Category Archives: Gadgets and Technology

California doesn’t know what safety standards to adopt with driverless cars

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Who should certify the safety of driverless cars? California is considering this question:

DMV officials say they won’t let the public get self-driving cars until someone can certify that they don’t pose an undue risk. The problem is that the technology remains so new there are no accepted standards to verify its safety. Absent standards, certifying safety would be like grading a test without an answer key.Broadly, the department has three options: It could follow the current U.S. system, in which manufacturers self-certify their vehicles; it could opt for a European system, in which independent companies verify safety; or the state could (implausibly) get into the testing business…

Manufacturers generally would prefer self-certification. That may be where California ends up, but for now the DMV is exploring independent certification — something that doesn’t exist for driverless cars.

In July, the DMV asked third-party testers whether they’d be interested in getting into the game. The department doesn’t have the expertise to create a safety standard and testing framework, so “the department wanted to get a very good sense of what is out there in the market,” according to Russia Chavis, a deputy secretary at the California State Transportation Agency, which oversees the DMV and requested a deeper exploration of third-party alternatives to self-certification.

 

I can’t imagine California or another US state allowing corporations to do this on their own. Perhaps it would be allowed if they agreed to provide generous payouts if their products failed? Yet, given the hubbub about Toyota and its stuck pedals as well as the Takata air bag scares, this is a public safety issue.

I wonder what the public would want. Americans like progress and like cars. But, there would be some fear regarding the safety of driverless cars until they have some sort of independent certification. And how would Google’s reputation these days affect perceptions of these cars?

Radio will be saved – by the lack of NSA monitoring, zombie apocalypse

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Slate has an interesting set of articles about podcasts but one article notes the persistence of terrestrial radio. Among the reasons given for its ongoing influence includes operating outside of NSA control and zombie apocalypses:

  • Most of us don’t feel the cost of the data we’re using when we stream online content. But this could be changing. “Half the public still has no idea what data metering is,” says Smulyan, “but we find it changes consumption completely when people see what they’re paying for the data they use.”
  • Due to some complex legislation, it can be less onerous to pay artist royalties when you play music over the airwaves than when you send it over the Internet. For this reason, last year Pandora bought an FM station in South Dakota, in an effort to qualify as a terrestrial broadcaster.
  • When the revolution comes, radio will be vital for the propagation of seditious content. It leaves no digital footprints. And the NSA is unlikely to hack into your transistor boom box and track what you listen to.
  • When the zombie apocalypse arrives, radio will save your hide. Anyone with a generator and an antenna can broadcast radio, and everyone listening hears the same key information in real time.

The first two reasons have to do with finances: radio can be relatively cheap for operators and listeners. These are important considerations today: can media conglomerates and music artists still make money?

The last two have some different rationales. Radio can’t be controlled as easily, even with the complex rules regarding licenses and broadcasting though perhaps listeners have even more freedom as they can tune in to what they want (as long as they aren’t recording what they listened to for ratings purposes). In times of disasters – and there is a lower likelihood of facing zombies compared to being in a natural disaster – radio provides an easy way to broadcast and hear information. Does the Internet work well in those situations? The argument here is that the infrastructure for the Internet is more complicated than that for radio, thus, radio will win in times of trouble.

I suspect the second pair of reasons will prove less influential in the long run than the first pair regarding money. But, if money wins out and broadcasting moves to the Internet, might that completely wipe out the presence of radio for the last two purposes?

 

Waze app ruins tranquil Los Angeles streets near major highways

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Drivers have flooded a number of residential streets near major LA highways thanks to apps that reroute drivers around congestion:

When the people whose houses hug the narrow warren of streets paralleling the busiest urban freeway in America began to see bumper-to-bumper traffic crawling by their homes a year or so ago, they were baffled.

When word spread that the explosively popular new smartphone app Waze was sending many of those cars through their neighborhood in a quest to shave five minutes off a daily rush-hour commute, they were angry and ready to fight back.

They would outsmart the app, some said, by using it to report phony car crashes and traffic jams on their streets that would keep the shortcut-seekers away…

There are some things that can be done to mitigate the situation, said Los Angeles Department of Transportation spokesman Bruce Gillman, like placing speed bumps and four-way stop signs on streets. Lanes could even be taken out to discourage shortcut seekers, but a neighborhood traffic study would have to be done first.

