Sociology and “milling” online

When unusual or bad events occur, how do people respond? They go online to try to make sense of it all:

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I don’t know what to make of all this, and I doubt if there is anything to be made. But the behavior on display is, if nothing else, a product of a lack of sense. It’s the agitated, aimless buzzing of the type of crowd that gathers in the aftermath of some bewildering catastrophe. Social scientists have a name for this mode of chaos: They call it “milling.” We are all just chattering away in restless and confused excitement as we try to figure out how to think about what’s happening. We want to understand which outcomes are most likely, and whether we might be obligated to help—by giving money or vowing not to share misinformation or learning the entire history of global conflict so as to avoid saying the wrong thing. We are milling.

The word comes from the mid-20th-century American sociologist Herbert Blumer, who was interested in the process by which crowds converge, during moments of uncertainty and restlessness, on common attitudes and actions. As people mill about the public square, those nearby will be drawn into their behavior, Blumer wrote in 1939. “The primary effect of milling is to make the individuals more sensitive and responsive to one another, so that they become increasingly preoccupied with one another and decreasingly responsive to ordinary objects of stimulation.”

These days, we mill online. For a paper published in 2016, a team of researchers from the University of Washington looked at the spread of rumors and erratic chatter on Twitter about the Boston Marathon bombings in the hours after that event. They described this “milling” as “collective work to make sense of an uncertain space” by interpreting, speculating, theorizing, debating, or challenging presented information.

To apply the term to the current moment may be a little sloppy—for a sociologist, milling would be the precursor to meaningful group action—but it gets across, you know, the current mood. We’re emoting, lecturing, correcting, praising, and debunking. We’re offering up dumb stuff that immediately gets swatted down. (We’re getting “ratioed,” as it’s called on Twitter.) We’re being aimless and embarrassing and loud and responding to each other’s weird behavior. “People are kind of struggling to figure out appropriate ways of responding to this really uncertain situation,” Timothy Recuber, an assistant sociology professor at Smith College, told me. Recuber, who is also the author of Consuming Catastrophe: Mass Culture in America’s Decade of Disaster, is an expert on the role that media play in what he calls “unsettled times.” And in these unsettled times, he said, we’re engaged in something like what Blumer had in mind.

The wisdom of crowds as an emergent property in the midst of uncertainty?

I wonder how this milling has changed over time. Specifically, I am thinking about spatial changes in the United States over the last century or so. Milling could work better when people live either in denser areas or small towns. This could lead to having “the public square” described above for people to gather. In a more suburban setting, where a majority of Americans now live, where would milling take place? Walking outside their house or residence might put them in contact with some neighbors but it would take some driving for many to get to a location where people might gather. Go to the shopping mall? The local library? Walmart?

If suburbanization reduced public spaces for gathering and add to this fewer people going to work during COVID-19, the online sphere offers more opportunities. The physical geography matters less when people can enter an online public square from anywhere. Now, there are numerous public squares available online with certain platforms or sites offering different opportunities and population with which to interact.

How effective is this online milling as opposed to milling in a offline location? In the offline public square, there is an embodied experience with people. The online public square is different with fewer cues from other actors and someone has to say/do something to be recognized.

The Chicago Fire: a disaster to be celebrated?

The 150th anniversary of the Chicago Fire is approaching and Rick Kogan highlights how the city came to celebrate the aftermath:

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The city, of course, rose from this disaster. But there is a thin line between celebrating and memorializing. One hundred and fifty years is a very long time, time enough, I suppose, for the fire to be viewed dispassionately, without alarm or pain or tears. But we are almost daily reminded that fires are ferocious and deadly, a realization that comes sweeping at us on television as Western portions of our country burn and burn and burn.

Yes, 150 years is a long time and we have grown so comfortable with — even proud of — our Great Fire legends that we don’t want them revised, even if such revision proves more historically accurate. The fire is among our most cherished, because it comes wrapped with enough historical substance to have withstood time’s test.

Perhaps turning attention to rebuilding was necessary to help stop agonizing over the tragedy. Perhaps this is an instance where American boosterism, promoting the growth and status of one’s community, ran and continues to run amok. Perhaps this is just the dominant narrative that we know now; of course the third largest city in the United States and an important global city came back from a fire.

