Category Archives: Sociology

Do big bureaucracies or democracies have customer-service problems?

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Americans can find it difficult to find accountability with government or businesses:

Democracy’s ideal is built on a foundation of accountability. In the past, many, if not most, of the decisions that mattered to our lives were taken by people and businesses that felt close to us. That’s not the case anymore. Now all roads seem to lead to bad hold music.

Whenever we encounter a problem we didn’t create—like my outrageous electricity charge, or vacations ruined by an incompetent airline, or hospital-billing errors, or a mix-up at the IRS—all we can really do is go online for a customer-service number and cross our fingers that, by some miracle, the call won’t consume the entire day, or worse. When a person coping with cancer treatment spends hours on the phone with her insurance company or Medicaid, she may wonder why her society is so cruel, or so incompetent, or both. And she may start to see the appeal of a demagogue who promises to deliver simple solutions: the “I alone can fix it” candidate…

In the European Union, if an airline causes a flight delay of more than three hours, it has to pay you 250 to 600 euros, depending on the length of the flight. In the U.K., when a train is more than 15 minutes late, I can go to a website and, in a few minutes, demand financial compensation.

For the most part in America, when you screw up, you pay, but when corporations or governments screw up, nobody pays. Even when protections do exist, they’re difficult to navigate, or are unknown to most citizens. Other democracies have made clear it doesn’t have to be that way. It’s not rocket science to solve such maddening everyday problems, and American democracy would be better off if the government devoted more effort to it.

Government could indeed be more on the side of residents rather than the side of corporations and itself.

But, I wonder if a good number of Americans would see this as an inevitable function of the size of government or business. When these actors become large, it can be harder for decisions to be made and mistakes righted. Big government and big business become caught up in trying to achieve their own goals rather than caring about the little people.

There is a long history of this thinking in the United States. How much should the federal or state government control? Do the best ideas come from established entities or from startups and more nimble organizations? It is also part of the appeal of suburbs to many where residents can have more access to and more participation in local government and decisions. One perception is that local governments have to make things work for everyday life to go on.

As sociologist Max Weber noted, bureaucracies can be efficient and necessary in the modern era but they can also lead to an iron cage. Can governments that clearly work for the people reduce this feeling of the iron cage?

Barbie’s DreamHouses and American houses

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A new book shows how the Barbie DreamHouse changed over time:

The monograph, which the publishers say is “the first architectural survey of the world’s best-selling dollhouse”, features glossy images of the houses captured by fashion photographer Evelyn Pustka, alongside detailed architectural drawings…

The homes themselves range from contemporary influencer houses all the way back to the mid-century bungalow of the 60s.

In this way, the book establishes the Dreamhouse as an early example of homes turning from private domains into a means of expressing and performing our personality for others – alongside the Eames house, the Playboy apartments and Jackie Kennedy’s televised tour of the White House in 1962…

“So there’s this bifurcation where the Dreamhouse is more in conversation with McMansions, which might reference postmodern architecture but lose the kind of ironic quoting involved in using Doric columns.”

The emphasis here seems to be on how the Barbie homes reflected architectural styles. However, how much did these toys shape architectural styles? As people played with these houses, how did it change their perceptions of houses? This might be difficult to ascertain but presentations of homes and what is normal or aspirational can help shape what people expect.

A question: have any constructed houses been inspired by the Barbie DreamHouses? This could be another signal of how Barbie has affected homes.

Homeowner’s wealth drops in recent months but still up significantly from beginning of pandemic

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The amount of wealth homeowners in the United States has dropped in recent months:

U.S. homeowners have lost $2.3 trillion since June, according to a new report from the real-estate brokerage Redfin. The total value of U.S. homes was $45.3 trillion at the end of 2022, down 4.9% from a record high of $47.7 trillion in June. That figure signifies the largest June-to-December percentage decline since 2008.

But housing wealth is significantly up since the beginning of COVID-19:

“The housing market has shed some of its value, but most homeowners will still reap big rewards from the pandemic housing boom. The total value of U.S. homes remains roughly $13 trillion higher than it was in February 2020, the month before the coronavirus was declared a pandemic,” said Redfin Economics Research Lead Chen Zhao in the report.

“Unfortunately, a lot of people were left behind. Many Americans couldn’t afford to buy homes even when mortgage rates hit rock bottom in 2021, which means they missed out on a significant wealth building opportunity,” Zhao added.

If many Americans view housing as an investment, then owning a home during the pandemic has paid off. Just by being a homeowner at the right time, they benefited.

Hence, I am a little confused by the story that leads with the recent data. The recent drop is just a portion of the big gain from February 2020 on. People do feel losses strongly but the bigger picture is that homeowners have gained much in recent years.