A fascinating confluence of driving culture and new technology. Now, no street near the major highways are safe from traffic!

It will be fascinating to see how the city responds to complaints from local residents. Having rush hour congestion on your residential road can make for quite a different experience. It is a quality of life issue – who wants to have bumper to bumper cars in front – and I suspect the residents are also worried about their property values. Yet, what about the concerns of drivers on highways like the 405 that handle over 375,000 cars a day? This is a classic stand-off between individual drivers and individual property owners – who should win between the prized American driver and property-owner?

The real solution here is to keep looking for ways to reduce the number of vehicles on the highways in the first place. However, such plans at this point in LA’s development require a long-term perspective and lots of money.

Does posting the number of highway deaths in Illinois lead to safer driving?

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A columnist discusses the effects of signs on Illinois Tollways that post the number of automobile fatalities on area highways:

The first time I saw one of those grim Illinois expressway signs was in 2012. I was merrily driving to the family farm in Indiana to visit my mom when I spotted a roadside sign dishing a little shock and awe to commuters and vacationers. There was something cold about the little electric bulbs in the sign above my expressway lane letting me know: “679 TRAFFIC DEATHS THIS YEAR.”

It made me think…

That’s precisely what the sign was meant to do. While many states were seeing fewer traffic fatalities during the summer of 2012, Illinois was seeing a substantial increase in the number of people killed on Illinois roads in the first half of that year. After the Illinois Department of Transportation started posting a running total of the dead in July, the last half of 2012 saw fewer fatalities than the last half of sign-free 2011.

Still, the number of fatalities went up in 2012, from 918 to 957. Last year, with those same signs updating our death toll daily and urging us to drive more safely, our fatalities inched higher again, to 973.

This evidence suggests the signs had little effect. This would line up with research that suggests drivers don’t pay all that much attention to road signs; hence, the suggestion that perhaps no signs might even be better. Indeed, the Illinois Department of Transportation has moved on to other strategies to reduce traffic deaths:

Michael Rooker, the actor who played Merle Dixon on TV’s “The Walking Dead,” stars in the latest IDOT safety campaign, a series of videos at thedrivingdeadseries.com and Facebook posts titled “The Driving Dead.” The postings don’t have anything close to the power of watching a young mother of two die while pinned in her car, but perhaps they will prove more effective than the road signs. The catchphrase of “The Driving Dead” gives those behind the wheel a new way of thinking about driving.

I would be curious to know whether IDOT is pursuing these strategies based on evidence that suggest they work or the agency is mounting what they think might work and/or what is publicly visible. Driving is a dangerous activity – one of the most dangerous the average person will partake in each day – and you would want solutions that work rather than guesses.

“New Apps Instantly Convert Spreadsheets Into Something Actually Readable”

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Several new apps transform spreadsheet data into a chart or graph without having to spend much or any time with the raw data:

It’s called Project Elastic, and he unveiled the thing this fall at a conference run by his company, Tableau. The Seattle-based company has been massively successful selling software that helps big businesses “visualize” the massive amount of online data they generate—transform all those words and numbers into charts and graphics their data scientists can more readily digest—but Project Elastic is something different. It’s not meant for big businesses. It’s meant for everyone.

The idea is that, when someone emails a spreadsheet to your iPad, the app will open it up—but not as a series of rows and columns. It will open the thing as chart or graph, and with a swipe of the finger, you can reformat the data into a new chart or graph. The hope is that this will make is easier for anyone to read a digital spreadsheet—an age-old computer creation that’s still looks like Greek to so many people. “We think that seeing and understanding your data is a human right,” says Story, the Tableau vice president in charge of the project.

And Story isn’t the only one. A startup called ChartCube has developed a similar tool that can turn raw data into easy-to-understand charts and graphs, and just this week, the new-age publishing outfit Medium released a tool called Charted that can visualize data in similar ways. So many companies aim to democratize access to online data, but for all the different data analysis tool out on the market, this is still the domain of experts—people schooled in the art of data analysis. These projects aim to put the democracy in democratize.

Two quick thoughts:

1. I understand the impulse to create charts and graphs that communicate patterns. Yet, such devices are not infallible in themselves. I would suggest we need more education in interpreting and using the information from infographics. Additionally, this might be a temporary solution but wouldn’t it be better in the long run if more people know how to read and use a spreadsheet?

