Killing books with coordinated one-star reviews on Amazon

I’ve posted before about the wild world of Amazon reviews and here is another example: a group of Michael Jackson fans succeeded in burying a new book about the late pop star.

In the biggest, most overt and most successful of these campaigns, a group of Michael Jackson fans used Facebook and Twitter to solicit negative reviews of a new biography of the singer. They bombarded Amazon with dozens of one-star takedowns, succeeded in getting several favorable notices erased and even took credit for Amazon’s briefly removing the book from sale.

“Books used to die by being ignored, but now they can be killed — and perhaps unjustly killed,” said Trevor Pinch, a Cornell sociologist who has studied Amazon reviews. “In theory, a very good book could be killed by a group of people for malicious reasons.”…

The retailer, like other sites that depend on customer reviews, has been faced with the problem of so-called sock puppets, those people secretly commissioned by an author to produce favorable notices. In recent months, Amazon has made efforts to remove reviews by those it deemed too close to the author, especially relatives.

The issue of attack reviews, though, has received little attention. The historian Orlando Figes was revealed in 2010 to be using Amazon to anonymously vilify his rivals and secretly praise himself. The crime writer R. J. Ellory was exposed for doing the same thing last fall.

This is an interesting world where arguments are being made that people have the right (free speech) to provide harsh and even untrue Amazon reviews.

I don’t envy Amazon for having to deal with this issue where reviews would have to be more closely monitored. Even with close monitoring, people could provide excessively positive or negative reviews as long as they couldn’t be identified as being relatives or bragging out their actions on Facebook (as one member of the Michael Jackson fan group did). It puts Amazon in an unenviable position of having to play the heavy and try to crack down on people.

It would be interesting to see arguments of when these tactics might be supported or praised. Imagine a neo-Nazi writes a book; is it ethical or effective to shut down their book on Amazon? What about an obnoxious political figure on the other side that you can’t stand?

Data suggests urban residents in some cities leaning toward bicycles and away from “war on cars”?

Some recent data from Seattle, New York, and Toronto leads one writer to suggest the “war on cars” is over:

Here are some of the poll’s findings:

  • 73 percent of the 400 Seattle voters surveyed supported the idea of building protected bike lanes.
  • 59 percent go further and support “replacing roads and some on-street parking to make protected bicycle lanes.”
  • 79 percent have favorable feelings about cyclists.
  • Only 31 percent agree with the idea that Seattle is “waging a war on cars.”

The “war on cars” trope has long been a favored talking point for anti-bicycle and anti-transit types. But this survey and others seem to indicate that it might, at last, be wearing a bit thin, no matter how much the auto warriors try to whip up their troops.

Last year, a Quinnipiac poll of New York City residents showed that 59 percent support bike lanes, up from 54 only a few months earlier. Quinnipiac also found that 74 percent support the city’s sadly delayed bike-share plan. A New York City Department of Transportation poll about the Prospect Park Bike Lane – supposedly a bloody battleground of the war on cars that the New York Post insists the DOT is waging – found 70 percent of respondents liked the lane.

Toronto has also been a major front in this fight. The city’s embattled mayor, Rob Ford, famously declared that his election would mean an end to the city’s supposed war on cars. (He also said that when a cyclist is killed by a driver, “it’s their own fault at the end of the day.”) On Ford’s watch, Toronto removed some downtown bike lanes last fall, prompting protests and even an arrest for mischief and obstructing a police officer.

But the aftermath has been more constructive than martial. Tomislav Svoboda, the physician who was arrested for his act of civil disobedience, was recently joined by 34 of his medical colleagues in a call for faster construction of new bike infrastructure, asking the city council to “change lanes and save lives.” Even Ford seems to be feeling less combative. He came out the other day talking about a 2013 budget that will include 80 kilometers of new on-street bike lanes, 100 kilometers of off-street bike trails, and 8,000 new bike parking spaces.

