmmaking – you are going to do some reading in this,” Condon told WIRED about his use of the cyber-visuals. “The question is: How to make that as immersive as possible. I think one of the things about a dramatized version as opposed to some of the very very good [documentaries] – Alex Gibney’s was wonderful – is that this is meant to give you an experience of, a sense of what it was like to be in the room.”Ok, sure. But does the room have to be a metaphorical representation of the internet when the actual apartments/cafes/hacker spaces where the WikiLeaks team worked suffice? Probably not. In fairness, there is one moment when the aforementioned fake office is shown going up in flames as Domscheit-Berg (played by Daniel Brühl) deletes troves of WikiLeaks files that is poignant, even if a bit much, but simply showing the disappearing files got across the same message. And there is more than enough drama in the hurried scenes set in hacker conferences, the radical underground world of Berlin’s Tacheles, and the newsrooms of the world’s most prestigious newspapers to go around — dramatizing online chat doesn’t feel necessary…

But that doesn’t save it from the trap that has plagued modern cyber-thrillers from Hackers to The Net. The internet — and documents and troves of data it transmits and contains — are not characters. They don’t have feelings or personalities, and it’s hard to make drama out of what happens on them.

The Social Network is one of the few films to do it well, and even though it took its own liberties; the amount of time we actually spent watching Mark Zuckerberg program was minimal and it managed to depict the internet and tech culture in a way that didn’t induce the sort of eye-rolling from tech-savvy viewers that Fifth Estate likely will. While the film ostensibly took place in the world of Facebook, it sidestepped the pitfalls of the online thriller by never taking its gaze off of the sometimes funny, sometimes brilliant interactions between Mark Zuckerberg and his cofounders and partners (“A million dollars isn’t cool, you know what’s cool? … A billion dollars.”) The Fifth Estate attempts to do the same with Assange and his cohorts, but it gets muddled in explaining things and introducing unnecessary characters and loses its way. It’s a shame.

So The Social Network used the Internet as a prop in order to tell more common stories about human relationships, specifically the difficulty a young man has in building strong relationships with females. In this way, the star of the film is not really Facebook – it is the people involved in its making. People don’t have to care about or know about Facebook at all to know the familiar contours of a film about relationships. I’m also reminded of how The Matrix tried to show an always-on, connected data source: a screen of scrolling numbers and bits, representing information. But, again, that trilogy didn’t spend much time in those scenes and instead told a familiar story about oppressed people – and a chosen one – fighting back.

While this is an interesting analysis, how exactly could a film display the Internet without relying more on relationships? What would be a proper cinematic portrayal of the Internet?

Sociologist: social media is not socially isolating

In a debate over the merits and consequences of living alone, sociologist Keith Hampton argues that social media is not socially isolating:

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