Category Archives: Gadgets and Technology

Online publication of “Emerging SNS use”

Posted on by

My colleague Peter Mundey and I have a new article published online at the Journal of Youth Studies titled “Emerging SNS use: the importance of social network sites for older American emerging adults.”

The abstract:

This study asks how older emerging adults (23–28 years old) describe, understand, and interpret their own social network site (SNS) use, as well as whether this SNS use promotes social ties and life satisfaction or leads to negative consequences. Based on organic mentions of SNS use in interviews from Wave 4 of the National Study of Youth and Religion (N = 302), we find: maintaining relationships is the largest SNS use while older emerging adults also expressed difficulties in online relationships and finding romantic partners; they use SNS in new domains, such as work and politics; aging and generational changes affect how they view SNS use as they have new demands on their time; and they expect to continue to use SNS. The findings suggest limited support for the argument that SNS use promotes sociality and well-being and some indications that SNS use negatively influences older emerging adults. We argue SNS use will be similar and different as older emerging adults age – they will continue to use SNS to maintain relationships yet new demands will alter other uses – and this has implications for employment as well for as political, religious, and SNS leaders.

 

Should I say hello to people I know on campus when they are walking by with their heads buried in their phones?

Posted on by

A college campus has many people walking around while looking at their phones. This leads to a common dilemma: should I say hello to someone when they are so engrossed by their smartphone? Earlier this week, I chose not to and I realized this is my default setting.

Here is my reasoning: these people are signaling they are busy or occupied. Walking in particular ways alerts others that they are not to be disturbed. Such behaviors include: closely looking at a smartphone screen; using headphones; talking on the phone; talking to someone walking next to them. Indeed, it is hard to be holding a smartphone while walking and not be viewed as saying, “Don’t disturb me.” (The only exception I could quickly think of: the number of people willing to offer to take a picture for you. I have had several people do this recently and I found it strange. Are selfies out? Did I look like I needed help?) I am helping these phone-lookers out: by not disturbing them and breaking their concentration, I am helping them accomplish what they need to do.

I do not know how many of these people I know would consider it a distraction or inconvenience if I did say hello. The posture of avoiding social interaction may be unintentional. We have a fairly friendly campus and if I see faculty, staff, and students that I know, we generally exchange greetings. Our regional norms are for fairly friendly greetings in public. As our students note, we are not quite the South but we are also not the Northeast.

If I were walking around campus with my nose buried in my phone, the biggest issue I would have with being greeted would be this: it might take me a second or two to recognize who issued the greeting. Rather than having the long lead-up to greetings where you see the person from a distance and can mentally prepare their name and your words (plenty of time for impression management), I am stirred from my focus. This will likely lead to a more generic greeting from me.

Will all this lead to the downfall of sociability on our campus? Probably not. Will it lead to more accidents as people walk into other and things? This has already happened. If anything, we will probably see more of his as time goes on and campus norms may continue to adjust to changing sociability.

Can you sell a product with the main pitch that it will help consumers “keep up with the Joneses”?

Posted on by

Comcast is currently running an advertisement titled “The Joneses” that makes an explicit connection to keeping up with the consumer’s reference group:

It is regularly stated that consumers want to keep up with others around them. Reference groups matter as look to others around them as they consider what to acquire.

So, can you run a successful advertising campaign based on (1) regular human behavior (2) that is regularly maligned? “Keeping up the the Joneses” is not often a positive term. Instead, it implies striving to be like others. These strivers are not content; they have to earn approval through acquiring what others have. All of this can lead to conformity if everyone is chasing some trend or perceived advantage. Suburbanites have heard this critique for decades: they are trying to look like the leading middle- to upper-class suburbanites. In the Judeo-Christian tradition, perhaps these people are viewed as violating the tenth commandment.

Perhaps this is all meant to be ironic. “Keep up with the Joneses” while winking or doing something unusual with all of that high-speed Internet. But, this commercial does not seem to have that tone. The goal does seem to be to have the same high-speed connection as everyone else. Maybe the true story is something like this: “keep up with the Joneses’ and everyone can use that Internet to hide in their private residences and do their own thing online and in social media.

Americans consume more media, sit more

Posted on by

A recent study shows Americans are sitting more and connects this to increased media usage:

That’s what Yin Cao and an international group of colleagues wanted to find out in their latest study published in JAMA. While studies on sitting behavior in specific groups of people — such as children or working adults with desk jobs — have recorded how sedentary people are, there is little data on how drastically sitting habits have changed over time. “We don’t know how these patterns have or have not changed in the past 15 years,” says Cao, an assistant professor in public health sciences at the Washington University School of Medicine.