The two reasons I try to work far ahead of deadlines

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I recently completed a draft of a research paper a day and a half of a deadline. I had worked on launching this paper for months and it felt good to complete it. After I met the deadline, I thought again about the process: why do I regularly work ahead of deadlines? Here are two reasons:

  1. I have more time to think. If I can start writing earlier, the writing process helps me think. Just having to write means I think about what I am saying and then having words down also pushes me to think about how the argument will continue or resolve. The time it takes to think through and develop academic arguments is underrated as I find it difficult to come up with a nicely framed argument in one sitting or at a particular moment. Even when I think I have the writing complete or have completed a section, working ahead of a deadline means I then have time to let it sit and I can consider it more clearly.
  2. You never know what might come up day to day to prevent writing, thinking, and making progress toward the deadline. This can range from things that limit thinking – a new issue that arises – to changes in the calendar or daily schedule – a person to care for, a new meeting – to who knows what. As a deadline approaches, it is hard to know what might arise, even if I have clearly blocked out time to work on a project. If I work further ahead, I can accept these changes and work around them more easily.

Would this approach work for everyone? No. It might not even have worked for me earlier as a student or as a sociologist where I had greater capacity to sit down and write a lot in one long sitting and had fewer interruptions or impediments to such sessions. Deadlines can be helpful motivators, even if some work ahead of them and others work on projects more closely to their due dates.

Collective effervescence in dancing all night at the club

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An overview of the unique experience of the nightclub dance floor hints at Durkheim’s idea of collective effervescence:

Photo by Mauru00edcio Mascaro on Pexels.com

“I feel one with the crowd of energy and lose my sense of self. I don’t feel myself as expressing anything in particular on the dance floor, I’m doing the opposite—I’m just being present in the moment, dancing, being a part of the greater whole of the night. I’m able to do this because I become engulfed in the intense sensations from the music, lights, and the energies that reverberate from the rest of those dancing,” said Jason Friedlander, another dance floor patron from Manila, Philippines. 

For Friedlander, dance floors are a place where differences dissipate, conflict seizes, and equality reigns. 

“On the dance floor socio-economic hierarchies are leveled and each becomes equally subject to the wonders of melody and rhythm. Unlike other communities fostered through sports teams or most organized religions, the cult of music is neither founded on conflict nor opposition, but on harmony.”

Get caught up in the music, the crowd, and dancing and the group on the dance floor is melded together through the common activity and energy.

Is such an experience available to anyone who joins the dance floor? How much do the conditions of the club/venue and the particular participants shape the collective effervescence?

Why aren’t there more cars and vehicles that serve as moving billboards?

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At the Chicago Auto Show, I noticed two unique cars that advertised something: an art show and a suburb.

The first car is not unique in its context. Every Nascar vehicle is covered in sponsorships. This one is unusual in that a suburb, Elk Grove Village, is continuing a marketing campaign that included sponsoring college bowl games.

But, why not have cars and trucks driving around the Chicago region with the same branding? It probably does not cost much to put decals or magnets or paint jobs on vehicles and then have a bunch of vehicles advertising “Makers Wanted.” This might be particularly helpful in a region with hundreds of suburbs and where there is a perceived need among some suburbs that they need to stand out for particular reasons.

The second car is a more unusual advertisement: an art exhibit at a world-class art museum. The Art Institute does not advertise broadly in mass media. But, what if there were a lot of Van Gogh vehicles driving along local roads? (There would need to be allowances for the “Van Go” jokes.”) Van Gogh and his works are widely known and some people might even want a Van Gogh painting on their vehicle for aesthetic reasons.

Even with all the colorful paint jobs at the Auto Show this year (lots of bright blue and yellow), this could be an opportunity for someone or some place to exploit without having to pay too much.

How are the best places to live different from the “best cities for remote workers”?

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A new list looks at the best places to live as a remote worker. Here is the description of what sets these places apart:

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We compared the 200 biggest U.S. cities based on 20 remote worker-friendliness factors, such as internet quality, cost of living, and access to coworking spaces. We even considered financial bonuses that local and state governments offer prospective telecommuting incomers.

Here are some trends in the rankings:

Live your best remote life in Plano, Texas, our 2023 gold medalist. Plano displaces fellow Dallas suburb Frisco, our former top city for telecommuters, as well as Austin, Arlington, and Dallas, which were also ahead last year…

Eight of our top 10 cities are all located in the South. This region is known for its general budget-friendliness (including no state income tax for some) and sprawling spaces, and our data maintains that reputation…

What gives? The real question is, what doesn’t California’s biggest cities give? The answer is a lot: generous square footage and affordable goods and services. There are exceptions in each category, of course, but they’re few and far between.