Based on the data presented here, it sounds like these urban residents are moving toward a position where both cars and bikes can coexist in cities. This relationship is notoriously hostile as people have made zero-sum arguments: more bikes means less room for cars and vice versa.

But we could also look at why people have these opinions. Here are a few options:

1. Are bike advocates getting better at marketing or framing their cause (this is the suggestion at the end of this article)?

2. Are people generally less interested in cars (and this could be for a variety of reasons including cost and environmental impact)?

3. Are residents tired of paying for road improvements without little change in congestion (those new lanes just don’t help)?

4. Is there a genuine interest in shifting away from cars in cities and toward other forms of transportation (bicycling, more walkable neighborhoods, etc.)?

Can an older home be remodeled into a McMansion?

Teardown McMansions are common but here is a less common scenario: an older home remodeled into what a neighbor claims is a McMansion. Here is the original complaint:

About four weeks ago, this project began with a slow stripping of the original cape on the site. The stripping got all the way down to just the chimney and a few original 2x4s. But in a week — boom! — a giant plywood box erupted as if from nowhere totally around and above the old house’s frame.

Why wasn’t the original modest house just razed? Surely it would have been easier for the builder just to get the old house completely out of the way first. Could there be a builder-friendly municipal regulation that gives special tax treatment to the builder of a “remodel” instead of a “new build?” Are builders being permitted to perpetuate a fiction of remodeling for lower taxes while really building anew for higher profits?

A believer in personal property rights, I don’t begrudge property owners (even speculating builders) to do as they wish on their own land. I accept that McMansions are now an unfortunate fact of Princeton life, even if I don’t like the crass, in-our-face, beggar-the-neighborhood architectural “lifestyle” expressions that some of them egotistically manifest.

As a local taxpayer, however, I (and many others) would have a big problem with any municipal sweetheart arrangements with the builders of these whales, permitting them by some perverse incentive to pay less than their fair share of local taxes on such imaginary “remodels.”

And then a reminder in the comments that people have been adding to houses for a long time:

There is no sweetheart deal going on. Working off of an existing foundation does simplify the permitting process because you are rebuilding or adding on to the “existing” house.

If you tear down the old house including the foundation you start off with a completely new house. This requires a new house permitting process. This may take time and money. Possibly hearings with public input if variances are required.

You might also want to take a tour of Princeton’s old houses. As happens today, houses were expanded and added to as families grew or as the family was able to afford more house. The issue was no different 200 years ago as it is today.

There is also a lot of pressure to preserve open space which restricts any kind of building which then puts pressure on rebuilding in existing areas.

Without knowing more details of this particular situation, it is hard to know whether this is a big remodel or an intention end-run against zoning regulations that make it difficult to build teardown McMansions. Is this a tactic that could be pursued elsewhere? I assume there are also some limits, or at least necessary permits, to remodeling so municipalities could respond by tightening those rules.

Additionally, one marker of a McMansion is a garish facade. If the remodeling is primarily done on the interior or the additions are to the back, this could mean the front still looks like a more traditional older home. The home could still be a McMansion due to its relative size compared to its neighbors but it may not appear from the front to be as much of a McMansion as other homes.

Behind the suburban scenes: Warrenville asks Naperville School District 203 to stop expensive lawsuit

I posted last November about a Warrenville newsletter where the mayor expressed his displeasure that a new Cantera business had invited the mayor of Naperville to its opening but not the mayor of Warrenville. I was surprised at the reaction, which was quite unusual to see in a newsletter to the whole community, but I wonder it might be tied to a eight-year expensive lawsuit over tax revenue from Cantera:

Warrenville officials are campaigning to end an eight-year court battle over taxes with a Naperville school district.

The case returns to court Thursday, two days after leaders of five government bodies in Warrenville presented the Naperville Unit District 203 school board with a letter saying the lawsuit concerning a special taxing district has cost all parties involved more than $803,000 since 2005…

The lawsuit was filed by the district in March 2005 over the use of funds from the Cantera tax increment financing district. The Cantera development now includes a theater, shops, restaurants and corporate offices and provides about $3.2 million a year in revenue to District 203. Dave Zager, the district’s chief financial officer, said the Naperville district will continue to collect property tax revenue from the development into the future, but the amount will vary.

