Tag Archives: black market

Just how many fake Twitter accounts are there? And why does it matter?

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Twitter and experts disagree on how many fake Twitter accounts there are:

In securities filings, Twitter says it believes fake accounts represent fewer than 5% of its 230 million active users. Independent researchers believe the number is higher.

Italian security researchers Andrea Stroppa and Carlo De Micheli say they found 20 million fake accounts for sale on Twitter this summer. That would amount to nearly 9% of Twitter’s monthly active users. The Italian researchers also found software for sale that allows spammers to create unlimited fake accounts. The researchers decoded robot-programming software to reveal how easy it is for spammers to control the convincing fakes…

Jason Ding, a researcher at Barracuda Labs who has studied fake Twitter followers for more than a year, also thinks Twitter underestimates the prevalence of fake accounts on the network. Mr. Ding says users don’t understand how active and realistic the fakes can appear.

Read on for more details how the battle between the black market and Twitter’s use of algorithms to discover fake accounts is going. Even if the average user can’t quite figure out who is a real or fake user, the consequences are real:

The fake accounts remain a cloud over Twitter Inc. in the wake of its successful initial public offering. “Twitter is where many people get news,” says Sherry Turkle, director of the MIT Initiative on Technology and Self. “If what is trending on Twitter is being faked by robots, people need to know that. This will and should undermine trust.”

According to this article and others, it appears that fake accounts are most commonly used for promotional purposes, whether for Washington politicians or entertainment stars. How harmful are these fake accounts which might be used to boost the number of followers or retweet material?

On the other hand, Turkle suggests these fake accounts could easily mask what is really happening on Twitter. Perhaps they are pushing certain Twitter trends, which then influences other users. Or, perhaps these fake Twitter accounts could push false news reports, which could have some different consequences depending on the situation. It could be worse if a large number of users find out they were interacting with or trying to engage with fake accounts.

While I agree with Turkle that this does present an important trust issue, I wonder if it would take some high profile case before this becomes a real issue. Imagine someone is able to use a set of fake accounts to pull off a terrorist act or throw off the government.

Buying followers on Twitter

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The New York Times examines the market for buying followers on Twitter:

The practice is surprisingly easy. A Google search for “buy Twitter followers” turns up dozens of Web sites like USocial.net, InterTwitter.com, and FanMeNow.com that sell Twitter followers by the thousands (and often Facebook likes and YouTube views). At BuyTwitterFollow.com, for example, users simply enter their Twitter handle and credit card number and, with a few clicks, see the ranks of their followers swell in three to four days…

“And it’s so cheap, too,” he said. In one instance, Mr. Mitchell said, he bought 250,000 for $2,500, or a penny each…

Twitter followers are sold in two ways: “Targeted” followers, as they are known in the industry, are harvested using software that seeks out Twitter users with similar interests and follows them, betting that many will return the favor. “Generated” followers are from Twitter accounts that are either inactive or created by spamming computers — often referred to as “bots.”

When numbers are taken as a measure of success or popularity, why should we be surprised by this? It is also interesting that people figured out how to discover the fake followers. Here is what one tool revealed:

If accurate, the number of fake followers out there is surprising. According to the StatusPeople tool, 71 percent of Lady Gaga’s nearly 29 million followers are “fake” or “inactive.” So are 70 percent of President Obama’s nearly 19 million followers.

So if paying for followers is supposed to boost status, could discovering that they have a lot of fake followers reduce their status? Lady Gaga is frequently cited as having the most Twitter followers; how would her brand be reduced if that wasn’t really true?

I am struck by the contrast with Facebook. While the term “friends” has been roundly panned, it does denote a stronger relationship than “follower.” Facebook users tend to look down on other users who accumulate too many friends. After all, Dunbar’s number suggests we can only have 150 friends in the offline world. Perhaps Facebook got this more right than Twitter…