2. Interesting quote: “We think that seeing and understanding your data is a human right.” I have a right to data or to the graphing and charting of my data? This adds to a collection of voices arguing for a human right to information and data.

Looking for needed bridging ties online

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A new book argues the Internet doesn’t connect people like it could do and part of the issue has to do with bridging ties:

The Chinese activist and journalist Xiao Qiang and I started using the term “bridging” to describe the work bloggers were doing in translating and contextualizing ideas from one culture into another. Shortly afterward, the Iranian blogger Hossein Derakhshan gave a memorable talk at the Berkman Center as part of the Global Voices inaugural meeting. Hossein explained that, in 2004, blogs in Iran acted as windows, bridges, and cafés, offering opportunities to catch a glimpse of another life, to make a connection to another person, or to convene and converse in a public space. I’ve been using the term “bridgeblogger” ever since for people building connections between different cultures by means of online media, and “bridge figures” to describe people engaged in the larger process of cultural translation, brokering connections and building understanding between people from different nations.

To understand what’s going on in another part of the world often requires a guide. The best guides have a deep understanding of both the culture they’re encountering and the culture they’re rooted in. This understanding usually comes from living for long periods in close contact with different cultures. Sometimes this is a function of physical relocation—an African student who pursues higher education in Europe, an American Peace Corps volunteer who settles into life in Niger semipermanently. It can also be a function of the job you do. A professional tour guide who spends her days leading travelers through Dogon country may end up knowing more about the peculiarities of American and Australian culture than a Malian who lives in New York City or Sydney but interacts primarily with fellow immigrants…

Merely being bicultural isn’t sufficient to qualify you as a bridge figure. Motivation matters as well. Bridge figures care passionately about one of their cultures and want to celebrate it to a wide audience. One of the profound surprises for me in working on Global Voices has been discovering that many of our community members are motivated not by a sense of postnationalist, hand-holding “Kumbaya”-singing, small-world globalism but by a form of nationalism. Behind their work on Global Voices often lies a passion for explaining their home cultures to the people they’re now living and working with. As with Erik’s celebration of Kenyan engineering creativity, and Rosenthal’s passion for the complexity and beauty of South African music, the best bridge figures are not just interpreters but also advocates for the creative richness of other cultures…

It’s not simply the number of acquaintances that represent power, as Gladwell posits. It’s also their quality as bridges between different social networks. Lots of friends who have access to the same information and opportunities are less helpful than a few friends who can connect you to people and ideas outside your ordinary orbit.

Without trying to be too pessimistic about the Internet and social media, it has tended to reproduce existing kinds of social relationships: limited public spaces, domination by corporations (particularly the nascent tech industry), creating echo chambers where people only find the content and people who agree with them, and not always having the open and fair-minded dialogue that might help bring people together. Yet, I’d be curious to know if there are workable and effective solutions to creating lasting online bridging ties. In my own social media use, I rely on a number of Facebook friends who consistently discuss or post regarding topics further from my own personal orbit.

Don’t see social media as representative of full populations

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This should be obvious but computer scientists remind us that social media users are not representative populations:

One of the major problems with sites like Twitter, Pinterest or Facebook is ‘population bias’ where platforms are populated by a very narrow section of society.

Latest figures on Twitter suggest that just five per cent of over 65s use the platform compared with 35 per cent for those aged 18-29. Similarly far more men use the social networking site than women.

Instagram has a particular appeal to younger adults, urban dwellers, and non-whites.

In contrast, the picture-posting site Pinterest is dominated by females aged between 25 and 34. LinkedIn is especially popular among graduates and internet users in higher income households.

Although Facebook is popular across a diverse mix of demographic groups scientists warn that postings can be skewed because there is no ‘dislike’ button. There are also more women using Facebook than men, 76 per cent of female internet users use the site compared with 66 per cent of males.

Who does the data from social media represent? The people who use social media who, as pointed out above, tend to skew younger across the board and have other differences based on the service. Just because people are willing to put information out there doesn’t mean that it is a widely shared perspective, even if a Twitter account has millions of followers or a Facebook group has a lot of likes. Until we have a world where everyone participates in social media in similar ways and makes much of the same information public, we need to be careful about social media samples.

Boom in Data Designer jobs in the future?

