The massive traffic generated by an Amazon fulfillment center

Labor practices in Amazon’s warehouses may be one issue but another issue for nearby residents is the traffic around the facilities:

Traffic grinds to a halt for miles when the fulfillment center’s more than 4,000 employees are going in and out of the facility during rush hour.

Robbinsville Mayor Dave Fried is threatening to sue  Amazon over the traffic that’s clogged area roads after a senior official failed to show at a meeting to discuss the problem…

The company’s fulfillment center, called the “busiest warehouse on the planet” is located on New Canton Way in the township…

In a statement on the township website Fried says:  “Children cannot get to school, residents cannot pull out of their driveways, and this has become a very serious public safety issue.  According to police department crash data, there have been 25 accidents that can be attributed to workers coming to and from the Amazon warehouse over the past six weeks, compared to just one accident over the previous six weeks.”

A common NIMBY concern about new developments is the traffic generated. Nearby residents complain about the traffic associated with schools, churches, shopping centers…basically, any sort of new development, particularly in more residential areas. Sometimes, these concerns seem like a stretch: a smaller church is really going to disturb local streets all week long? Yet, traffic can truly be an issue for an area is the roads can’t handle all the new volume. This Amazon facility in New Jersey is a good example: all the sudden, thousands of vehicles are now flooding local roads at relatively short periods. This is why the staggered start and stop times might be a good solution; roads are often constructed to handle rush hour type flows but they typically only happen twice a day and the roads sit emptier for much of the rest of the day. (Carpooling might be another good suggestion – how many Amazon workers drive solo? – but getting Americans to do this consistently is quite difficult.)

This is also a good reminder of the physical world footprint of an online company like Amazon. The products may come through the mail but all the infrastructure happens somewhere and affects various communities.

Wearable fitness devices might not be very reliable

The FDA uses different criteria for consumer fitness devices compared to medical devices:

Sehgal should know: he and his colleagues at the Center for Digital Health Innovation have compared the data reported by consumer wearable devices to relevant clinical gold standards in multiple studies over the past two years. They’ve found that very few devices currently on the market perform with the reliability one would expect from a medical-grade device.

And in fact wearable devices such as the Fitbit haven’t been clinically validated to perform at the same standards for reliability that the U.S. Food and Drug Administration uses for medical devices, such as the traditional blood-pressure cuff in a doctor’s office. Consumer wearables are marketed under the FDA’s less rigorous “wellness-focused” rubric.

Trister says that rather than tracking general activity, the most promising wearables target a specific thing. He cites startup Empatica’s Embrace wristband, which measures skin conductance—a signal that tends to rise as you get stressed—to detect an oncoming seizure (see “A Sleek Wristband That Can Track Seizures”). And Sehgal also points to devices being used in research labs that similarly measure the conductivity of the skin to help determine the severity of post-traumatic stress disorder among soldiers returning from war.

The end of this article suggests we’ll need time to see whether these devices can actually be used to help treat certain conditions. In the meantime, it would be interesting to know two things.

  1. What would it take to upgrade wearable devices for the masses: is it an issue of cost (all the testing an0d regulations would drive up the average price too much) or technology (these devices can’t yet be always reliable)?
  2. How would the average user know whether their particular device is unreliable? And if they could figure it out, do they have grounds for financial recourse?

Parallel railroad and Internet networks

Railroad right of ways contributed to the current infrastructure of the Internet in the United States:

Google didn’t come to Council Bluffs because of historical resonance. They came for the fiber, which runs parallel to Iowa’s many railroads and interstates. Rail infrastructure has shaped the language of the network (as noted in David A. Banks’s work on the history of the term “online”), the constellation of companies that form the network (most famously with Sprint emerging from the Southern Pacific Railroad’s internal-communications network), and, most relevant to this story, the actual routes that fiber-optic networks run.

Telecommunications companies quickly recognized the value of rail right-of-way as real estate for running cable networks long before the Internet—the first substantial use of rail networks for telecommunication networks starts with telegraphs. It’s a hell of a lot more efficient to run a cable along a single straight shot of property than negotiating easements with every single landowner between, say, Denver and Salt Lake City.

For railroads, this was a win-win, as the right-of-way agreements generate passive income, and the networks could be used for internal operations of the railroads themselves. As the first dot-com bubble expanded, more and more telecoms rushed to place their cables along rail routes. This New York Times story from 2000 documents the moment well; it also uses the delightful (and today, woefully underused) term “cyberage” and mentions an exciting new player in the telecom scene, Enron Broadband Services. Some railroad companies followed Sprint’s suit in this period, creating their own telecom services, like CSX Fiber Networks.