The researchers used data collected from 2001 to 2016 by the National Health and Nutrition Examination Survey (NHANES), which asked a representative sample of Americans ages five and older how many hours they spent watching TV or videos daily in the past month, and how many hours they spent using a computer outside of work or school. The team analyzed responses from nearly 52,000 people and also calculated trends in the total time people spent sitting from 2007 to 2016. Overall, teens and adults in 2016 spent an average of an hour more each day sitting than they did in 2007. And most people devoted that time parked in front of the TV or videos: in 2016, about 62% of children ages five to 11 spent two or more hours watching TV or videos every day, while 59% of teens and 65% of adults did so. Across all age groups, people also spent more time in 2016 using computers when they were not at work or school compared to 2003. This type of screen time increased from 43% to 56% among children, from 53% to 57% among adolescents and from 29% to 50% among adults…

The increase in total sitting time is likely largely driven by the surge in time spent in front of a computer. As eye-opening as the trend data are, they may even underestimate the amount of time Americans spend sedentary, since the questions did not specifically address time spent on smartphones. While some of this time might have been captured by the data on time spent watching TV or videos, most people spend additional time browsing social media and interacting with friends via texts and video chats — much of it while sitting.

Does this mean the Holy Grail of media is screentime that requires standing and/or walking around to avoid sitting too much? Imagine a device that requires some movement to work. This does not have to be a pedal powered gaming console or smartphone but perhaps just a smartphone that needs to move 100 feet every five minutes to continue. (Then imagine the workarounds, such as motorized scooter while watching a screen a la Wall-E.)

Of course, the answer might be to just consume less media content on screens. This might prove difficult. Nielsen reports American adults consume 11 hours of media a day. Even as critics have assailed television, films, and Internet and social media content, Americans still choose (and are pushed as well) to watch more.

Social media reveals ongoing American tension between the individual and community life

Posted on by

A cultural historian who examined differences in loneliness between the 19th century and today comments on a larger tension in social interaction:

Sean Illing

In the book, you say that the “new American self” is torn between individualism and community, between selfishness and sociability. Can you explain what you mean?

Susan J. Matt…

While constantly uploading selfies could be understood as selfish, deep down what’s often motivating it is a longing for affirmation from one’s community. What you’re looking for when you post all this stuff is for your friends and family to like you. Right? And that’s a very sociable and communitarian instinct.

And lots of bloggers we interviewed said the same thing. It’s not just Facebook and Twitter, where we’re looking for the “Likes” or the thumbs-ups or the hearts. Bloggers told us they wanted to express themselves, but it only meant something to them if other people liked it.

So the tension between individualism and communitarianism is a longstanding one in American life. And it’s playing out anew in social media, as people try to get their individual voices out there while seeking the affirmation and approval of others.

Three quick thoughts:

1. Seeking affirmation is not necessarily a bad thing. In a face-to-face social interaction, isn’t each participant hoping that the other people respond favorably? This involves the concept of the “generalized other” and “impression management” in sociology: we act in certain ways because we anticipate how others will respond to us.

2. This tension plays out in numerous ways in American history. Two examples come to mind. First, the desire for small town life yet wanting the excitement and opportunities of cities (so meeting in the suburbs). Second, the desire to not be compelled to act in certain ways yet supporting local government and voluntary associations.

3. Another angle to take regarding this issue is whether smartphones and social media are separate phenomena with unique consequences or whether they follow in the line of other mass media technologies and exacerbate existing issues.

With opposition to Google’s Toronto smart neighborhood, larger questions about powerful corporations, tax breaks, and public-private partnerships

Posted on by

Plans in Toronto for Google’s major development have hit multiple stumbling blocks:

As in New York, where fierce opposition to Amazon led the online retail giant to cancel plans to build a second headquarters in Long Island City, a local movement here is growing to send Sidewalk Labs packing. Their concerns: money, privacy, and whether Toronto is handing too much power over civic life to a for-profit American tech giant.