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One designer argues the proliferation of data means the job of data designer will be needed in the coming years:

When I began my career 25 years ago, the notion of design in the software industry was still nascent. It was an engineer’s world, in which just making software function was the consuming focus. So the qualification for this design role was quite simple: do you know anything about software? Those of us trying to apply humanistic or artistic notions to the process faced fundamental technical challenges. It was actually quite exciting, but a constant uphill battle to effect change…The new design challenge is to use this data for the same humanistic outcomes that we have in mind when we shape products through the user interface or physical form. Even conceding that many interfaces are not changing much—we still use PCs, and the mobile experience still mirrors traditional PC software tropes—we can see the data that moves through these systems is becoming more interesting. Just having this data affords the possibility of exciting new products. And the kind of data we choose to acquire can begin to humanize our experiences with technology…

We might consider the Data Designer a hybrid of two existing disciplines. Right now, Data Analysts and Interaction Designers work at two ends of the spectrum, from technical to humanistic. Data Analysts offer the most expertise in the medium, which is a great place to start; but they are approaching the problem from a largely technical and analytical perspective, without the concentration we need in the humanistic aspects of the design problems they address. Interaction Designers today are expert in designing interfaces for devices with screens. They may encounter and even understand the data behind their interfaces; but for the most part, it’s too often left out of the design equation…

Sociological implications. Presented with new capabilities of new technology, the design problem is to determine not just if a certain capability can be used, but how and why it should be used. When systems take in data quietly, from behind the scenes, from more parts of our lives, and shape this data in radical new ways, then we find an emerging set of implications that design does not often face, with profound sociological and safety issues to consider.

Data doesn’t interpret itself; people need to make sense of it and then use it effectively. Simply having all of this data is a good start but skilled practitioners can do effective, useful, and aesthetically pleasing things with the data.

My question would be about how to make to this happen? Is this best addressed top-down by certain organizations who have the foresight and/or resources to make this happen? Or, is this best done by some new startups and innovators who show others the way?

The historical (in)accuracy of Assassin’s Creed Unity

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Video games can help shape our understandings of historical events. Thus, a debate over the portrayal of the French Revolution in the new Assassin’s Creed:

The former leftist French presidential candidate, Jean-Luc Mélenchon, called it “propaganda against the people, the people who are [portrayed as] barbarians, bloodthirsty savages,” while the “cretin” that is Marie-Antoinette and the “treacherous” Louis XVI are portrayed as noble victims. “The denigration of the great Revolution is a dirty job to instill more self-loathing and déclinisme in the French,” he told Le Figaro. The secretary general of the Left Front, Alexis Corbière, said on his blog:

To all those who will buy Assassin’s Creed: Unity, I wish them a good time, but I also tell them that the pleasure of playing does not stop you from thinking. Play, yes, but do not let yourself be manipulated by those who make propaganda.

Ubisoft, the maker of the Assassin’s Creed series of video games, which has been going since 2007 and has sold more than 70 million copies, is in fact French. One of the makers of the game replied that Assassin’s Creed: Unity is a “consumer video game, not a history lesson” but did say that his team hired a historian and specialists on the Terror and other aspects of the Revolution. Le Monde lays out seven errors in the game here (in French).

In fact, the debate over who are the heroes and villains of the Revolution goes back to the 1790s. British counter-revolutionary thought often focused on the suffering of the monarchy in their stories, such as the King’s tearful goodbye to his family before his execution on Jan. 21st, 1793 or Marie-Antoinette’s perhaps apocryphal last words to her executioner after stepping on his foot just before her head was cut off: “Pardon me sir. I did not mean to do it.”

So perhaps the game simply reflects the ongoing debates of which actors in the French Revolution should be cast as heroes or villains? This all intrigued me because one of my classes recently considered how historical narratives are constructed and then played several historical video games to see how each portrays history. Some games clearly try to impart more historical accuracy – and these seem to be ones more intent on educational purposes – while others suffer from the gamification of history. This can lead to two things:

1. The games differ in their levels of ambiguity; after all, there has to be a winner. But, even as this debate illustrates, it is not always easy to depict who benefited or should have benefited from particular events. On one hand, it is easy to fight Nazis – there are a video game go-to for a clear enemy – but other events or periods are much more unclear. One solution is to simply drop in an outside story – as the Assassin’s Creed line does – and make it up from there.

2. This often means there is the potential to change history. This may just be a modern fad – This American Life recently asked some Americans about time travel and there was a subset of people who wanted to change big events:

Jonathan Goldstein

And even though they’ve been mulling this over for so long, many still reach for the most well-trodden sci-fi comic book staple.