However, the school district alleges in the suit it is owed more than it has received. Brummel maintains the funds from the TIF district have been distributed legally and at the advice of attorneys.

The case has been dismissed twice, but the school district appealed twice, and litigation has continued.

Warrenville, its park district, fire protection district, Wheaton-Warrenville School District 200 and the public library district have spent a combined $357,000 defending the case. Naperville Unit District 203 has spent about $446,000. Part of the Cantera site is in District 203, and part is in District 200.

On one hand, this sounds like a lot of money to spend on a lawsuit that has still not concluded, but, on the other hand, tax revenue is hard to come by these days and lots of school districts could use this kind of money. I wonder if the length of the lawsuit is also tied to the economic crisis of recent years; in better times, District 203 might be better able to lose this revenue.

This is the first time I’ve heard of this lawsuit. Large battles between suburbs or suburban governmental bodies are fairly rare.

Building intricate intersections to help drivers avoid accidents

Here is a quick look at some “intricate” intersection designs that are intended to help drivers avoid accidents. These go beyond the “Michigan Left” to the “Jughandle,” the “Superstreet,” and the “Diverging Diamond.”

Here is a little explanation of the difficulty these intersections face:

As you can imagine, these designs are not an easy sell. “It’s a two-fold sale that has to happen,” Sangster tells us. “We’re not going to build these if they’re not safe. We’re also not going to build them if they don’t work better.”

I wonder if the better question is how drivers would react to them. People tend not to like change in their predictable roads. Of course, with repeated exposure people will get better at handling these kinds of intersections and eventually they become normal. (Having some extended experience with the Michigan Left as well as a roundabout, I can attest that they seem strange at first but become second nature pretty quickly.) I could even imagine a situation where a local community comes to regard their “intricate” intersection as a badge of honor, particularly if the intersection is much safer.

There are also cost and construction concerns with these new intersections. Check out an article about a 2010 proposal for a diverging diamond to be installed at Route 59 and I-88 in Naperville that suggests American engineers have been reluctant to be some of the first to spend the money for such intersections.

The winner of NYC’s micro-apartment contest

With more cities interested in micro-apartments, the announcement of a winner of the New York City micro-apartment contest may be influential:

New York City Mayor Michael Bloomberg announced the winner of the city’s adAPT micro-apartment competition yesterday, a contest to design a 250- to 370-square-foot living space that launched last July. The winner, chosen from 33 applicants, is a collaborative effort between Monadnock Construction, the Actors Fund Housing Development Corporation, and nARCHITECTS called My Mirco NY, which will have its design implemented in a 55-unit building scheduled for completion in 2015…

Like many others, the winning design incorporates high ceilings and dual-use furniture to make the space seem larger. Although the press release called the winning proposal “fresh”, “striking”, and “innovative”, the long, narrow floor plan is similar to comparable projects like San Francisco’s SmartSpace, with fold-up furniture, micro kitchen, floor-to-ceiling storage, and loft space.

The mayor’s office had to waive some zoning regulations to make My Mirco NY legal, but it did not release any information about the competition’s runners-up or what their designs were like…

nARCHITECTS designed the building around prefabricating the units and stacking them on a foundation, then adding a brick facade. It will be the first multi-unit prefab building in Manhattan.

It will be interesting to see how people living in the units as well as people in the neighborhood respond. It is one thing to win a design competition, another to put it into practice and achieve the desired results.

It is also worth noting that the city had to bend some zoning rules. If communities are serious about micro-apartments and other similar smaller housing units, they have to find room in zoning regulations. This could be a more difficult task as zoning changes can draw the attention of neighbors and others in addition to stirring up political discussions involving elected officials, city employees, and builders and architects.