The markers of this right-of-way race along railroad routes (and highways, which have a similar right-of-way appeal to telecoms) are not especially impressive, but pretty hard to ignore. They usually take the form of orange-tipped white poles, or orange metal signs, spaced out a few meters apart running parallel to the rails. The orange part usually has a label warning people to call before digging, a phone number to call, and sometimes the name of the company or government agency that happens to own the buried cable. Labeled this way, fiber markers become a testament to telecom history, bearing names of companies that fell in the bursting of the first bubble, long ago absorbed into larger telecom networks. The new owners apparently don’t bother replacing the poles with their names or logos—presumably because it’s not really financially worthwhile to send someone to put Level 3 stickers over thousands of Global Crossing or Williams Communications logos on signage that’s more or less designed to be ignored by 99 percent of the public, like most network infrastructure.

Fascinating story: the land along the railroad lines turned out to be valuable not just for railroad uses but for any other infrastructure that needed clear paths. If I remember correctly, some of the right of ways were the product of public-private partnerships between the government and railroad companies. For example, completing long railroad lines might require years of negotiating with individual landowners which would delay important construction. To flip this around a bit, what would Internet networks look like today if railroads had never been constructed?

I wonder how much money this generates each year for the railroads. There is certainly plenty of freight traffic in the United States but it would be interesting to know what these particular routes are worth.

More lurking, less sharing on Facebook

Social media interactions can thrive when users share more. Thus, when sharing is down on Facebook, the company is looking to boost it:

Surveys show users post less often on the social network, which relies on users for an overwhelming majority of its content. In the third quarter, market researcher GlobalWebIndex said 34% of Facebook users updated their status, and 37% shared their own photos, down from 50% and 59%, respectively, in the same period a year earlier.

Facebook users still visit the network often. Some 65% of Facebook’s 1.49 billion monthly users visited the site daily as of June. But these days, they are more likely to lurk or “like” and less likely to post a note or a picture…

So Facebook is fighting back with new features. Since May, the social network has placed prompts related to ongoing events at the top of some users’ news feeds, aiming to spur conversations. The prompts are partly based on a user’s likes and location, according to Facebook and companies working with Facebook…

Facebook has introduced other features to encourage sharing, including new emojis that give users a wider range of expressions beyond “like.” In March, Facebook launched “On This Day,” a feature that lets users relive and share past posts.

The article notes that isn’t necessarily a big problem for now – Facebook is expected to announce a jump in revenue – but it could be a larger issue down the road if the social media site is seen as boring. If users aren’t gaining new knowledge or reacting to interesting things posted by people they know, why should they keep coming back?

It would be important to find data to answer this question: is the decrease in sharing on Facebook limited to this one social media source or is it down across the board? This could be an issue just facing Facebook which then could be related to its particular features or its age (it is ancient in social media terms). Or, this might be a broader issue facing all social media platforms as users shift their online behavior. Users have certainly been warned enough about sharing too much and social norms have developed about how much an individual should share.

The misspelled band name intended to enhance Internet searches

The Scottish band Chvrches spelled their name in such a way to help separate themselves online:

Chvrches, deliberately misspelled to maximize Google-search recognition, formed after Mayberry, Cook and Doherty were slogging through indie-rock bands and day jobs.

A tactic only for the Google search result age. Bands can go through all sorts of hoops to select a good name that reflects who they are as well as attracts the attention of consumers. I’m reminded of how the Beatles selected a name – multiple name changes in the early years and resisting the influence of the day to be something like John Lennon and the Beatles (have the group name reflect the lead singer/personality) – versus how Blur selected theirs – off a list of potential names given to them by a label executive. (For a fun Wikipedia time, check out this page with hundreds of band name etymologies.) Today, you can add to the list the strategy of taking a common name or phrase and then tweaking it in such a way that no other Internet personality could overlap. Still, I can hear the conversations even among fans:

I like that song. Who is the artist.

Chvrches.

Great. Wait, I can’t find anything about them online.

Yeah, they have a v rather than a u in their name.