The Chicago Fire was horrific:

The fire ran and it grew, swept by a strong wind from the southwest, eating its ravenous way north and toward downtown and beyond. People ran to the lake for shelter as the city became a vast ocean of flame. After that horrible night and the equally terrifying and destructive day and night that followed, the fire finally burned itself out. The city awoke Tuesday to find more than 18,000 buildings destroyed, much of the city leveled, 90,000 people homeless and 300-some people dead.

I am having a hard time thinking of a more recent urban tragedy that has followed a similar trajectory where despair turned to celebration of rebuilding and activity. Time might help but urban disasters or crises can strike quite a blow and the effects can linger a long time.

Cities as “a bulwark against disaster”

A review of a new book of essays about cities includes this discussion of how cities can hold up against disasters:

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Mattern’s deft dissection of metaphors for cities shows that when they’re misguided, they point to a failure not only of imagination but of a city’s ability to carry out its chief function—as a bulwark against disaster. Humans build cities as fortresses against failure: economic collapse, natural catastrophe, human venality and cowardice. The city walls keep those things out, when they work. If houses are, as the architect Mies van de Rohe said, “machines for living,” then cities are places where those machines get daisy-chained into a society. Cities are machines for cooperation, and survival.

Last summer, the disasters of climate change and disease pointed at the ways those machines could fail. The past year has made it clearer than ever that economic and racial inequities around the world, and especially in the United States, have imminent, deadly consequences. The warning lights are all flashing red: A conversation about cities can no longer be about the invisible data of surveillance cameras and stock trades. It has to be about the visible, more human-scaled construction of something better. The built environment can’t be an accident anymore, because that leads to catastrophe. We don’t live in a metaphor. “The built environment is the product of so many agencies and institutions, often working in the background,” Mattern says. “It’s hard to localize responsibility for that.” As she writes, cities aren’t mere computers. but I might still deploy a facile idea from that metaphor: Justice and survival now depend on cities getting a serious upgrade to their firmware.

Cities are often celebrated for what they bring or expand. Think of the wealth generated, the culture produced, the diversity experienced, the large population nurtured. Cities can be places of opportunities and change.

The quoted section above presents the flip side of this. The bringing together of people, activity, and resources helps ensure that difficult times do not wipe out human activity. People can work together to make things happen, even in the face of problems. In a more spread out landscape or with lower densities, humans might not be able to overcome these issues.

It is good to keep both of these features of cities – what they enable and what they limit – in mind. In the United States, conversation can often turn to the unique issues that cities face. Indeed, there might be societal and environmental issues that arise because of cities and then it remains to be seen how cities can address them. However, focusing on urban crises of the time can prevent us from seeing cities in a broader perspective.

The backup offices for businesses and organizations to weather crises, disasters

Maintaining essential operations for a business or organization might be easier if they have a “ghost office” available:

Terrorist attacks. Natural disasters. And yes, pandemics. These are just a few of the events that might cause a company to abruptly ditch their usual building and relocate staff to a backup office – also known as a “disaster recovery” or “business continuity” site…

Not all businesses can afford to have these dedicated facilities at their disposal, but backup offices can prove crucial to the survival and safety of certain companies whenever crisis hits. Often, disruptive situations only last a few days or weeks. But with coronavirus potentially lasting well into 2021, firms may find themselves relying on backup offices much longer than ever before…

By spreading workforces across a greater number of sites, businesses are clearly hoping that they can mitigate some of the risk presented by Covid-19, the disease caused by the new coronavirus. But some observers say working from home is better than opening up more offices, since any shared workplace could become a hotbed for virus transmission. Morley says Sungard’s clients are indeed thinking about hygiene. “Customers have actually said, ‘Look, before we come in can you do a deep clean?’” he explains…

Such backup offices are termed “hot sites” in the industry because they can be used immediately and don’t need to be kitted out or “warmed up” first. “Cold” sites, by contrast, could be as simple as an empty warehouse to which equipment can be shipped during a crisis.

Even if the majority of the workforce could work from home, how many organizations can move everything out of the office or online? The article presents such locations as a luxury – maintaining sites for long periods without using them could be very costly – but it is hard to imagine that many organizations or businesses can work fully off-site. There might be access to vital equipment (servers? files? machines?) as well as a desire for important personnel to gather and make decisions. At the least, I imagine many organizations have and/or will reconsider disaster/crisis plans.