Reminder from Manti Te’o saga: few people are “Catfished” online

The unfolding of the Manti Te’o girlfriend hoax story has been both strange and fascinating. Here is one thing we should take away from Te’o’s experience: few people online are in danger of experiencing something similar, of being “Catfished.” In a statement issued by Te’o on Wednesday, January 16, here is his second to last sentence:

If anything good comes of this, I hope it is that others will be far more guarded when they engage with people online than I was.

People should use common sense online. But, we know that many users of the Internet and of common social networking sites like Facebook are not there to meet strangers and begin relationships. Rather, most users are interested in connecting with people they already know or people who might be inside a common circle, say, part of an incoming college freshman class or who are part of a larger organization. To be “Catfished” means that an Internet user would have to seek out some of these relationships with unknown or random people. Since many people are not seeking this out or responding to the occasional odd request, this is not a huge problem for the general population of Internet users. While the movie Catfishpresents such a scenario and MTV has a show with the same name and theme, this does not mean it is a common occurrence.

Argument: “the Internet probably hasn’t made people less religious”

Has the Internet led to decreased religiosity? One lab researcher and research assistant doesn’t think so:

Given these data, I think it’s really unlikely that the Internet has played any substantive role in bringing Americans out of religion. Everyone has a self-serving bias, and atheists aren’t immune. Atheist writers seem really optimistic — they say we have the truth on our side, information is widely accessible, and we’re growing in numbers. But it seems like these first two things don’t really matter that much, and our growth seems to be more in organization and political influence, rather than genuine conversion.

To me, this supports a focus on values rather than beliefs, and about this I’m optimistic — if America is becoming more socially liberal but remains God-fearing, then that’s fine with me. So long as we have a cultural momentum geared toward gay rights, secular government, and social justice, the politically liberal religiously unaffiliated can help to push this progress forward. And there the Internet might help, no matter what anyone believes about God.

This sounds like an interesting research question that would be the flip-side of a recent paper I co-authored where we looked at how religiosity affects Facebook use. I don’t know how this new question would turn out but it does get at a question we raise at the end of our paper: is the Internet more of a secular or sacred sphere? Are there more people promoting belief or unbelief, how many websites are devoted to each topic, how many visitors do such websites receive, and do certain groups have more appealing approaches and sites? And it may not even matter what exactly is being promoted on the Internet; perhaps it is a function of time spent online versus doing other things.

Potential solutions to fixing high streets in England

While Americans have worried about Main Streets for decades, a similar concern has arisen in England about their high streets. A recent panel, including sociologist Richard Sennett, proposed some solutions – of which one journalist was quite skeptical:

In Tuesday’s Guardian, a panel comprising a politician, an academic, a policy wonk and two campaigners offered the high street a range of solutions. The politician, Labour’s Chuka Umunna, said almost nothing at all: “Shopping can become an experience where conventional retailers can complement the success of online retailing.” Sociologist Richard Sennett favoured a mixture of pop-up art venues and pop-in medical centres and government bureaux: “A vibrant high street must be more than a place in which to shop.” Others wanted cheaper rates to attract young entrepreneurs and, in the words of Anna Minton, “a new genuinely productive economy based on making, caring and exchanging goods and services”.

A lot is to be hoped for. None of it seems likely. A new ironmonger’s in a prosperous north London high street is one thing, but think of the dead shopping streets in almost any old industrial town: what a fusillade of pop-ups would be needed there! The future of these streets is surely the fate of the village I grew up in, where every shop but two was demolished or became the ground floor of a dwelling. It would be hard now to imagine that commerce (“That’s a penny for your liquorice and tuppence for your sherbet”) ever existed in these TV-lit rooms.