Oh, there they are…

Facebook’s new emoji reactions based on sociological work

Facebook used sociological work to help roll out new emojis next to the “Like” button:

Adam Mosseri has a very important job. As head of Facebook’s news feed, Mosseri and his team were assigned the task of determining which six cartoon images would accompany the social network’s ubiquitous thumbs-up button. They did not take the task lightly. To help choose the right emoji to join “like,” Mosseri said Facebook consulted with several academic sociologists “about the range of human emotion.”…

The decision was reached after much deliberation. Arriving at the best of those trivial and common picture faces followed a lot of data crunching and outside help. Mosseri combined the sociologists’ feedback with data showing what people do on Facebook, he said. The goal was to reduce the need for people to post a comment to express themselves. “We wanted to make it easier,” he said. “When things are easier to do, they reach more people, and more people engage with them.”…

In order for something to qualify for the final list, it had to work globally so users communicating among various countries would have the same options, Mosseri said. One plea from millions of Facebook users, which the company ultimately ignored, was a request for a “dislike” button. Mosseri wanted to avoid adding a feature that would inject negativity into a social network fueled by baby photos and videos of corgis waddling at the beach. A dislike option, Mosseri said, wouldn’t be “in the spirit of the product we’re trying to build.”

Operation emoji continues at Facebook while the company monitors how Spaniards and Irish take to the new feature. The list isn’t final, Mosseri noted. The first phase in two European countries is “just a first in a round of tests,” he said. “We really have learned over the years that you don’t know what’s going to work until it’s out there, until people are using it.”

Facebook and Mark Zuckerberg have been clear for years that they do not want Facebook to spread negative emotions. Rather, the social network site is about finding and strengthening relationships. The emojis both avoid dislike (though this set of six emojis includes one for sad and one for angry – but these are different than dislike) and make it easier for people to react to what others post.

Here are two factors that could affect these reaction emojis:

  1. Facebook will be pressured to add more. But, how many should they have? At what point does more options slow down reactions? Is there a proper ratio for positive to negative emojis? I’m guessing that Facebook will try to keep the number limited as long as they can.
  2. Users in different countries will use different emojis more and ask for different new options. At some point, Facebook will have to choose between universal emotions and providing country-specific options that appeal to particular values and expressions.

The potential to redline customers through Facebook

If Facebook is used to judge creditworthiness, perhaps it could lead to redlining:

If there was any confusion over why Facebook has so vociferously defended its policy of requiring users to display their real, legal names, the company may have finally laid it to rest with a quiet patent application. Earlier this month, the social giant filed to protect a tool ostensibly designed to track how users are networked together—a tool that could be used by lenders to accept or reject a loan application based on the credit ratings of one’s social network…

Research consistently shows we’re more likely to seek out friends who are like ourselves, and we’re even more likely to be genetically similar to them than to strangers. If our friends are likely to default on a loan, it may well be true that we are too. Depending on how that calculation is figured, and on how data-collecting technology companies are regulated under the Fair Credit Reporting Act, it may or may not be illegal. A policy that judges an individual’s qualifications based on the qualifications of her social network would reinforce class distinctions and privilege, preventing opportunity and mobility and further marginalizing the poor and debt-ridden. It’s the financial services tool equivalent of crabs in a bucket...

But a lot of that data is bad. Facebook isn’t real life. Our social networks are not our friends. The way we “like” online is not the way we like in real life. Our networks are clogged with exes, old co-workers, relatives permanently set to mute, strangers and catfish we’ve never met at all. We interact the most not with our best friends, but with our friends who use Facebook the most. This could lead not just to discriminatory lending decisions, but completely unpredictable ones—how will users have due process to determine why their loan applications were rejected, when a mosaic of proprietary information formed the ultimate decision? How will users know what any of that proprietary information says about them? How will anyone know if it’s accurate? And how could this change the way we interact on the Web entirely, when fraternizing with less fiscally responsible friends or family members could cost you your mortgage?

On one hand, there is no indication yet that Facebook is doing this. Is there any case of this happening with online data? On the other hand, the whole point of these social network sites is that they have information that can be used to make money. Plus, they could offer to speed up the approval process for loans if people just given them access to their online social networks. Why do you need mortgage officers and others to approve these things if a simple scan of Facebook would provide the necessary information?

Additionally, given the safety of our data these days, redlining might be the least of our worries…

Today’s cars with more 100 million lines of code

Driverless cars will only compound this issue: the increasingly complex programming for cars.

New high-end cars are among the most sophisticated machines on the planet, containing 100 million or more lines of code. Compare that with about 60 million lines of code in all of Facebook or 50 million in the Large Hadron Collider.

“Cars these days are reaching biological levels of complexity,” said Chris Gerdes, a professor of mechanical engineering at Stanford University.

The sophistication of new cars brings numerous benefits — forward-collision warning systems and automatic emergency braking that keep drivers safer are just two examples. But with new technology comes new risks — and new opportunities for malevolence.