This list seems to roughly overlap with other lists of best places to live: there are certain factors and locations that offer opportunities in ways that others do not.

At the same time, this list and the best places to live lists tend to be skewed toward certain kinds of jobs or industries. This list depends on the kinds of jobs or sectors where people can work from home. The best places to live lists often rank highly places with lots of well-paying white collar jobs.

Does it matter that the so-called best places to live are similar to the places named as best for remote workers? Such rankings can reinforce each other and lead to population growth in some places – and not others that could also be good places for people to live.

Leaning into “Everywhere else is Cleveland”

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A recent ad from the New Orleans Police Department tried to set their city apart from other cities, namely, Cleveland:

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The NOPD posted the commercial—”Everywhere Else Is Cleveland”—to its social media accounts at 9 a.m. Wednesday…

“Everywhere Else Is Cleveland”—which features women, people of color and members of the local LGBTQ community—was commissioned by the foundation as part of a broader recruitment push to help fortify the city’s shrinking police force. To broaden their applicant pool, the department recently relaxed restrictions around past marijuana use, credit scores and physical appearance—including tattoos, facial hair and nail polish.

The commercial’s title is a play on the famous Tennessee Williams quote: “America has only three cities: New York, San Francisco, and New Orleans. Everywhere else is Cleveland.”

See an earlier post about this quote.

This quote referenced above hints at a larger issue for those who study American cities. When is it helpful to lump cities together as similar enough or helpful to put them in different categories because they have unique traits? All big cities share some common characteristics but they are also different in certain ways. Is size, the time of settlement or rapid population growth, density, political system, cultural opportunities, or something else the factor we should use to analyze cities?

The quote above suggests there are four categories of cities: three that stand on their own then a much larger category represented by Cleveland. Cleveland is the stand-in here for all nondescript cities compared to three American cities that have unique personalities and settings. The ad suggests New Orleans is a very different kind of place.

Is this objectively true? As far as I know, there is no New Orleans School of urban thought, but this does not mean there should not be. Urban sociologists and theorists tend to squabble more about the biggest cities and whether New York, Chicago, or Los Angeles are the best models for understanding urban processes.

When the values of homes quintuple over 5 decades by just being there

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I recently saw a house near me that was for sale. Checking the online property history, I found that the home is now worth roughly 5 times more than what it sold for in the early 1980s. By just being there for the last four decades, the home has quintupled in value.

Photo by Nataliya Vaitkevich on Pexels.com

This is not a phenomena restricted to our suburban area. Recently following an Internet rabbit trail, I was looking up property values in Levittowns on the East Coast. I remember seeing that their values had at least tripled or quadrupled over a similar span. What were once cheap and simple suburban homes became homes with values significantly above the median value for owner-occupied homes.

Homeowners would likely say that the values have increased because of the maintenance and upgrades in the homes and properties. There has been change; the homes near us have been updated and added to over the last fifty years while the Levittown houses have been transformed in numerous ways over the decades.

But, those positive changes do not add up to such an increase in value. Much of the increase in value has come from just being there. Being in the right location. The owners who lived in such homes benefited financially from a positive return on investment and could roll that new found wealth into other homes, investments, or opportunities.

The fear that people will be trapped in 15 minute cities

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Online actors are suggesting leaders want to limit people to living in 15 minute cities:

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“Never have there been proposals for restrictions — on the contrary, this is a new opportunity: more choice, more services, more desire to thrive in one’s neighbourhood,” he said.

“Since the start of 2023, the concept of the 15-minute city has been subject to conspiracy theories, produced and shared by people already well known for spreading disinformation about Covid, the climate, vaccines and politics,” he said…

Particular claims debunked by AFP Fact Check in recent weeks have targeted the English city of Oxford and Edmonton, Canada. Claims surfaced in various languages, including English, French and Portuguese.

“You can’t leave a 15-minute city whenever you please … The city walls or restrictions or zones or whatever you want to call them won’t be used to keep others out, they’ll be used to lock everyone in,” says one man in a video viewed more than 59,000 times on Facebook, commenting on the Edmonton plan…

Supporters of 15-minute cities include the worldwide C40 cities alliance plus the United Nations and the World Economic Forum -– targets of numerous false claims that are subject to frequent fact-checks.

Would these particular fears about denser communities fit under long-running fears that a globalist structure wants to restrict the everyday lives and freedoms of workers? One way to control people is to restrict geographic mobility. Doing so would increase population densities and limit what people could access.

These fears likely find a stronger foothold in the United States where frontier and suburban motifs are strong. Americans like suburbs, in part, because they are able to have private property, can drive where and when they choose, and have closer connections to local government. Denser areas do not appeal to many Americans.