This is a pessimistic take and doesn’t really engage with what the panel said. Here is what Richard Sennett said:

The high streets of 50 years ago were all about retail commerce. Small manufacturers and craftsmen had gone elsewhere in the post-war city; planners – those bureaucratic bogeymen – thought to make the centre of the city tidy. But the high street inevitably then became vulnerable to an even more efficient, mono-functional retail space, the shopping mall. High streets “fought back” by imitating these out-of-town competitors; Oxford Street became a poor cousin to Bluewater. Of course the law of the capitalist jungle ruled: chains like HMV paid bigger rents than little shops, but the character and environmental quality of the central city eroded.

I am convinced we can reverse this trend, first by making high streets more truly mixed in use. They should house elder-care centres and medical clinics, government bureaus helping the public and pop-up music or art venues. A vibrant high street must be more than a place in which to shop. But, equally, the capitalistic beast must be fed. Horrific to our Conservative masters as it may be, the state should pay commercial rents to locate its own activities on high streets, and it should give small businesses tax breaks, even special loans, to allow them to return and survive as high street enterprises.

If we think of high streets as a “commons”, which like the old agricultural commons knit the entire community together, we’d think about them as places, in sum, which the community should support. Which means subsidy.

Sennett’s ideas sound like a mix of New Urbanism, Jane Jacobs, and plans in many American communities where civic buildings and residential units were located in downtowns to try to boost foot traffic and help bring about a 24/7 culture rather than a 9-5 culture. And why can’t there be a little art to try to bring in “the creative class” and others? But, even if Sennett’s plan is generally good for communities, it is likely to be a little (or a lot) different in each unique place which faces different current conditions, different histories, and different visions for the future.

Online discussion of how to avoid selling a home to someone who will build a teardown McMansion

I ran into an interesting online discussion originating out of the North Center neighborhood in Chicago: how can a seller keep their home from becoming a teardown McMansion? Here is the discussion starter:

To my wonderful North Center Neighbors,

My partner & I will be selling our late, well built, 2 bedrm late 1800’s home in a few months( through Baird Warner-realtors need not contact me). We have lived here for 20 yrs, and love North Center with all of it’s old homes & history, which seems to be on the endangered list, becoming prey to developers of McMansions. So…my question is this; Is there a way to ensure(legally) we don’t sell to a developer, or sell to someone who would want to do a tear down? I am a firm believer in preserving & protecting our well built old homes, which also serves to lessen the impact on the environment.

Thank you in advance for any insight.

Here are a few of the responses (separate responses in each paragraph):

No, unless it’s a landmarked property, people can do whatever they want. The good news is, many people WANT a sweet old house with a yard and will not McMansion a home if it’s a solid, well-functioning property. Good luck with your sale!

You could do a restrictive covenant. A restrictive covenant is a type of real covenant, a legal obligation imposed in a deed by the seller upon the buyer of real estate to do or not to do something. Such restrictions frequently “run with the land” and are enforceable on subsequent buyers of the property.

Yes, restrictive covenant is an option but it will decrease your ability to sell. As said, the covenant runs with the land so not only does it restrict next owner but it will also restrict future owners as well. So this will significantly bring down the sales price. I’ve actually not heard of this being done in a sale situation, just through estates and gifts of land. My guess is that your lawyer will recommend against it. However, you could discuss putting conditions in the real estate contract (which only run to the next owner). Talk to the lawyer you intend to use for the sale.

Another solution is mentioned by another commentator: blocks or neighborhoods could enact or argue for particular zoning rules that could limit what kind of teardown home could be built. Of course, it takes more work to get a lot of neighbors to agree and then have the powers-that-be put the new restrictions into practice.

I suppose another option would be to rent the current home and purchase elsewhere. Thus, the current owner still retains some control over the property even though they would then have to manage it.

Thinking more broadly, I wonder how many Americans would go the extra step to try to preserve their existing house. I suspect most Americans tend to see their homes more as temporary housing solutions rather than structures they really care about and would want to preserve for future generations. This could be a function of having suburban neighborhoods where homes may be somewhat interchangeable, an American interest in mobility, or a rise in disposable consumerism where more goods are seen as temporary.