Man 4

My first impulse about time travel is the same one that I would guess that everybody has. You know, thinking that I’m going to go back and I’m going to kill Hitler.

Sean Cole

What’s funny is that they know it’s kind of lame. You can hear it in their voices.

Man 4

Or kill Hitler when he’s a baby, or kill his mother or something.

Jonathan Goldstein

They preface it with phrases like–

Woman 1

It’s the thing everyone always says is–

Sean Cole

And then they say it anyway.

Woman 1

If there hadn’t been a Hitler–

Man 5

Put a bullet in Adolf Hitler’s head when he was still a student, I guess…

And of course, no one imagines that they’ll end up with an iron collar around their neck, working in a quarry. Instead, they have a starring role in the historical docu-drama. Like this guy, who’d set the controls for the Revolutionary War.

Man On Street 2

I don’t think I’d be like, a general in the field or anything like that. But I’d probably be more of like an adviser to Washington. Like Alexander Hamilton was, right? And a few other folks. So yeah.

Jonathan Goldstein

I love how you’re already an officer in this.

Man On Street 2

Exactly. Yeah.

Historical games can pose an interesting “what if?” yet also lead to improbable events or outcomes.

I would guess most of these action-oriented games are not concerned much about historical accuracy outside of how it can enhance the backdrop or the gameplay. Yet, given the sales of these games, the amount of time spent playing them, and who purchases them (often younger people), such games could go a long way toward influencing perceptions of the past.

Teaching student tech designers to treat users more humanely

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Here are a few college classes intended to help future tech designers keep the well-being of users in mind:

The class, which she taught at the Rhode Island School of Design and the MIT Media Lab, attempted to teach a sense of responsibility to technology inventors through science fiction, a genre in which writers have been thinking deeply about the impact of today’s technologies for decades. “It encourages people to have that long-term version that I think is missing in the world of innovation right now,” she says, “What happens when your idea scales to millions of people? What happens when people are using your product hundreds of times a day? I think the people who are developing new technologies need to be thinking about that.”

Students in Brueckner’s class built functional prototypes of technologies depicted by science fiction texts. One group created a “sensory fiction” book and wearable gadget that, in addition to adding lights and sounds to a story, constricts the body through air pressure bags, changing temperature and vibrating “to influence the heart” depending on how the narrative’s protagonist feels. Another group was inspired by a dating technology in Dave Eggers’s The Circle that uses information scraped from the Internet about a date to give suggestions about how to impress him or her. They created an interactive website about a friend using his public information to see how he would react to the idea. A third group imagined how a material that could transition from liquid to solid on command like the killing material “ice-nine” from Kurt Vonnegut’s Cat’s Cradle could be used as a prototyping tool…

Neema Moraveji, the founding director of Standford’s Calming Technology Lab and a cofounder of breath-tracking company Spire, has a different approach for teaching students to consider the human impact of what they are designing. His classes teach students to create technology that actively promotes a calm or focused state of mind, and he co-authored a paper that laid out several suggestions for technology designers, including:

  • Letting users control or temporarily disable interruptions, the way that TweetDeck allows users to control from whom to receive notifications on Twitter.
  • Avoiding overload through the number of features available and the way information is presented. For instance, a Twitter app that opens to the least-recent tweet, “gives users the sense that they must read through all the tweets before they are done.”
  • Using a human tone or humor
  • Providing positive feedback such as “Thanks for filling out the form” and “You successfully updated the application” in addition to error alerts
  • Including easy ways to interact socially, such as Likes and Retweets, which allow people to interact without worrying about how they appear to others.
  • Avoiding time pressure when not necessary.
  • Incorporating natural elements like “soothing error tones, naturalistic animations, and desktop wallpapers taken from the natural world.”

These sound like interesting ideas that may just help designers think not just about the end goals of a product but also consider the user experience. Yet, I still wonder about the ability of tech designers to resist the pressure their employers might put on them. For example, putting these more humane options into practice could be easier when working for your own startup but would be more difficult if a big corporation is breathing down your neck to push the bottom line or end product. Think the Milgram experiment: can individual designers follow the ethical path? Perhaps some of this training also needs to happen at the executive and managerial levels so that the emphasis on protecting the user is pervasive throughout organizations.