The #BlockSidewalk campaign formed in February after the Toronto Star reported on leaked documents indicating that Sidewalk Labs was considering paying for transit and infrastructure on a larger portion of the waterfront. In return, it would seek a cut of the property taxes, development fees and the increased value of the land resulting from the development — an estimated $6 billion over 30 years…

Separately, the Canadian Civil Liberties Association is suing the city, provincial and federal governments to shut down the project over privacy concerns. Michael Bryant, the head of the group, said Trudeau had been “seduced by the honey pot of Google’s sparkling brand and promises of political and economic glory.”…

Micah Lasher, the head of policy and communications for Sidewalk Labs, said providing more details about the business model for Quayside and plans for data governance earlier would have helped allay many concerns. But he also said the business model remains uncertain.

Any major development or redevelopment project in a major city can run into issues. But, there seem to be at least three larger concerns at play here:

  1. Google and the role of tech companies. The public may be more suspicious of these corporations today compared to ten years ago when all the technology seemed rather magical. Issues of privacy and power matter more today.
  2. Tax breaks may not be the answer they once were in cities and metropolitan areas in order to attract corporations and developers. Residents and local leaders may ask why Google, a very wealthy corporation, needs any tax breaks. And, if the tax breaks are not provided, will Google take its smart city development elsewhere?
  3. This might signal larger issues with public-private partnerships. For at least a ten years or so now, these have been hailed as a way to move forward in many cities: both the local government and the developers chip in to get things done with benefits to both sides. But, do such deals turn over too much control or too many of the benefits to the private side rather than spreading the benefits to the residents and the community?

It will be interesting to see how local political and business leaders handle this: can they afford to let the project die or go elsewhere?

Perhaps the long-term answer for companies like Google is to follow the lead of Disney and Celebration, Florida and create whole communities rather than entering in messy situations in already-existing communities.

Why the study of social media and the study of suburbs goes together

Posted on by

Two days ago, I presented a talk titled “Screens, Social Media, and Spirituality: Technology and Religiosity Among Emerging Adults.” In this particular talk, I drew upon my work work with co-authors analyzing social media. While this is one of my research areas of interest, I am also a scholar of suburbs. How do these two areas go together?

To start, the sociological study of the Internet and social media has connections to the study of communities and places. Barry Wellman is a good example of a scholar who studied communities and then the Internet. Both social spheres have logics that connect people: communities tend to rely on geographic proximity while Internet and social media networks rely more on choosing connections and common interests. (There are other lenses sociologists could use to join the two topics: materiality – think smartphones and single-family homes; narratives about science and progress; consumption.)

Both social media and suburban areas rely on narratives of choice made by users or residents while both ave deeper forces pushing people toward those choices. In social media, people do not pick platforms at random nor are the platform’s development and popularity random. What people users connect to is not random; existing social ties matter as do factors like fame, influence, and power. Similarly, Americans may often argue they made it to the suburbs through their own efforts but decades of government policy as well as cultural ideology has privileged the suburban way of life.

One might argue that social media is relatively placeless. Users can communicate with any connected friend or follower from any place and at any time. Compared to social interaction bounded by proximity, technology offers unprecedented access without a need for a tie to a place (outside of a need for some sort of Internet connection). But, this placelessness is also a critique regularly leveled at American suburbs where the regularly repeating of features can make it appear all to be similar. See an example of this argument. (I tend to disagree as suburban communities can have very different characters, just as different social media platforms and interactions can feel different even if they all all fall into the same broad categories of social life.)

Finally, the profound implications for communities and broader society by both phenomena – particularly mass suburbanization after World War II and social media after the founding of Facebook plus the quick popularity of smartphones – are hard to ignore. It isn’t just that more Americans moved to suburbs; this had ripple effects on many places (including every major city), industries (think cars, fast food, big box stores, etc.), and government policy. It isn’t just that people now spend some time on social media; the shift to different kinds of relationships means we have to think afresh about how community works.

Reminder: “Twitter Is Not America”

Posted on by

A summary of recent data from Pew provides the reminder that Twitter hardly represents the United States as a whole:

In the United States, Twitter users are statistically younger, wealthier, and more politically liberal than the general population. They are also substantially better educated, according to Pew: 42 percent of sampled users had a college degree, versus 31 percent for U.S. adults broadly. Forty-one percent reported an income of more than $75,000, too, another large difference from the country as a whole. They were far more likely (60 percent) to be Democrats or lean Democratic than to be Republicans or lean Republican (35 percent)…

First, Pew split up the Twitter users it surveyed into two groups: the top 10 percent most active users and the bottom 90 percent. Among that less-active group, the median user had tweeted twice total and had 19 followers. Most had never tweeted about politics, not even about Twitter CEO Jack Dorsey’s meeting with Donald Trump.