The article hints at this and I am not sure how physical spaces could help much here: a pandemic crisis is much different than a natural disaster. With nature interfering with business, the needs might be to have electricity, Internet, access to workers and clients spread out over distances. Putting people in a centralized backup office makes a lot of sense for this. On the other hand, a pandemic means that a centralized location might be even worse for maintaining operations. The actual physical office space becomes less valuable or helpful in some disasters compared to others. Will some companies move to having separate safe offices for pandemics and natural disasters? Or, will the popularity of these sites decrease as organizations focus more on equipping individual employees and arms of the organizations to work from remote locations if needed?

The role of disasters – such as the Great Chicago Fire – in pushing people to leave cities for suburbs

A thought experiment considering what would happen if the Chicago Fire of 1871 never happened includes this tidbit about suburban growth:

But then, after that second big fire in 1874, Chicago officials extended the restriction on wooden buildings to cover the whole city.

Elaine Lewinnek, author of the new book The Working Man’s Reward: Chicago’s Early Suburbs and the Roots of American Sprawl, says the aldermen contributed to suburban sprawl by making it cheaper to build outside the city. After they changed the law, a real estate booster reported “a brisk demand for building just outside the city limits.” (Some of those areas outside the city limits in the 1870s later became part of the city through annexations.)…

“Things were already changing, as railroad lines and industry were crowding out housing,” Keating says. “The fire made this happen more quickly but it would have happened anyways. People moved more quickly south to Prairie Avenue or out to new suburban towns like Riverside.”

“The fire pushed 27,000 humble homes out of the central city and the North Side, leading to fewer residences downtown,” Lewinnek says. “Yet suburbanization was already happening before the fire, in elite suburbs like Riverside and more humble suburbs too.”

I have not heard this argument before. At the time of the fire of 1871, suburban populations were very modest. Railroad lines had only been in present in the region for a few decades. For example, the suburb of Naperville, which had just lost out on being the county seat to Wheaton, had just over 1,700 residents in 1870 while Wheaton had 998 residents and Aurora had over 11,000 residents.

As noted by numerous scholars, by the late 1800s fewer areas surrounding Chicago were willing to be annexed into the city (unlike communities like Hyde Park). This is usually attributed to the declining status of city life compared to suburban life alongside the declining price of public infrastructure that made it possible for suburbs to have electricity and their own water supplies. But, the scholars above hint at another factor that would become a long-running feature of suburban life: cheaper housing. If Chicago required less flammable materials for homes, people would move to suburbs that did not have such regulations.

More broadly, it would be worth examining whether major disasters in urban areas push people to move to surrounding areas or even other regions. Do earthquakes in the LA area influence population patterns? How about hurricanes in the southeast? Do people leave population centers after terrorist attacks? It would take some work to separate out the effects of disasters on movement compared to other factors.

Poor residents displaced by Hurricane Katrina moved to better places

Sociologists typically find poor city residents have difficulty leaving poor neighborhoods but a large event like Hurricane Katrina may provide a bigger push:

One of the tragedies of Katrina was that so many of New Orleans’ residents were forced to move. But the severity of that tragedy is a function of where they were forced to move to. Was it somewhere on the Salt Lake City end of the continuum? Or was it a place like Fayetteville? The best answer we have is from the work of the sociologist Corina Graif, who tracked down the new addresses of seven hundred women displaced by Katrina—most of them lower-income and black. By virtually every measure, their new neighborhoods were better than the ones they had left behind in New Orleans. Median family income was forty-four hundred dollars higher. Ethnic diversity was greater. More people had jobs. Their exposure to “concentrated disadvantage”—an index that factors in several measures of poverty—fell by half a standard deviation.

The women weren’t going to Fayetteville but, rather, to places like Houston. “For low-income people in the South, Houston is a pretty darn great place,” Hendren said. “It’s not a beacon of phenomenal upward mobility like Salt Lake City. But it’s kind of the Salt Lake City of the South.” The odds of going from the bottom to the top in Houston are 9.3 per cent, which puts it fifteenth out of the top fifty U.S. metro areas.

“I think that what’s happening is that a whole new world is opening up to them,” Graif said. “If these people hadn’t moved out of the metro area, they would have done the regular move—cycling from one disadvantaged area to another. The fact that they were all of a sudden thrown out of that whirlpool gives them a chance to rethink what they do. It gives them a new option—a new metro area has more neighborhoods in better shape.”