The article then goes on to discuss two issues: hacking this complex software and regulating it (with the recent VW case serving as a good example). I’d rather the article goes three different directions rather than just highlight what could go wrong:

  1. How exactly do car makers and programmers make sure this all works together? How many people are involved in this? Who coordinates it all? Just putting this all together is quite a task.
  2. Say more about the complexity compared to other items. Based on what was said here, it sounds like this is the most complex mechanical object the typical person interacts with.
  3. The move to driverless cars may just only up the ante. Or, can some of this be reduced if you start with no driver and a fully autonomous system? New codes can tend to simply be built on top of older codes as pieces change but starting anew may make things easier.

Frankly, much of our lives these days is dependent on complex and/or long computer codes. If all that knowledge suddenly disappeared for some reason (perhaps an interesting starting point for a sci fi story), we would have some problems.

US average of 3 hrs 40 min a day on mobile devices

A new report shows that Americans are spending more time on their mobile devices:

U.S. consumers spend, on average, three hours and 40 minutes each day on their mobile devices, an increase of 35% from a year ago in the second quarter of 2014. And that time spent on mobile devices continues to increase, said Simon Khalaf, senior vice president of publishing products at Yahoo.

Globally there are 280 million “mobile addicts,” who use apps more than 60 times daily. Effectively, “these folks are conducting their lives on mobile,” Khalaf said. Regular users access apps up to 16 times daily, Flurry’s research found.

Over the last six months, the average time consumers spend on their phones or devices has increased by 43 minutes, or 24%, he said. “This is the mobile revolution,” Khalaf said. “There hasn’t been a single industry that hasn’t been disrupted by mobile and its applications.”

Khalaf revealed the findings Wednesday at Yahoo’s mobile developer conference in New York. The new data, also posted on the Yahoo Developer Tumblr page, came from mobile analytics company Flurry, which he was CEO of when Yahoo acquired Flurry in July 2014, and other sources including comScore and NetMarketShare. Flurry tracks 720,000 apps across two billion mobile devices.

Two quick thoughts:

  1. If the time on mobile devices is up so much, what other activities decreased in time? Perhaps some users have shifted time from other devices – like television or computers – but this data also might be based on double counting time (watching TV and on a mobile device). More multitasking with phone in hand might be the culprit here.
  2. The phrase “mobile addicts” seems odd here. Typically when we refer to addictions, we are referencing something that negatively interferes with other areas of life. However, attendees at a mobile developer conference might see this addiction as a good thing (more customers!) and Khalaf says people “are conducting their lives on mobile.” Is this addiction (probably not) or just a new normal?

Using the neighborhood email list for good and not ill

If many neighbors can’t get along (examples 1, 2, and 3), how do people go about making the neighborhood email list helpful?

Crime reports are a major part of why residents get in on the email list action. Like being part of a Neighborhood Watch, they feel safer knowing what’s happening outside their doors. But there’s a limit. Nashville resident Leah Newman says a woman on her neighborhood group is notorious for listening to a police scanner 24-7 and, like a court stenographer, jotting down everything she hears and relaying it. What she considers being vigilant, the rest of the community might view as overzealous…

But that frenzy—and the 400 messages batted back and forth—probably didn’t help matters. Instead, the better course of action is to exercise restraint and not get carried away posting incidents in real-time or suggesting that neighbors take matters into their own hands.

What might be the benefits?

For starters, many people simply won’t show up to an in-person meeting. Or, those who do might not feel comfortable mentioning personal gripes the way they could digitally…

Signing up for the neighborhood dispatch can also help recent transplants feel more rooted in their new community…

Elizabeth McIntyre, who runs D.C.’s Columbia Heights Yahoo group and website, also cites the powerful way these digital means can mobilize residents who are unhappy with something happening in their area…

Electronic mailing is also a great equalizer. No matter a resident’s age, education level, or technological savvy, most anyone can check and send email.

It is interesting that the article leads with the example of alleged criminal activity – what might better bind many American neighbors together than the idea that their collective quality of life (and attached property values) is threatened?

This could be a worthwhile subject for study in today’s world. There is evidence that American sociability has declined in recent decades and there are endless anecdotes of neighbors in fairly well-off to wealthy neighborhoods fighting over inconsequential things. As Baumgartner wrote in The Moral Order of a Suburb, suburbanites tend to get along by leaving each other alone and avoiding open conflict. Yet, the use of email could focus the attention of neighbors on common interests without having to get too involved with each other’s lives. At the same time, such conversations could easily get messy if there are feuding parties, differing opinions, or the typical aggressive behavior found in many online comment sections.

In the end, do such email lists enhance community life, not have much effect (since they probably aren’t very deep and focus on particular topics), or lead negative effects? Also, I would guess that the likelihood of a neighborhood email list goes up with social class.