Then there were the top 10 percent most active users. This group was remarkably different; its members tweeted a median of 138 times a month, and 81 percent used Twitter more than once a day. These Twitter power users were much more likely to be women: 65 percent versus 48 percent for the less-active group. They were also more likely to tweet about politics, though there were not huge attitudinal differences between heavy and light users.

In fancier social science terms, this suggests what happens on Twitter is not generalizable to the rest of Americans. It may not reflect what people are actually talking about or debating. It may not reflect the full spectrum of possible opinions or represent those opinions in the proportions they are generally held throughout the entire country. This does not mean that is no value in examining what happens on Twitter, but the findings are limited more to the population that uses it.

In contrast, the larger proportion of Americans who are on Facebook might appear to suggest that Facebook is more representative of the American population. But, another issue might arise, one that could dog social media platforms for years to come: how much content and interaction is driven by power users versus the percent of users who have relatively dormant accounts. I assume leaders of platforms would prefer more users become power users but this may not happen. What happens to any social media platform that has strong bifurcations between power users and less active users? Is this sustainable? Facebook has a goal to connect more people but this is unlikely to happen with such disparities in use.

This is why discussing or confirming trends seen on social media platforms might require more evidence from other sources or longer periods of time to verify. Even what might appear as widespread trends in social media could be limited to certain portions of the population. We may know more about smaller patterns in society that were once harder to see but putting together the big picture may be trickier.

 

A preview of my upcoming talk on social media, emerging adults, and religiosity

Posted on by

Ahead of my participation in the “Emerging Adults: Formation for Mission” conference taking place soon on the Wheaton College campus is an interview regarding my talk:

I would describe the use of social media by emerging adults as a mix of excitement and resignation. A vast majority of emerging adults participate. They describe learning about relationships they already have, connecting with friends and family, seeing pictures, sharing jokes.

They find out about events and news through social media. They search for romantic partners through social media.

On the other side, they can articulate some of the downsides of this use including a lack of focus, not spending time with people (just their feeds), and the conflict that can arise in social media. Not participating means missing key connections and knowledge that others can access. Current emerging adults have known and participated in social media all of their lives and will continue to use social media as they age beyond this life stage.

The emerging adults of today are immersed in social media, technology, and other forms of media and they bring this with them as they consider faith and church.

While there is a lot of work looking at social media or social network site (SNS) use, relatively little of it in sociology and other disciplines addresses how this activity is influenced by or influences religion. This talk will help bring together several years of research projects with my sociology colleagues Peter Mundey and Jon Hill.

Fighting discrimination in online housing ads

Posted on by

The Department of Housing and Urban Development and the ACLU are going after discriminatory online housing listings:

The U.S. Department of Housing and Urban Development filed charges against social media giant Facebook on Thursday, alleging that its advertising platform violates the Fair Housing Act by allowing lenders and realtors to target Facebook users on the basis of race, gender, religion, familial status, disability, and national origin.

“Facebook is discriminating against people based upon who they are and where they live,” said HUD Secretary Ben Carson in a statement. “Using a computer to limit a person’s housing choices can be just as discriminatory as slamming a door in someone’s face.”

According to Axios, HUD and Facebook were close to a settlement. Citing anonymous sources, the Axios report says the decision to file charges could be motivated by a desire to appear on the offensive on housing discrimination prior to Carson’s meetings with lawmakers on Capitol Hill next week.

The charges are somewhat surprising as Facebook just settled five similar cases with the American Civil Liberties Union (ACLU) last week. Under the settlement, the company agreed to create a separate advertising portal for real estate listings where advertisers’ options for targeting are limited. Facebook also settled a housing discrimination case with the state of Washington last summer.

The features that make online advertising so attractive – the ability to target particular consumers rather than addressing larger populations – do not work so well in the real estate field where housing is supposed to be available to all.

This reminds me of the conclusion of American Apartheid where the sociologists suggest the necessary rules are in place to combat housing issues but the political will is lacking. If the online realm is now indeed where a lot of housing is rented or sold, then discrimination in online listings needs to be addressed when it does occur.

Add these online occurrences to the ongoing findings of audit tests suggesting differential treatment and there is likely plenty of housing discrimination still to battle. While the 1968 Housing Act banned discrimination on the basis of “refusal to sell or rent a dwelling to any person because of his race, color, religion, or national origin,” many American communities – including the suburbs on the basis of race and class – are what they are today because of exclusion.