That is, more neighborhoods in better shape than those of New Orleans, which is a crucial fact. For reasons of geography, politics, and fate, Katrina also happened to hit one of the most dysfunctional urban areas in the country: violent, corrupt, and desperately poor. A few years after the hurricane, researchers at the University of Texas interviewed a group of New Orleans drug addicts who had made the move to Houston, and they found that Katrina did not seem to have left the group with any discernible level of trauma. That’s because, the researchers concluded, “they had seen it all before: the indifferent authorities, loss, violence, and feelings of hopelessness and abandonment that followed in the wake of this disaster,” all of which amounted to “a microcosm of what many had experienced throughout their lives.”

Nearly ten years later, tracking the outcomes to this “natural experiment” is providing plenty of material for social scientists. Few major cities experience such catastrophes so there aren’t even many comparisons that can be made. Yet, Katrina helped spark interest in studying resilient cities as leaders and citizens think about ways that cities can bounce back from a broad range of major issues.

Designing homes in “Disaster Chic”

Looking for a home that will help you survive the coming apocalypse? Look no further than printable homes, prefabricated small homes, and shipping containers.

You peer warily out of the single window in your zombie-proof steel box. The street seems deserted—except for a lone figure who is staring at you from a distance. Is it 2079, in the years after the Great Drought Plague!? No, it’s 2015 in Royal Oaks, Michigan, and that zombie is a curious local Fox reporter.

Royal Oaks is just the latest American town to get a house made from shipping containers, which offer something unique to consumers with a taste for apocalyptic adventures. While designers are developing smarter ways to build temporary housing and disaster shelters, developers and real estate agents are using the same technology to sell trendy and high-end homes. What results is a bizarre kind of hybrid style that pairs our worst fears with our biggest hopes for the future—utopia and dystopia overlap. Call it disaster chic…

Of course, it’s not surprising to see interesting ideas cross-pollinate—3D printing, containerization, and pop-up dwellings are all really cool concepts, and there’s no reason they should be shrouded in break-in-case-of-emergency glass. What’s interesting is how similar our ideas about crisis engineering and future chic really are. In the city of the future, everything is instant, whether for a good reason or a bad one. The cities of our dreams have a lot in common with those of our nightmares.

These homes don’t seem all that well equipped to help keep you safe. If anything, their primary feature in relation to disasters is that they can be quickly produced and moved. Those are important features in recovering from disasters but I imagine some might want more solid homes to survive the disaster in the first place.

But, it is interesting that such homes that do well at addressing disaster recovery might become more popular with a broader audience. Do such designs simply offer something different in a housing market where the typical home or housing unit isn’t really that exciting or different? Is this a way to offer ironic commentary about one’s home – homes in the United States are often intended to imply permanence but these structures hint at catastrophic change and adaptability? Or is this primarily driven by younger adults looking for cheaper housing options in cities that seem pretty determined to not provide much in the way of affordable housing?

Radio will be saved – by the lack of NSA monitoring, zombie apocalypse

Slate has an interesting set of articles about podcasts but one article notes the persistence of terrestrial radio. Among the reasons given for its ongoing influence includes operating outside of NSA control and zombie apocalypses:

  • Most of us don’t feel the cost of the data we’re using when we stream online content. But this could be changing. “Half the public still has no idea what data metering is,” says Smulyan, “but we find it changes consumption completely when people see what they’re paying for the data they use.”
  • Due to some complex legislation, it can be less onerous to pay artist royalties when you play music over the airwaves than when you send it over the Internet. For this reason, last year Pandora bought an FM station in South Dakota, in an effort to qualify as a terrestrial broadcaster.
  • When the revolution comes, radio will be vital for the propagation of seditious content. It leaves no digital footprints. And the NSA is unlikely to hack into your transistor boom box and track what you listen to.
  • When the zombie apocalypse arrives, radio will save your hide. Anyone with a generator and an antenna can broadcast radio, and everyone listening hears the same key information in real time.

The first two reasons have to do with finances: radio can be relatively cheap for operators and listeners. These are important considerations today: can media conglomerates and music artists still make money?

The last two have some different rationales. Radio can’t be controlled as easily, even with the complex rules regarding licenses and broadcasting though perhaps listeners have even more freedom as they can tune in to what they want (as long as they aren’t recording what they listened to for ratings purposes). In times of disasters – and there is a lower likelihood of facing zombies compared to being in a natural disaster – radio provides an easy way to broadcast and hear information. Does the Internet work well in those situations? The argument here is that the infrastructure for the Internet is more complicated than that for radio, thus, radio will win in times of trouble.

I suspect the second pair of reasons will prove less influential in the long run than the first pair regarding money. But, if money wins out and broadcasting moves to the Internet, might that completely wipe out the presence of radio for the last two purposes?

 

Aurora fire illustrates need for redundancy in key infrastructure systems

A fire at an Aurora FAA facility caused all sorts of airport problems in Chicago and across the country:

The FAA said it’s working “closely with the airlines that serve the Chicago-area airports to minimize disruptions for travelers” and expects to “continue to increase the traffic flow at those two airports over the weekend.” FAA officials did not respond Saturday to requests for more information.At least 778 flights had been canceled Saturday out of both airports by just before 3 p.m., according to Flightstats, a website that monitors air traffic.

O’Hare was able to operate at around 60 percent of its usual Saturday capacity, said Doug Church, a spokesman for the National Air Traffic Controllers Association.

Because of the fire at the Aurora facility, O’Hare’s control tower can’t receive or send to other control centers the airlines’ automated flight plans, so airlines are having to fax them to O’Hare. That’s requiring two controllers to staff every position at the main O’Hare tower, and had to close the auxiliary north tower at the airport, Church said.

While this is certainly an unusual accident, it illustrates the fragility of some of our key infrastructure: the behind-the-scenes equipment and people that keep airplanes flying and airports operating. As many have noted, flying has become quite hum-drum in the United States in recent decades and this is partly due to the general efficiency of this system. No one likes delays or lost luggage or maintenance problems but it is still pretty remarkable the number of flights in the air on a daily basis and the relative ease of traveling across long distances.

What we need are some redundancies in these key systems in case something does go wrong. As the article notes, the whole system isn’t shut down because flight plans can be sent by fax. But, there isn’t a quicker way – like digital photos or digital scans – to do this? Can’t this be done with one person? But, building redundant systems might often cost significant money upfront, a luxury many systems don’t have. At the least, this incident in Aurora should lead to some rethinking of what can be done better in the future if a key facility breaks down.

Doomsday prepping in New York City

How do you prepare for the end of the world in the #1 global city, New York City?

These urban doomsday preppers look very different from the stereotype of the rural, gun-toting conservative depicted on shows such as “Doomsday Castle,” Anna Maria Bounds, a sociologist at Queens College, City University of New York, said on Monday (Aug. 18) here at the 109th annual American Sociological Association meeting…

Urban preppers usually don’t own guns, their political views are all over the map, and they are often people of color, Bounds said. Many have seen firsthand, in disasters such as Hurricane Katrina, how long it can take for local and federal government agencies to restore order, she said…

One simple step is to make sure the car (if you have one) is always filled with gas and that medical prescriptions are always filled. Urbanites should also look around their apartments and figure out what would work in different emergencies, Bounds said. For instance, is the stove gas or electric? What services would a power outage eliminate?

Another essential for a mass New York exodus is to have a “bug-out” bag ready. This bag is typically a backpack filled with several days’ worth of survival gear that weighs between 20 and 25 pounds (9 to 11 kg). Typical items in a bug-out bag include water filtration systems, food and water, face masks and goggles to protect against airborne hazards, compasses and duct tape. Preppers go on long treks during all seasons to make sure they can carry them for extended periods, Bounds said.

Urbanites should also plan their escape route, which includes knowing how to evacuate a tall apartment building when the power goes out, and how to get out on foot, Bounds said.

Let’s hope it doesn’t have to happen. But, it is a fascinating question: how would you quickly, orderly, and effectively evacuate a major city like New York City? Even planning things like turning both sides of federal Interstates outbound assumes that people own cars and/or there are enough vehicles to evacuate all the people that need to leave.

The irony here is that although New York City (and other major cities) are seen as the places to be because of jobs, culture, exciting neighborhoods, and other features, the preppers assume the last place you would want to be when complex societies break down is in those same cities.